Question 1

Sometimes, clients will create obstacles aimed at preventing a change. This is known as:

Accepted Answer

A) negative entropy. 
B) resistance. 
C) equifinality. 
D) differentiation. 
A) negative entropy. 
B) resistance. 
C) equifinality. 
D) differentiation.

Question 2

The recipient of an organizational change effort is the:

Accepted Answer

A) client. 
B) change agent. 
C) intervention agent. 
D) knowledge manager. 
A) client. 
B) change agent. 
C) intervention agent. 
D) knowledge manager.

Question 3

How is the action research model of change an extension of Lewin's previous work?

Accepted Answer

It provides information about when chang

Question 4

What is the open-system theory of organizations? Identify and describe five characteristics of open systems.

Accepted Answer

The open system theory suggests that org

Question 5

According to Lewin's change model, the final step in the change process is:

Accepted Answer

A) moving. 
B) unfreezing. 
C) changing. 
D) refreezing. 
A) moving. 
B) unfreezing. 
C) changing. 
D) refreezing.

Question 6

What are the four major features of a bureaucratic organization? According to Katz and Kahn (1978), what are the two additional issues important to a bureaucracy?

Accepted Answer

The four features are: specialized posit

Question 7

Katz and Kahn (1978) introduced two additional issues into Weberian bureaucracy: standardization of tasks and:

Accepted Answer

A) division of labor. 
B) appreciative inquiry. 
C) span of control. 
D) centralized decision-making. 
A) division of labor. 
B) appreciative inquiry. 
C) span of control. 
D) centralized decision-making.

Question 8

Describe the five steps involved in survey feedback.

Accepted Answer

First, top management supports and activ

Question 9

Describe two major changes in the organizational landscape that Hitt (2000) identified.

Accepted Answer

The first is the technological

Question 10

What are the common components of a gainsharing program? What are the two factors at the heart of gainsharing?

Accepted Answer

They often involve a suggestio

Question 11

Bureaucracies aim to find just the right number of subordinates who report to a given supervisor. This is known as:

Accepted Answer

A) standardization of teams. 
B) division of labor. 
C) centralized decision-making. 
D) span of control. 
A) standardization of teams. 
B) division of labor. 
C) centralized decision-making. 
D) span of control.

Question 12

The _____ element of reengineering involves a focus on making far-reaching organizational changes rather than superficial changes.

Accepted Answer

A) radical 
B) dramatic 
C) differentiation 
D) fundamental 
A) radical 
B) dramatic 
C) differentiation 
D) fundamental

Question 13

Katz and Kahn's (1978) open-system theory is based on which discipline's principles?

Accepted Answer

A) biology 
B) philosophy 
C) physics 
D) economics 
A) biology 
B) philosophy 
C) physics 
D) economics

Question 14

Which of these is a determinant of successful culture change?

Accepted Answer

A) a lack of a new strategy 
B) support of top management 
C) a lack of supportive systems 
D) the assigning of a chief knowledge officer 
A) a lack of a new strategy 
B) support of top management 
C) a lack of supportive systems 
D) the assigning of a chief knowledge officer

Question 15

Felicity works in a company that designs and manufactures cars. She works under the Vice President of the engine division. Felicity most likely works in a company that uses:

Accepted Answer

A) product-based organizational design. 
B) bureaucratic organizational design. 
C) open organizational design. 
D) functional organizational design. 
A) product-based organizational design. 
B) bureaucratic organizational design. 
C) open organizational design. 
D) functional organizational design.

Question 16

Which of these is characteristic of learning organizations?

Accepted Answer

A) gainsharing 
B) transactional leadership 
C) HR system that rewards continuous learning 
D) appreciative inquiry 
A) gainsharing 
B) transactional leadership 
C) HR system that rewards continuous learning 
D) appreciative inquiry

Question 17

Which of these principles is key to the success of a gainsharing program?

Accepted Answer

A) perceptions of transformational leadership 
B) perceptions of justice and fairness 
C) aspects of Maslow's hierarchy 
D) aspects of BARS and performance appraisal 
A) perceptions of transformational leadership 
B) perceptions of justice and fairness 
C) aspects of Maslow's hierarchy 
D) aspects of BARS and performance appraisal

Question 18

Draw a diagram to illustrate the self-fulfilling nature of Theory X.

Accepted Answer

The image should be similar to Figure 14

Question 19

What is one critique that modern theorists have regarding Scientific Management and bureaucracies?

