Question 1

_____ gives managers the right to direct and control their subordinates' behavior to accomplish organizational goals.

Accepted Answer

A) Entropy 
B) Synergy 
C) Esprit de corps 
D) Authority 
E) Equity 
A) Entropy 
B) Synergy 
C) Esprit de corps 
D) Authority 
E) Equity

Question 2

Ally works on a production line.Her manager has moved several of her coworkers around to achieve the right worker-task specialization and to link people and tasks by the speed of the production line.If successful, the manager will

Accepted Answer

A) lower costs. 
B) increase workplace monotony. 
C) increase job satisfaction. 
D) decrease organizational output. 
E) decrease mechanization of the work process. 
A) lower costs. 
B) increase workplace monotony. 
C) increase job satisfaction. 
D) decrease organizational output. 
E) decrease mechanization of the work process.

Question 3

Joey has worked in a bicycle factory for several months.The assembly process requires multiple tasks, and over the months Joe's supervisor has assigned him to several different jobs throughout the production line.His most recent assignment is applying the custom paint and adding the decals.Adding the decals requires perfection, and Joe does it quickly and always performs the task well, so his supervisor will keep him in this position.This is an example of

Accepted Answer

A) standard operating procedures. 
B) time-and-motion study. 
C) job specialization. 
D) the human relations movement. 
E) job rotation. 
A) standard operating procedures. 
B) time-and-motion study. 
C) job specialization. 
D) the human relations movement. 
E) job rotation.

Question 4

Which of the following is true of centralization in an organization?

Accepted Answer

A) Authority is concentrated at the top of the managerial hierarchy. 
B) Subordinates play an important role in decision-making within the company. 
C) It prevents the organization from pursuing its strategy. 
D) It makes middle and first-line managers more flexible and adaptable. 
E) It allows people who are closest to problems to respond to them in a timely manner. 
A) Authority is concentrated at the top of the managerial hierarchy. 
B) Subordinates play an important role in decision-making within the company. 
C) It prevents the organization from pursuing its strategy. 
D) It makes middle and first-line managers more flexible and adaptable. 
E) It allows people who are closest to problems to respond to them in a timely manner.

Question 5

The National Labor Relations Board (NLRB) suggests that McDonald's should be considered a "joint-employer" of the workers employed by company franchises.Why do you think NLRB filed this complaint? Explain the impact on McDonald's (and its competitors in the fast-food industry) if there is a ruling.How do you think it will affect the franchisees?

Accepted Answer

Most likely the complaint was filed beca

Question 6

Anna has formal authority to make many of the organization's business decisions because her father owns the company.This is consistent with Weber's principles of bureaucracy.

Accepted Answer

A) True 
 B)False

Question 7

Josh works for an advertising company.There are several middle managers, but Josh only receives orders from and reports to one manager.Which of the following principles of management by Henri Fayol fits Josh's relationship with his manager?

Accepted Answer

A) line of authority 
B) unity of command 
C) centralization 
D) unity of direction 
E) equity 
A) line of authority 
B) unity of command 
C) centralization 
D) unity of direction 
E) equity

Question 8

Jared wants to speed up the production process, so he has been monitoring the actions required to complete the tasks in the assembly line.This is an example of a time-and-motion study.

Accepted Answer

A) True 
 B)False

Question 9

According to Henri Fayol, initiative refers to

Accepted Answer

A) the ability to act on one's own without direction from a superior. 
B) shared feelings of comradeship, enthusiasm, or devotion to a common cause among members of a group. 
C) the justice, impartiality, and fairness to which all organizational members are entitled. 
D) the methodical arrangement of positions to provide the organization with the greatest benefit and to provide employees with career opportunities. 
E) obedience, energy, application, and other outward marks of respect for a superior's authority. 
A) the ability to act on one's own without direction from a superior. 
B) shared feelings of comradeship, enthusiasm, or devotion to a common cause among members of a group. 
C) the justice, impartiality, and fairness to which all organizational members are entitled. 
D) the methodical arrangement of positions to provide the organization with the greatest benefit and to provide employees with career opportunities. 
E) obedience, energy, application, and other outward marks of respect for a superior's authority.

