Exam 24: Health Care
Exam 1: Introduction72 Questions
Exam 2: Strategy50 Questions
Exam 4: Project Management72 Questions
Exam 3: Design of Products and Services53 Questions
Exam 5: Strategic Capacity Management57 Questions
Exam 6: Learning Curves55 Questions
Exam 7: Manufacturing Processes41 Questions
Exam 8: Facility Layout55 Questions
Exam 9: Service Processes61 Questions
Exam 10: Waiting Line Analysis and Simulation70 Questions
Exam 11: Process Design and Analysis53 Questions
Exam 12: Six Sigma Quality69 Questions
Exam 13: Statistical Quality Control63 Questions
Exam 14: Lean Supply Chains71 Questions
Exam 15: Logistics Distribution, and Transportation55 Questions
Exam 16: Global Sourcing and Procurement66 Questions
Exam 17: Enterprise Resource Planning Systems45 Questions
Exam 18: Forecasting90 Questions
Exam 19: Sales and Operations Planning61 Questions
Exam 20: Inventory Management102 Questions
Exam 21: Material Requirements Planning83 Questions
Exam 22: Workcenter Scheduling61 Questions
Exam 23: Theory of Constraints55 Questions
Exam 24: Health Care60 Questions
Exam 25: Operations Consulting53 Questions
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When a patient has diverse symptoms that require treatment by several different medical specialties, the most severe symptom is identified and treated first by a specialist, the next most severe symptom treated second by a different specialist, and so forth until all the patient's symptoms have been addressed.
(True/False)
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The founders of the Mayo Clinic are credited with the innovation of integrated medical care in their rural medical practice in the late 1800s.
(True/False)
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In a health care setting, diagnosis involves studying patients and conducting tests.
(True/False)
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The three essential resources in a hospital supply chain are information, funds, and goods and services.
(True/False)
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Which of the following is not reported on a hospital's customer service performance dashboard?
(Multiple Choice)
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Which of the following is reported on a hospital's key process performance dashboard?
(Multiple Choice)
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DRGs (demographically restricted groupings) result from a statistical procedure and predict illness based on racial and socioeconomic group membership.Use of DRGs is under attack by minority activists as an example of racial profiling.
(True/False)
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Gap errors are information mistakes that arise when a task is transferred or handed off between people or groups.
(True/False)
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Among the major trends in health care that relate to OSCM is the increased use of remote surgery.
(True/False)
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In recent surveys, about 32 percent of all Americans said they were dissatisfied with the quality of health care.
(True/False)
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Britain's Florence Nightingale's approach, called "evidence-based medicine," underlies current approaches to medical practices.
(True/False)
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SBAR is an acronym for the procedure used when recording a patient's medical history.
(True/False)
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Health care operations management may be defined as the design, management, and improvement of the systems that deliver health care services.
(True/False)
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Because of the influence of modern technology, quality and service measures are precise and based upon hard evidence.
(True/False)
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Among the major trends in health care that relate to OSCM is the increased use of gene therapy.
(True/False)
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Which of the following is an American Hospital Association hospital classification?
(Multiple Choice)
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About 500 diagnostic-related groups have been developed for Medicare as part of the prospective payment system.
(True/False)
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In a hospital, a nursing station is a place where admitted patients go to receive nursing care.
(True/False)
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Which of the following is not an American Hospital Association hospital classification?
(Multiple Choice)
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