Accepted Answer

A) They lack a clear structure and often lead to disorganization. 
B) They are ineffective for organizations operating in rapidly changing environments. 
C) Structuring the work this way can lead to high variety and can be too challenging for employees. 
D) It lacks a clear hierarchy, so employees may struggle with role clarity. 
A) They lack a clear structure and often lead to disorganization. 
B) They are ineffective for organizations operating in rapidly changing environments. 
C) Structuring the work this way can lead to high variety and can be too challenging for employees. 
D) It lacks a clear hierarchy, so employees may struggle with role clarity.

Question 20

Which of these is an approach to organizational transformation?

Accepted Answer

A) reengineering 
B) knowledge management 
C) pop psychology 
D) information technology 
A) reengineering 
B) knowledge management 
C) pop psychology 
D) information technology

Sometimes, clients will create obstacles aimed at preventing a change. This is known as:

The recipient of an organizational change effort is the:

How is the action research model of change an extension of Lewin's previous work?

What is the open-system theory of organizations? Identify and describe five characteristics of open systems.

According to Lewin's change model, the final step in the change process is:

What are the four major features of a bureaucratic organization? According to Katz and Kahn (1978), what are the two additional issues important to a bureaucracy?

Katz and Kahn (1978) introduced two additional issues into Weberian bureaucracy: standardization of tasks and:

Describe the five steps involved in survey feedback.

Describe two major changes in the organizational landscape that Hitt (2000) identified.

What are the common components of a gainsharing program? What are the two factors at the heart of gainsharing?

Bureaucracies aim to find just the right number of subordinates who report to a given supervisor. This is known as:

The _____ element of reengineering involves a focus on making far-reaching organizational changes rather than superficial changes.

Katz and Kahn's (1978) open-system theory is based on which discipline's principles?

Which of these is a determinant of successful culture change?

Felicity works in a company that designs and manufactures cars. She works under the Vice President of the engine division. Felicity most likely works in a company that uses:

Which of these is characteristic of learning organizations?

Which of these principles is key to the success of a gainsharing program?

Draw a diagram to illustrate the self-fulfilling nature of Theory X.

What is one critique that modern theorists have regarding Scientific Management and bureaucracies?

Which of these is an approach to organizational transformation?

Io Psychology: Then and Now

Research Methods in Io Psychology

Job Analysis

Criterion Measurement

Performance Appraisal

Predictors

Selection Decisions and Personnel Law

Training and Development

Motivation

Job Attitudes: Antecedents and Consequences

Stress and Worker Well-Being

Group Processes and Work Teams

Leadership

Filters

Exam 14: Organizational Theory and Development

Sometimes, clients will create obstacles aimed at preventing a change. This is known as:

The recipient of an organizational change effort is the:

How is the action research model of change an extension of Lewin's previous work?

What is the open-system theory of organizations? Identify and describe five characteristics of open systems.

According to Lewin's change model, the final step in the change process is:

What are the four major features of a bureaucratic organization? According to Katz and Kahn (1978), what are the two additional issues important to a bureaucracy?

Katz and Kahn (1978) introduced two additional issues into Weberian bureaucracy: standardization of tasks and:

Describe the five steps involved in survey feedback.

Describe two major changes in the organizational landscape that Hitt (2000) identified.

What are the common components of a gainsharing program? What are the two factors at the heart of gainsharing?

Bureaucracies aim to find just the right number of subordinates who report to a given supervisor. This is known as:

The _____ element of reengineering involves a focus on making far-reaching organizational changes rather than superficial changes.

Katz and Kahn's (1978) open-system theory is based on which discipline's principles?

Which of these is a determinant of successful culture change?

Felicity works in a company that designs and manufactures cars. She works under the Vice President of the engine division. Felicity most likely works in a company that uses:

Which of these is characteristic of learning organizations?

Which of these principles is key to the success of a gainsharing program?

Draw a diagram to illustrate the self-fulfilling nature of Theory X.

What is one critique that modern theorists have regarding Scientific Management and bureaucracies?

Which of these is an approach to organizational transformation?

Io Psychology: Then and Now

Research Methods in Io Psychology

Job Analysis

Criterion Measurement

Performance Appraisal

Predictors

Selection Decisions and Personnel Law

Training and Development

Motivation

Job Attitudes: Antecedents and Consequences

Stress and Worker Well-Being

Group Processes and Work Teams

Leadership

Filters