Question 1

The source of extrinsic motivation lies with actually performing the behavior and not with its consequences.

Accepted Answer

A) True 
 B)False  False

Question 2

Which of the following forms the pinnacle of Maslow's hierarchy of needs?

Accepted Answer

A) safety needs 
B) belongingness needs 
C) physiological needs 
D) social needs 
E) self-actualization needs 
A) safety needs 
B) belongingness needs 
C) physiological needs 
D) social needs 
E) self-actualization needs E

Question 3

_____ is a theory of motivation that concentrates on people's perceptions of the fairness of their work outcomes relative to, or in proportion to, their work inputs.

Accepted Answer

A) Equity theory 
B) Expectancy theory 
C) Goal-setting theory 
D) ERG theory 
E) Three-needs theory 
A) Equity theory 
B) Expectancy theory 
C) Goal-setting theory 
D) ERG theory 
E) Three-needs theory A

Question 4

The source of _____ motivation lies with actually performing the behavior, and motivation comes from doing the work itself.

Accepted Answer

A) extrinsic 
B) ethnocentric 
C) xenocentric 
D) intrinsic 
E) operational 
A) extrinsic 
B) ethnocentric 
C) xenocentric 
D) intrinsic 
E) operational

Question 5

Which of the following is true according to Maslow's hierarchy of needs?

Accepted Answer

A) The highest-level needs must be met before trying to satisfy the lower-level needs. 
B) Once a need is satisfied, it ceases to be a source of motivation. 
C) The five basic needs can be satisfied in any order. 
D) A person can be motivated by needs at more than one level at the same time. 
E) If unable to satisfy needs at a certain level, people will focus more intently on satisfying the needs at the next highest level. 
A) The highest-level needs must be met before trying to satisfy the lower-level needs. 
B) Once a need is satisfied, it ceases to be a source of motivation. 
C) The five basic needs can be satisfied in any order. 
D) A person can be motivated by needs at more than one level at the same time. 
E) If unable to satisfy needs at a certain level, people will focus more intently on satisfying the needs at the next highest level.

Question 6

According to Maslow's hierarchy of needs, which of the following needs does a company satisfy when it organizes a picnic or holiday party for its employees?

Accepted Answer

A) physiological needs 
B) safety needs 
C) self-awareness needs 
D) belongingness needs 
E) self-actualization needs 
A) physiological needs 
B) safety needs 
C) self-awareness needs 
D) belongingness needs 
E) self-actualization needs

Question 7

According to McClelland, the need for affiliation is the extent to which an individual

Accepted Answer

A) desires to perform challenging tasks well. 
B) wants to meet personal standards for excellence. 
C) is concerned about maintaining good interpersonal relations. 
D) desires to control other people. 
E) wishes to receive performance feedback. 
A) desires to perform challenging tasks well. 
B) wants to meet personal standards for excellence. 
C) is concerned about maintaining good interpersonal relations. 
D) desires to control other people. 
E) wishes to receive performance feedback.

Question 8

The Scanlon plan motivates employees to propose and implement cost-cutting strategies because they can receive a percentage of the cost savings.

Accepted Answer

A) True 
 B)False

Question 9

Employees at KC Landscaping discussed with their manager ideas for cutting costs.After implementing the suggested strategies, the company saw a significant decrease in costs so the manager rewarded the employees with a percentage of the cost savings.This concept is reflected in the _____ plan.

Accepted Answer

A) commission 
B) equity 
C) piece-rate 
D) employee stock 
E) Scanlon 
A) commission 
B) equity 
C) piece-rate 
D) employee stock 
E) Scanlon

Question 10

A person who is extrinsically motivated cannot be prosocially motivated at the same time.

Accepted Answer

A) True 
 B)False

Question 11

Tracy, an employee at Nationwide Cellular, perceives that her outcome-input ratio is higher than that of her coworker Julio.This is an example of

Accepted Answer

A) overpayment inequity. 
B) underpayment inequity. 
C) absolute equity. 
D) instrumental equity. 
E) terminal equity. 
A) overpayment inequity. 
B) underpayment inequity. 
C) absolute equity. 
D) instrumental equity. 
E) terminal equity.

Question 12

Observational learning occurs when a person becomes motivated to perform a behavior by watching another person performing the behavior and being positively reinforced for doing so.

Accepted Answer

A) True 
 B)False

Question 13

From a motivation standpoint, stock options are used to reward them for past performance.

