Question 1

What are two important characteristics of the learner that can affect training? Provide an example of each.

Accepted Answer

Readiness, self-efficacy, and

Question 2

Providing an overview, giving relevant examples, and proceeding in a logical order can help increase the _____ of material during training.

Accepted Answer

A) acceptability 
B) meaningfulness 
C) distribution 
D) overlearning 
A) acceptability 
B) meaningfulness 
C) distribution 
D) overlearning

Question 3

The extent to which the equipment used in a simulator mimics the equipment used in the real world is known as:

Accepted Answer

A) physical fidelity. 
B) psychological fidelity. 
C) criterion fidelity. 
D) utility. 
A) physical fidelity. 
B) psychological fidelity. 
C) criterion fidelity. 
D) utility.

Question 4

According to Kirkpatrick's (1976) taxonomy of training criteria, _____ criteria are the training criteria MOST closely linked to transfer of training.

Accepted Answer

A) behavioral 
B) affective reaction 
C) utility reaction 
D) cognitive 
A) behavioral 
B) affective reaction 
C) utility reaction 
D) cognitive

Question 5

One way we can ensure that employees will be able to transfer their new skills to a novel situation is to:

Accepted Answer

A) have high standards in training. 
B) participate in a "train the trainer" program. 
C) practice their desired behaviors in different contexts. 
D) allow participants to set their own goals in training. 
A) have high standards in training. 
B) participate in a "train the trainer" program. 
C) practice their desired behaviors in different contexts. 
D) allow participants to set their own goals in training.

Question 6

Provide a definition of training and a definition of learning. What is the difference between training and learning?

Accepted Answer

Training is collectively the formal proc

Question 7

Hazel is a new server in a restaurant. She is learning her role by watching another server perform his duties, and by asking him questions if she doesn't understand what he is doing. This is an example of:

Accepted Answer

A) training via interview. 
B) on-the-job training. 
C) practical training. 
D) self-directed training. 
A) training via interview. 
B) on-the-job training. 
C) practical training. 
D) self-directed training.

Question 8

Janice is interested in determining what goals are not being reached in her company. She should conduct a(n) _____ analysis.

Accepted Answer

A) person 
B) task 
C) organizational 
D) demographic 
A) person 
B) task 
C) organizational 
D) demographic

Question 9

A dummy used to help surgeons learn how to insert a pacemaker has high psychological fidelity. This means that:

Accepted Answer

A) the dummy looks like a real human, to make the training more realistic. 
B) the dummy is dissimilar from a real human because the surgeons do not need to be nervous about killing the dummy. 
C) the behaviors the surgeons need to execute to successfully insert the pacemaker are similar to what they would do for a human patient. 
D) the procedure for inserting the pacemaker is not very similar to how it would be done on an actual human. 
A) the dummy looks like a real human, to make the training more realistic. 
B) the dummy is dissimilar from a real human because the surgeons do not need to be nervous about killing the dummy. 
C) the behaviors the surgeons need to execute to successfully insert the pacemaker are similar to what they would do for a human patient. 
D) the procedure for inserting the pacemaker is not very similar to how it would be done on an actual human.

Question 10

Lucy needs to train an employee on tasks that are highly organized, coherent, and interdependent. According to learning theorists, Lucy should train the employee on:

Accepted Answer

A) each separate task until it is fully mastered. 
B) the simplest task first. 
C) the overall task at one time. 
D) the most difficult tasks first. 
A) each separate task until it is fully mastered. 
B) the simplest task first. 
C) the overall task at one time. 
D) the most difficult tasks first.

Question 11

Peer and supervisory support for the transfer of training define the:

Accepted Answer

A) training climate. 
B) human capital culture. 
C) readiness culture. 
D) transfer climate. 
A) training climate. 
B) human capital culture. 
C) readiness culture. 
D) transfer climate.

Question 12

Which statement is BEST supported by research?

