Exam 8: Training and Development

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Oishi is learning to drive a car. Because she will ultimately need to perform many different tasks at once, it is best for her to learn:

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A

Chelsea is teaching a new chef how to cook a hamburger. Which of these is the BEST example of active learning?

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D

Which of these are the general categories of learning?

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D

Alex needs to train 100 museum tour guides on facts related to the American Civil War. She is looking for a very economical training method and would like to train all the tour guides at the same time. The training approach Alex should use is:

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One reason that training is important to organizations is that such programs can lead to:

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Jackson attends a training session that he enjoys tremendously. However, when he takes a knowledge test after the training, it is clear that he has not gained any new knowledge on the training content. In this example, the training demonstrated good results on the _____ criterion, and poor results on the _____ criterion.

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Juan is using a multimedia presentation as the basis for his training program. One appealing factor of this approach is that:

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Identify and define Kirkpatrick's (1976) taxonomy of training criteria.

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Which of these training techniques is MOST widely used by organizations?

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Shawna has just begun her role as a sales representative. During training, she is often confused because the trainer is discussing concepts she finds unfamiliar. The training may not be helpful because Shawna:

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_____ analysis determines where the training needs are in a particular company; _____ analysis determines what behaviors need to be improved.

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Brenda delivers an eight-hour training program in customer service to a group of new employees. The training program includes no breaks and is the only training the new employees will receive. Brenda has implemented a training practice referred to as:

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What are corporate universities? What societal trend appears to have led to their development?

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Which of these is a primary objective of diversity training?

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Describe three of the five principles of learning.

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The formal procedures that a company utilizes to facilitate learning so that the resultant behavior contributes to the attainment of company goals and objectives are referred to as:

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Alejandro is interested in determining who needs to be trained. He should conduct a(n) _____ analysis.

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Research has demonstrated that effective trainers tailor the style of the instruction to fit the trainee, have a solid understanding of how people learn, and:

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Even if an organization has an extremely effective selection system, it may still need to conduct some training because:

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The extent to which the behavioral processes needed for success on a job are also necessary for success on a training simulation is known as:

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