Question 10

Fayol recommended the use of _____ to show the position and duties of each employee and to indicate which positions an employee might move to or be promoted to in the future.

Accepted Answer

A) an organizational chart 
B) initiative analysis 
C) unity of direction 
D) the critical path method (CPM) 
E) an extensive career plan 
A) an organizational chart 
B) initiative analysis 
C) unity of direction 
D) the critical path method (CPM) 
E) an extensive career plan

Question 11

Based on Taylor's four principles for scientific management, what data should managers gather and put to use about behavior and performance at work so they can increase efficiency in the workplace?

Accepted Answer

Taylor recommends in Principle 1 that ma

Question 12

What is meant by scientific management? What are the four principles of scientific management described by Frederick W.Taylor?

Accepted Answer

Scientific management is the systematic

Question 13

According to the Hawthorne effect, each manager's personal behavior or leadership approach has no effect on performance.

Accepted Answer

A) True 
 B)False

Question 14

When the tasks and authority associated with various positions in the organization are clearly specified, it creates a scenario where

Accepted Answer

A) employees are not sure of what is expected either of them or of each other. 
B) employees are held strictly accountable for their actions. 
C) managers face difficulty in tracking the assigned tasks. 
D) confused employees create havoc within the formal hierarchy of authority. 
E) order and discipline are undermined. 
A) employees are not sure of what is expected either of them or of each other. 
B) employees are held strictly accountable for their actions. 
C) managers face difficulty in tracking the assigned tasks. 
D) confused employees create havoc within the formal hierarchy of authority. 
E) order and discipline are undermined.

Question 15

Carol works for a printing business that offers several services, including printing and copying, bookbinding, and graphic design.The business has a single, comprehensive long-term plan that leads every department.The business is following Fayol's principle of

Accepted Answer

A) order. 
B) line of authority. 
C) unity of command. 
D) unity of direction. 
E) centralization. 
A) order. 
B) line of authority. 
C) unity of command. 
D) unity of direction. 
E) centralization.

Question 16

Management science theory focuses on the use of rigorous quantitative techniques.

Accepted Answer

A) True 
 B)False

Question 17

A drawback of management information systems is that they provide information only about an organization's internal environment, and not the external environment.

Accepted Answer

A) True 
 B)False

Question 18

Helen doesn't always agree with her manager's decisions, but she always follows her manager's orders.This obedience to a manager's authority is most consistent with Fayol's principle of

Accepted Answer

A) order. 
B) discipline. 
C) esprit de corps. 
D) equity. 
E) remuneration of personnel. 
A) order. 
B) discipline. 
C) esprit de corps. 
D) equity. 
E) remuneration of personnel.

Question 19

Define management science theory.What are the different branches of management science?

Accepted Answer

Management science theory is a contempor

Question 20

Mayfair Mobile's external environment is changing rapidly, and it responds by decentralizing decisions to lower-level managers so that the organization can react faster.Which of the following types of organizational structure allows this?

Accepted Answer

A) a mechanistic structure 
B) a formal structure 
C) a bureaucratic structure 
D) an organizational structure 
E) an organic structure 
A) a mechanistic structure 
B) a formal structure 
C) a bureaucratic structure 
D) an organizational structure 
E) an organic structure

_____ gives managers the right to direct and control their subordinates' behavior to accomplish organizational goals.

Ally works on a production line.Her manager has moved several of her coworkers around to achieve the right worker-task specialization and to link people and tasks by the speed of the production line.If successful, the manager will

Which of the following is true of centralization in an organization?

Anna has formal authority to make many of the organization's business decisions because her father owns the company.This is consistent with Weber's principles of bureaucracy.

Josh works for an advertising company.There are several middle managers, but Josh only receives orders from and reports to one manager.Which of the following principles of management by Henri Fayol fits Josh's relationship with his manager?

Jared wants to speed up the production process, so he has been monitoring the actions required to complete the tasks in the assembly line.This is an example of a time-and-motion study.

According to Henri Fayol, initiative refers to

Fayol recommended the use of _____ to show the position and duties of each employee and to indicate which positions an employee might move to or be promoted to in the future.