Accepted Answer

A) True 
 B)False

Question 14

The need for _____ is the extent to which an individual has a strong desire to perform challenging tasks well and to meet personal standards for excellence, according to McClelland.

Accepted Answer

A) affiliation 
B) belongingness 
C) achievement 
D) self-awareness 
E) relatedness 
A) affiliation 
B) belongingness 
C) achievement 
D) self-awareness 
E) relatedness

Question 15

According to _____, employees will be motivated to perform at a high level and attain their work goals to the extent that high performance and goal attainment allow them to obtain outcomes they desire.

Accepted Answer

A) Clayton Alderfer's ERG theory 
B) McClelland's three-needs theory 
C) Herzberg's motivator-hygiene theory 
D) Victor H.Vroom's expectancy theory 
E) B.F.Skinner's operant conditioning theory 
A) Clayton Alderfer's ERG theory 
B) McClelland's three-needs theory 
C) Herzberg's motivator-hygiene theory 
D) Victor H.Vroom's expectancy theory 
E) B.F.Skinner's operant conditioning theory

Question 16

Michelle has a strong desire to perform challenging tasks well and to meet personal standards for excellence.However, she does not wish do to so at the expense of maintaining good interpersonal relationships with her employees.According to McClelland's three-needs theory, Michelle has a

Accepted Answer

A) high need for affiliation and high need for achievement. 
B) low need for affiliation and low need for power. 
C) low need for achievement and low need for affiliation. 
D) high need for power and low need for affiliation. 
E) low need for achievement and high need for power. 
A) high need for affiliation and high need for achievement. 
B) low need for affiliation and low need for power. 
C) low need for achievement and low need for affiliation. 
D) high need for power and low need for affiliation. 
E) low need for achievement and high need for power.

Question 17

Which of the following managers is driven by intrinsic motivation?

Accepted Answer

A) Manuela, who works hard because of the sense of satisfaction that doing so gives her 
B) Derek, who works hard because of the incentives he receives each quarter 
C) Jolie, who works hard because she knows that by doing so, she will be promoted 
D) Luca, who works hard because of the recognition his achievements bring him 
E) Diane, who works hard because she knows that if she doesn't do so, she will be fired 
A) Manuela, who works hard because of the sense of satisfaction that doing so gives her 
B) Derek, who works hard because of the incentives he receives each quarter 
C) Jolie, who works hard because she knows that by doing so, she will be promoted 
D) Luca, who works hard because of the recognition his achievements bring him 
E) Diane, who works hard because she knows that if she doesn't do so, she will be fired

Question 18

According to the expectancy theory, which of the following is true about instrumentality?

Accepted Answer

A) Managers promote high levels of instrumentality when they link performance to desired outcomes. 
B) Managers promote instrumentality by ensuring that rewards are distributed to employees on the basis of their rank. 
C) Managers create low levels instrumentality when the distribution of outcomes available in an organization is performance-based. 
D) Managers create low levels of instrumentality when they link effort to performance. 
E) Managers promote low levels of instrumentality when they communicate to employees that high performance will lead to a pay raise in the future. 
A) Managers promote high levels of instrumentality when they link performance to desired outcomes. 
B) Managers promote instrumentality by ensuring that rewards are distributed to employees on the basis of their rank. 
C) Managers create low levels instrumentality when the distribution of outcomes available in an organization is performance-based. 
D) Managers create low levels of instrumentality when they link effort to performance. 
E) Managers promote low levels of instrumentality when they communicate to employees that high performance will lead to a pay raise in the future.

Question 19

A merit pay plan is a compensation plan that bases pay on performance.

Accepted Answer

A) True 
 B)False

Question 20

Julia perceives that she is working harder than a number of her coworkers and being paid less when compared to them.Julia is likely to be motivated to

Accepted Answer

A) improve her work attendance. 
B) increase her working hours. 
C) ask for a raise or a promotion. 
D) ask for more work. 
E) decline a promotion. 
A) improve her work attendance. 
B) increase her working hours. 
C) ask for a raise or a promotion. 
D) ask for more work. 
E) decline a promotion.

The source of extrinsic motivation lies with actually performing the behavior and not with its consequences.

Which of the following forms the pinnacle of Maslow's hierarchy of needs?

_____ is a theory of motivation that concentrates on people's perceptions of the fairness of their work outcomes relative to, or in proportion to, their work inputs.

