Question 1

What is one way one might help an employee decrease counterproductive work behaviors (CWBs) at work?

Accepted Answer

Providing feedback by telling the employee how these behaviors are undesirable and have negative implications for the employee and for the organization.

Question 2

Recent research has indicated that organizational citizenship behaviors may be particularly helpful for employees who are:

Accepted Answer

A) female. 
B) male. 
C) expatriates. 
D) parents. 
A) female. 
B) male. 
C) expatriates. 
D) parents. C

Question 3

Which of these is an example of performance?

Accepted Answer

A) A plumber fixes a leak. 
B) A piano teacher is excited to go to work in the morning. 
C) An athletic trainer feels stressed. 
D) A wedding planner receives payment for her services. 
A) A plumber fixes a leak. 
B) A piano teacher is excited to go to work in the morning. 
C) An athletic trainer feels stressed. 
D) A wedding planner receives payment for her services. A

Question 4

Which statement about performance criteria is true?

Accepted Answer

A) There is no one performance criterion that is suitable for all organizational purposes. 
B) Performance criteria usually consist of one dimension only. 
C) I/O psychologists have identified several performance criteria that are perfect measures of performance. 
D) All performance criteria are suitable for all organizational decisions. 
A) There is no one performance criterion that is suitable for all organizational purposes. 
B) Performance criteria usually consist of one dimension only. 
C) I/O psychologists have identified several performance criteria that are perfect measures of performance. 
D) All performance criteria are suitable for all organizational decisions.

Question 5

Sondra assesses the performance of her manufacturing employees by keeping track of how many of the products they produce are defective. This would be an example of a(n) _____ criteria.

Accepted Answer

A) dynamic 
B) deficient 
C) objective 
D) subjective 
A) dynamic 
B) deficient 
C) objective 
D) subjective

Question 6

A study by Ilies and colleagues suggested that one way to reduce counterproductive work behaviors (CWBs) is by:

Accepted Answer

A) firing individuals who are caught engaging in CWBs. 
B) providing feedback to employees about the negative effects their CWBs have on the organization. 
C) providing financial incentives for not engaging in CWBs. 
D) requiring them to engage in more OCBs. 
A) firing individuals who are caught engaging in CWBs. 
B) providing feedback to employees about the negative effects their CWBs have on the organization. 
C) providing financial incentives for not engaging in CWBs. 
D) requiring them to engage in more OCBs.

Question 7

Criteria taken from organizational records and referred to as "hard" or "nonjudgmental" are known as _____ criteria.

Accepted Answer

A) dynamic 
B) subjective 
C) objective 
D) composite 
A) dynamic 
B) subjective 
C) objective 
D) composite

Question 8

What are dynamic criteria? Provide an example of dynamic criteria.

Accepted Answer

Performance that cha

Question 9

Provide one example of contextual performance, and one example of a counterproductive work behavior.

Accepted Answer

Responses will vary. Contextual performa

Question 10

In a statistical sense, the percentage of variance in the ultimate criterion that can be accounted for by the actual criterion is known as:

Accepted Answer

A) practicality. 
B) sensitivity. 
C) reliability. 
D) relevance. 
A) practicality. 
B) sensitivity. 
C) reliability. 
D) relevance.

Question 11

According to Schmidt and Kaplan (1971), composite scores should be used _____, while individual predictor scores should be used _____.

Accepted Answer

A) to examine how individual predictors affect performance; to make a hiring decision 
B) for selection purposes; for training purposes 
C) for training purposes; for selection purposes 
D) to make hiring decisions; to examine how individual predictors affect performance 
A) to examine how individual predictors affect performance; to make a hiring decision 
B) for selection purposes; for training purposes 
C) for training purposes; for selection purposes 
D) to make hiring decisions; to examine how individual predictors affect performance

Question 12

In studying the productivity of National Hockey League players, Day, Sin, and Chen (2004) found that:

Accepted Answer

A) performance declines when individuals are promoted to leadership roles. 
B) performance is unpredictable over time. 
C) performance is stable and generally remains the same over time. 
D) performance levels appeared to change as a function of leadership responsibilities. 
A) performance declines when individuals are promoted to leadership roles. 
B) performance is unpredictable over time. 
C) performance is stable and generally remains the same over time. 
D) performance levels appeared to change as a function of leadership responsibilities.

Question 13

Draw a diagram that depicts the relationship between the ultimate criterion, the actual criterion, and relevance when the percent of variance in the ultimate criterion that can be accounted for by the actual criterion is .70.

Accepted Answer

Students should draw a Venn di

Question 14

Campbell's model of performance includes a total of _____ factors.

Accepted Answer

A) 3 
B) 5 
C) 8 
D) 12 
A) 3 
B) 5 
C) 8 
D) 12

Question 15

Recent research suggests that _____ is an important predictor of counterproductive work behaviors.

Accepted Answer

A) stress 
B) OCBs 
C) pay 
D) task significance 
A) stress 
B) OCBs 
C) pay 
D) task significance

Question 16

The study conducted by Day, Sin, and Chen (2004) on National Hockey League players indicated that:

Accepted Answer

A) performance varies randomly. 
B) an individual's level of productivity remains constant over time. 
C) performance is stable over time. 
D) performance improves when individuals were promoted to leadership roles. 
A) performance varies randomly. 
B) an individual's level of productivity remains constant over time. 
C) performance is stable over time. 
D) performance improves when individuals were promoted to leadership roles.