Accepted Answer

A) Trainees should learn in an environment very different from the one in which they will need to use their skills so they feel challenged. 
B) Trainees are more likely to transfer new skills when they have heavy workloads. 
C) The training environment should mimic the on-the-job environment as much as possible. 
D) Supervisors should not discuss training with their subordinates. 
A) Trainees should learn in an environment very different from the one in which they will need to use their skills so they feel challenged. 
B) Trainees are more likely to transfer new skills when they have heavy workloads. 
C) The training environment should mimic the on-the-job environment as much as possible. 
D) Supervisors should not discuss training with their subordinates.

Question 13

Nilsu is attempting to train a new administrative assistant on using a word processing program. Since the program is fairly complex and has many independent components (e.g., creating mail merge documents is very different from formatting a letterhead), she should:

Accepted Answer

A) teach the assistant bits and pieces of the program. 
B) teach the assistant the whole program at once. 
C) teach the assistant the most difficult tasks first. 
D) not provide any formal training for the assistant. 
A) teach the assistant bits and pieces of the program. 
B) teach the assistant the whole program at once. 
C) teach the assistant the most difficult tasks first. 
D) not provide any formal training for the assistant.

Question 14

The idea that a training environment should resemble the on-the-job environment as much as possible is often called:

Accepted Answer

A) behavior modeling theory. 
B) social learning theory. 
C) identical elements theory. 
D) work simulation theory. 
A) behavior modeling theory. 
B) social learning theory. 
C) identical elements theory. 
D) work simulation theory.

Question 15

Zora works in an organization in which a fair number of employees are older adults who have limited experience with new technology. As she needs to understand how and in what areas this group might need training, she should conduct a(n) _____ analysis.

Accepted Answer

A) political 
B) task 
C) organizational 
D) demographic 
A) political 
B) task 
C) organizational 
D) demographic

Question 16

Coaching serves which of these functions in an organization?

Accepted Answer

A) guidance 
B) implication 
C) mobilization 
D) extrication 
A) guidance 
B) implication 
C) mobilization 
D) extrication

Question 17

There are many approaches to training. Choose 4 of them, describe them, and identify one benefit for each approach you choose.

Accepted Answer

Lecturing, on-the-job training

Question 18

One criticism of using business games as a training tool is that trainees:

Accepted Answer

A) do not perceive the games as relevant. 
B) do not perceive the games as realistic. 
C) do not perceive the games as interesting to participate in, so they often do not learn the intended objectives. 
D) become so interested in competition that they lose sight of the principles the games were designed to teach. 
A) do not perceive the games as relevant. 
B) do not perceive the games as realistic. 
C) do not perceive the games as interesting to participate in, so they often do not learn the intended objectives. 
D) become so interested in competition that they lose sight of the principles the games were designed to teach.

Question 19

Harumi attends a training session at which she learns a great deal, and she does well on a post-training test. However, when she attempts to apply her learning to the job, she finds that she cannot do so effectively. In this case, the training demonstrated good results on the _____ criterion and poor results on the _____ criterion.

Accepted Answer

A) learning; behavioral 
B) reaction; learning 
C) reaction; results 
D) behavioral; results 
A) learning; behavioral 
B) reaction; learning 
C) reaction; results 
D) behavioral; results

Question 20

Belinda is a new employee who attends a training seminar that teaches her about the history of her organization and its policies and gives her a tour of the facility. This type of training is known as:

Accepted Answer

A) on-the-job training. 
B) coaching. 
C) behavioral modeling. 
D) organizational socialization. 
A) on-the-job training. 
B) coaching. 
C) behavioral modeling. 
D) organizational socialization.

What are two important characteristics of the learner that can affect training? Provide an example of each.

Providing an overview, giving relevant examples, and proceeding in a logical order can help increase the _____ of material during training.

The extent to which the equipment used in a simulator mimics the equipment used in the real world is known as:

According to Kirkpatrick's (1976) taxonomy of training criteria, _____ criteria are the training criteria MOST closely linked to transfer of training.

