Question 1

While business organizations can seek to achieve the Baldrige National Quality Award, universities cannot.

Accepted Answer

A) True 
 B)False

Question 2

All except one of the following is an analytical tool for six sigma.

Accepted Answer

A) Flowcharts 
B) Pareto Charts 
C) fishbone diagram 
D)  DPMO analytics 
E)  Process control charts 
A) Flowcharts 
B) Pareto Charts 
C) fishbone diagram 
D)  DPMO analytics 
E)  Process control charts

Question 3

TQM is an acronym meaning "total quality measurement."

Accepted Answer

A) True 
 B)False

Question 4

Which of the following is a dimension of design quality?

Accepted Answer

A) Price 
B) Features 
C) Color 
D) Weight 
E) Quality at the source 
A) Price 
B) Features 
C) Color 
D) Weight 
E) Quality at the source

Question 5

The International Organization for Standardization (ISO) is a specialized international agency recognized by affiliates in more than 160 countries.

Accepted Answer

A) True 
 B)False

Question 6

"Quality at the source" refers to the degree to which product or service design specifications are met.

Accepted Answer

A) True 
 B)False

Question 7

Cause and effect diagram (choose the most inclusive answer.)

Accepted Answer

A) is also referred to as Show cause diagram 
B) is also referred to as fishbone diagram 
C) is also referred to as opportunity flow diagram 
D) is one of the analytical tools in DMAIC analysis 
E)  B and D 
A) is also referred to as Show cause diagram 
B) is also referred to as fishbone diagram 
C) is also referred to as opportunity flow diagram 
D) is one of the analytical tools in DMAIC analysis 
E)  B and D

Question 8

The term CTQ is used in the "define (D)" portion of the DMAIC methodology.

Accepted Answer

A) True 
 B)False

Question 9

A process that is in Six-Sigma control will produce no more than two defects out of every million units.

Accepted Answer

A) True 
 B)False

While business organizations can seek to achieve the Baldrige National Quality Award, universities cannot.

All except one of the following is an analytical tool for six sigma.

TQM is an acronym meaning "total quality measurement."

Which of the following is a dimension of design quality?

The International Organization for Standardization (ISO) is a specialized international agency recognized by affiliates in more than 160 countries.

"Quality at the source" refers to the degree to which product or service design specifications are met.

Cause and effect diagram (choose the most inclusive answer.)

The term CTQ is used in the "define (D)" portion of the DMAIC methodology.

A process that is in Six-Sigma control will produce no more than two defects out of every million units.

Introduction

Strategy

Project Management

Design of Products and Services

Strategic Capacity Management

Learning Curves

Manufacturing Processes

Facility Layout

Service Processes

Waiting Line Analysis and Simulation

Process Design and Analysis

Statistical Quality Control

Lean Supply Chains

Logistics Distribution, and Transportation

Global Sourcing and Procurement

Enterprise Resource Planning Systems

Forecasting

Sales and Operations Planning

Inventory Management

Material Requirements Planning

Workcenter Scheduling

Theory of Constraints

Health Care

Operations Consulting

Filters

Exam 12: Six Sigma Quality

While business organizations can seek to achieve the Baldrige National Quality Award, universities cannot.

All except one of the following is an analytical tool for six sigma.

TQM is an acronym meaning "total quality measurement."

Which of the following is a dimension of design quality?

The International Organization for Standardization (ISO) is a specialized international agency recognized by affiliates in more than 160 countries.

"Quality at the source" refers to the degree to which product or service design specifications are met.

Cause and effect diagram (choose the most inclusive answer.)

The term CTQ is used in the "define (D)" portion of the DMAIC methodology.

A process that is in Six-Sigma control will produce no more than two defects out of every million units.

Introduction

Strategy

Project Management

Design of Products and Services

Strategic Capacity Management

Learning Curves

Manufacturing Processes

Facility Layout

Service Processes

Waiting Line Analysis and Simulation

Process Design and Analysis

Statistical Quality Control

Lean Supply Chains

Logistics Distribution, and Transportation

Global Sourcing and Procurement

Enterprise Resource Planning Systems

Forecasting

Sales and Operations Planning

Inventory Management

Material Requirements Planning

Workcenter Scheduling

Theory of Constraints

Health Care

Operations Consulting

Filters