Question 17

If employees are rated on a 1-5 scale for both customer service and attendance, but customer service is considered twice as important as attendance, employees should be evaluated using:

Accepted Answer

A) equal weighting. 
B) unequal weighting. 
C) primary weighting. 
D) secondary weighting. 
A) equal weighting. 
B) unequal weighting. 
C) primary weighting. 
D) secondary weighting.

Question 18

_____ is the condition in which a measure assesses something that is not part of the ultimate criterion.

Accepted Answer

A) Criterion relevance 
B) Criterion sensitivity 
C) Criterion contamination 
D) Criterion deficiency 
A) Criterion relevance 
B) Criterion sensitivity 
C) Criterion contamination 
D) Criterion deficiency

Question 19

Define the concept of dynamic criteria. Describe one research study that supports its importance to the human resource department (HR) and I/O psychology.

Accepted Answer

"Dynamic criteria" is the concept that p

Question 20

When we talk about performance, we are talking about:

Accepted Answer

A) beliefs. 
B) attitudes. 
C) thoughts. 
D) behaviors. 
A) beliefs. 
B) attitudes. 
C) thoughts. 
D) behaviors.

What is one way one might help an employee decrease counterproductive work behaviors (CWBs) at work?

Recent research has indicated that organizational citizenship behaviors may be particularly helpful for employees who are:

Which of these is an example of performance?

Which statement about performance criteria is true?

Sondra assesses the performance of her manufacturing employees by keeping track of how many of the products they produce are defective. This would be an example of a(n) _____ criteria.

A study by Ilies and colleagues suggested that one way to reduce counterproductive work behaviors (CWBs) is by:

Criteria taken from organizational records and referred to as "hard" or "nonjudgmental" are known as _____ criteria.

What are dynamic criteria? Provide an example of dynamic criteria.

Provide one example of contextual performance, and one example of a counterproductive work behavior.

In a statistical sense, the percentage of variance in the ultimate criterion that can be accounted for by the actual criterion is known as:

According to Schmidt and Kaplan (1971), composite scores should be used _, while individual predictor scores should be used _.

In studying the productivity of National Hockey League players, Day, Sin, and Chen (2004) found that:

Draw a diagram that depicts the relationship between the ultimate criterion, the actual criterion, and relevance when the percent of variance in the ultimate criterion that can be accounted for by the actual criterion is .70.

Campbell's model of performance includes a total of _____ factors.

Recent research suggests that _____ is an important predictor of counterproductive work behaviors.

The study conducted by Day, Sin, and Chen (2004) on National Hockey League players indicated that:

If employees are rated on a 1-5 scale for both customer service and attendance, but customer service is considered twice as important as attendance, employees should be evaluated using:

_____ is the condition in which a measure assesses something that is not part of the ultimate criterion.

Define the concept of dynamic criteria. Describe one research study that supports its importance to the human resource department (HR) and I/O psychology.

When we talk about performance, we are talking about:

Io Psychology: Then and Now

Research Methods in Io Psychology

Job Analysis

Performance Appraisal

Predictors

Selection Decisions and Personnel Law

Training and Development

Motivation

Job Attitudes: Antecedents and Consequences

Stress and Worker Well-Being

Group Processes and Work Teams

Leadership

Organizational Theory and Development

Filters

Exam 4: Criterion Measurement

What is one way one might help an employee decrease counterproductive work behaviors (CWBs) at work?

Recent research has indicated that organizational citizenship behaviors may be particularly helpful for employees who are:

Which of these is an example of performance?

Which statement about performance criteria is true?

Sondra assesses the performance of her manufacturing employees by keeping track of how many of the products they produce are defective. This would be an example of a(n) _____ criteria.

A study by Ilies and colleagues suggested that one way to reduce counterproductive work behaviors (CWBs) is by:

Criteria taken from organizational records and referred to as "hard" or "nonjudgmental" are known as _____ criteria.

What are dynamic criteria? Provide an example of dynamic criteria.

Provide one example of contextual performance, and one example of a counterproductive work behavior.

In a statistical sense, the percentage of variance in the ultimate criterion that can be accounted for by the actual criterion is known as:

According to Schmidt and Kaplan (1971), composite scores should be used _____, while individual predictor scores should be used _____.

In studying the productivity of National Hockey League players, Day, Sin, and Chen (2004) found that:

Draw a diagram that depicts the relationship between the ultimate criterion, the actual criterion, and relevance when the percent of variance in the ultimate criterion that can be accounted for by the actual criterion is .70.

Campbell's model of performance includes a total of _____ factors.

Recent research suggests that _____ is an important predictor of counterproductive work behaviors.

The study conducted by Day, Sin, and Chen (2004) on National Hockey League players indicated that:

If employees are rated on a 1-5 scale for both customer service and attendance, but customer service is considered twice as important as attendance, employees should be evaluated using:

_____ is the condition in which a measure assesses something that is not part of the ultimate criterion.

Define the concept of dynamic criteria. Describe one research study that supports its importance to the human resource department (HR) and I/O psychology.

When we talk about performance, we are talking about:

Io Psychology: Then and Now

Research Methods in Io Psychology

Job Analysis

Performance Appraisal

Predictors

Selection Decisions and Personnel Law

Training and Development

Motivation

Job Attitudes: Antecedents and Consequences

Stress and Worker Well-Being

Group Processes and Work Teams

Leadership

Organizational Theory and Development

Filters

According to Schmidt and Kaplan (1971), composite scores should be used _, while individual predictor scores should be used _.