One way we can ensure that employees will be able to transfer their new skills to a novel situation is to:

Provide a definition of training and a definition of learning. What is the difference between training and learning?

Hazel is a new server in a restaurant. She is learning her role by watching another server perform his duties, and by asking him questions if she doesn't understand what he is doing. This is an example of:

Janice is interested in determining what goals are not being reached in her company. She should conduct a(n) _____ analysis.

A dummy used to help surgeons learn how to insert a pacemaker has high psychological fidelity. This means that:

Lucy needs to train an employee on tasks that are highly organized, coherent, and interdependent. According to learning theorists, Lucy should train the employee on:

Peer and supervisory support for the transfer of training define the:

Which statement is BEST supported by research?

Nilsu is attempting to train a new administrative assistant on using a word processing program. Since the program is fairly complex and has many independent components (e.g., creating mail merge documents is very different from formatting a letterhead), she should:

The idea that a training environment should resemble the on-the-job environment as much as possible is often called:

Zora works in an organization in which a fair number of employees are older adults who have limited experience with new technology. As she needs to understand how and in what areas this group might need training, she should conduct a(n) _____ analysis.

Coaching serves which of these functions in an organization?

There are many approaches to training. Choose 4 of them, describe them, and identify one benefit for each approach you choose.

One criticism of using business games as a training tool is that trainees:

Belinda is a new employee who attends a training seminar that teaches her about the history of her organization and its policies and gives her a tour of the facility. This type of training is known as:

Io Psychology: Then and Now

Research Methods in Io Psychology

Job Analysis

Criterion Measurement

Performance Appraisal

Predictors

Selection Decisions and Personnel Law

Motivation

Job Attitudes: Antecedents and Consequences

Stress and Worker Well-Being

Group Processes and Work Teams

Leadership

Organizational Theory and Development

Filters

Exam 8: Training and Development

What are two important characteristics of the learner that can affect training? Provide an example of each.

Providing an overview, giving relevant examples, and proceeding in a logical order can help increase the _____ of material during training.

The extent to which the equipment used in a simulator mimics the equipment used in the real world is known as:

According to Kirkpatrick's (1976) taxonomy of training criteria, _____ criteria are the training criteria MOST closely linked to transfer of training.

One way we can ensure that employees will be able to transfer their new skills to a novel situation is to:

Provide a definition of training and a definition of learning. What is the difference between training and learning?

Hazel is a new server in a restaurant. She is learning her role by watching another server perform his duties, and by asking him questions if she doesn't understand what he is doing. This is an example of:

Janice is interested in determining what goals are not being reached in her company. She should conduct a(n) _____ analysis.

A dummy used to help surgeons learn how to insert a pacemaker has high psychological fidelity. This means that:

Lucy needs to train an employee on tasks that are highly organized, coherent, and interdependent. According to learning theorists, Lucy should train the employee on:

Peer and supervisory support for the transfer of training define the:

Which statement is BEST supported by research?

Nilsu is attempting to train a new administrative assistant on using a word processing program. Since the program is fairly complex and has many independent components (e.g., creating mail merge documents is very different from formatting a letterhead), she should:

The idea that a training environment should resemble the on-the-job environment as much as possible is often called:

Zora works in an organization in which a fair number of employees are older adults who have limited experience with new technology. As she needs to understand how and in what areas this group might need training, she should conduct a(n) _____ analysis.

Coaching serves which of these functions in an organization?

There are many approaches to training. Choose 4 of them, describe them, and identify one benefit for each approach you choose.

One criticism of using business games as a training tool is that trainees:

Belinda is a new employee who attends a training seminar that teaches her about the history of her organization and its policies and gives her a tour of the facility. This type of training is known as:

Io Psychology: Then and Now

Research Methods in Io Psychology

Job Analysis

Criterion Measurement

Performance Appraisal

Predictors

Selection Decisions and Personnel Law

Motivation

Job Attitudes: Antecedents and Consequences

Stress and Worker Well-Being

Group Processes and Work Teams

Leadership

Organizational Theory and Development

Filters