Based on Taylor's four principles for scientific management, what data should managers gather and put to use about behavior and performance at work so they can increase efficiency in the workplace?

What is meant by scientific management? What are the four principles of scientific management described by Frederick W.Taylor?

According to the Hawthorne effect, each manager's personal behavior or leadership approach has no effect on performance.

When the tasks and authority associated with various positions in the organization are clearly specified, it creates a scenario where

Carol works for a printing business that offers several services, including printing and copying, bookbinding, and graphic design.The business has a single, comprehensive long-term plan that leads every department.The business is following Fayol's principle of

Management science theory focuses on the use of rigorous quantitative techniques.

A drawback of management information systems is that they provide information only about an organization's internal environment, and not the external environment.

Helen doesn't always agree with her manager's decisions, but she always follows her manager's orders.This obedience to a manager's authority is most consistent with Fayol's principle of

Define management science theory.What are the different branches of management science?

Mayfair Mobile's external environment is changing rapidly, and it responds by decentralizing decisions to lower-level managers so that the organization can react faster.Which of the following types of organizational structure allows this?

Managers and Managing

Values, Attitudes, Emotions, and Culture: The Manager As a Person

Ethics and Social Responsibility

Managing Diverse Employees in a Multicultural Environment

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

The Manager As a Planner and a Strategist

Value Chain Management: Functional Strategies for Competitive Advantage

Managing Organizational Structure and Culture

Organizational Control and Change

Human Resource Management

Motivation Performance

Leadership

Effective Groups and Teams

Promoting Effective Communication

Managing Conflict, Politics, and Negotiation

Used Advanced Information Technology to Increase Performance

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Exam 2: The Evolution of Management

_____ gives managers the right to direct and control their subordinates' behavior to accomplish organizational goals.

Ally works on a production line.Her manager has moved several of her coworkers around to achieve the right worker-task specialization and to link people and tasks by the speed of the production line.If successful, the manager will

Which of the following is true of centralization in an organization?

Anna has formal authority to make many of the organization's business decisions because her father owns the company.This is consistent with Weber's principles of bureaucracy.

Josh works for an advertising company.There are several middle managers, but Josh only receives orders from and reports to one manager.Which of the following principles of management by Henri Fayol fits Josh's relationship with his manager?

Jared wants to speed up the production process, so he has been monitoring the actions required to complete the tasks in the assembly line.This is an example of a time-and-motion study.

According to Henri Fayol, initiative refers to

Fayol recommended the use of _____ to show the position and duties of each employee and to indicate which positions an employee might move to or be promoted to in the future.

Based on Taylor's four principles for scientific management, what data should managers gather and put to use about behavior and performance at work so they can increase efficiency in the workplace?

What is meant by scientific management? What are the four principles of scientific management described by Frederick W.Taylor?

According to the Hawthorne effect, each manager's personal behavior or leadership approach has no effect on performance.

When the tasks and authority associated with various positions in the organization are clearly specified, it creates a scenario where

Carol works for a printing business that offers several services, including printing and copying, bookbinding, and graphic design.The business has a single, comprehensive long-term plan that leads every department.The business is following Fayol's principle of

Management science theory focuses on the use of rigorous quantitative techniques.

A drawback of management information systems is that they provide information only about an organization's internal environment, and not the external environment.

Helen doesn't always agree with her manager's decisions, but she always follows her manager's orders.This obedience to a manager's authority is most consistent with Fayol's principle of

Define management science theory.What are the different branches of management science?

Mayfair Mobile's external environment is changing rapidly, and it responds by decentralizing decisions to lower-level managers so that the organization can react faster.Which of the following types of organizational structure allows this?

Managers and Managing

Values, Attitudes, Emotions, and Culture: The Manager As a Person

Ethics and Social Responsibility

Managing Diverse Employees in a Multicultural Environment

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

The Manager As a Planner and a Strategist

Value Chain Management: Functional Strategies for Competitive Advantage

Managing Organizational Structure and Culture

Organizational Control and Change

Human Resource Management

Motivation Performance

Leadership

Effective Groups and Teams

Promoting Effective Communication

Managing Conflict, Politics, and Negotiation

Used Advanced Information Technology to Increase Performance

Filters