Exam 14: Organizational Theory and Development

Taylorism suggests that:

Which of these is an element of organizational change?

Which of these is the first step in survey feedback?

Creating a new vision for an organization is the focus of the organizational development intervention referred to as:

Which assumption would be held by an organization that subscribes to a Theory Y orientation?

_____ developed Theory X and Theory Y.

Which of these is a common component of most gainsharing plans?

Rayne works at a company that designs makeup products. She works in the Mascara Marketing division. This means that she works under a VP of marketing, and she also works under a manager who coordinates everything about the mascara the company produces (including the manufacture, marketing, and development of the product). Rayne most likely works in a company that uses:

Which of these is an indication that an organization has undergone an effective intervention?

What is positive organizational development? What field of psychology is this area based on? What newer organizational development technique is associated with this work?

The organizational design that encourages communication and cooperation between managers, and that maintains consistency among lines and departments, is referred to as a(n):

Research on how employees react to organizational change has emphasized the importance of _____ skills and emotional reactions in coming to terms with change.

The first step of total quality management focuses on identifying problems that reflect a low-quality product or service. This step is:

Which open-system principle refers to an organization's avoidance of movement toward death by continuing to import energy from outside its system?

The organizational development technique that involves focusing on positive messages, the best of what employees have to offer, and the affirmation of past and present strengths and successes is:

The organizational development (OD) intervention that involves paying employees a bonus based on improvements in productivity is known as:

The open-system theory cycle includes these three components:

The first step in appreciative inquiry, where the organization uses questioning to determine the strengths of the organization and its people, is:

The program or initiative that is suggested or implemented is the:

In terms of advantages, _____ structures help reduce redundancies, while _____ structures help encourage communication and cooperation.