The source of _____ motivation lies with actually performing the behavior, and motivation comes from doing the work itself.

Which of the following is true according to Maslow's hierarchy of needs?

According to Maslow's hierarchy of needs, which of the following needs does a company satisfy when it organizes a picnic or holiday party for its employees?

According to McClelland, the need for affiliation is the extent to which an individual

The Scanlon plan motivates employees to propose and implement cost-cutting strategies because they can receive a percentage of the cost savings.

Employees at KC Landscaping discussed with their manager ideas for cutting costs.After implementing the suggested strategies, the company saw a significant decrease in costs so the manager rewarded the employees with a percentage of the cost savings.This concept is reflected in the _____ plan.

A person who is extrinsically motivated cannot be prosocially motivated at the same time.

Tracy, an employee at Nationwide Cellular, perceives that her outcome-input ratio is higher than that of her coworker Julio.This is an example of

Observational learning occurs when a person becomes motivated to perform a behavior by watching another person performing the behavior and being positively reinforced for doing so.

From a motivation standpoint, stock options are used to reward them for past performance.

The need for _____ is the extent to which an individual has a strong desire to perform challenging tasks well and to meet personal standards for excellence, according to McClelland.

According to _____, employees will be motivated to perform at a high level and attain their work goals to the extent that high performance and goal attainment allow them to obtain outcomes they desire.

Michelle has a strong desire to perform challenging tasks well and to meet personal standards for excellence.However, she does not wish do to so at the expense of maintaining good interpersonal relationships with her employees.According to McClelland's three-needs theory, Michelle has a

Which of the following managers is driven by intrinsic motivation?

According to the expectancy theory, which of the following is true about instrumentality?

A merit pay plan is a compensation plan that bases pay on performance.

Julia perceives that she is working harder than a number of her coworkers and being paid less when compared to them.Julia is likely to be motivated to

Managers and Managing

The Evolution of Management

Values, Attitudes, Emotions, and Culture: The Manager As a Person

Ethics and Social Responsibility

Managing Diverse Employees in a Multicultural Environment

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

The Manager As a Planner and a Strategist

Value Chain Management: Functional Strategies for Competitive Advantage

Managing Organizational Structure and Culture

Organizational Control and Change

Human Resource Management

Leadership

Effective Groups and Teams

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Exam 13: Motivation Performance

The source of extrinsic motivation lies with actually performing the behavior and not with its consequences.

Which of the following forms the pinnacle of Maslow's hierarchy of needs?

_____ is a theory of motivation that concentrates on people's perceptions of the fairness of their work outcomes relative to, or in proportion to, their work inputs.

The source of _____ motivation lies with actually performing the behavior, and motivation comes from doing the work itself.

Which of the following is true according to Maslow's hierarchy of needs?

According to Maslow's hierarchy of needs, which of the following needs does a company satisfy when it organizes a picnic or holiday party for its employees?

According to McClelland, the need for affiliation is the extent to which an individual

The Scanlon plan motivates employees to propose and implement cost-cutting strategies because they can receive a percentage of the cost savings.

Employees at KC Landscaping discussed with their manager ideas for cutting costs.After implementing the suggested strategies, the company saw a significant decrease in costs so the manager rewarded the employees with a percentage of the cost savings.This concept is reflected in the _____ plan.

A person who is extrinsically motivated cannot be prosocially motivated at the same time.

Tracy, an employee at Nationwide Cellular, perceives that her outcome-input ratio is higher than that of her coworker Julio.This is an example of

Observational learning occurs when a person becomes motivated to perform a behavior by watching another person performing the behavior and being positively reinforced for doing so.

From a motivation standpoint, stock options are used to reward them for past performance.

The need for _____ is the extent to which an individual has a strong desire to perform challenging tasks well and to meet personal standards for excellence, according to McClelland.

According to _____, employees will be motivated to perform at a high level and attain their work goals to the extent that high performance and goal attainment allow them to obtain outcomes they desire.

Michelle has a strong desire to perform challenging tasks well and to meet personal standards for excellence.However, she does not wish do to so at the expense of maintaining good interpersonal relationships with her employees.According to McClelland's three-needs theory, Michelle has a

Which of the following managers is driven by intrinsic motivation?

According to the expectancy theory, which of the following is true about instrumentality?

A merit pay plan is a compensation plan that bases pay on performance.

Julia perceives that she is working harder than a number of her coworkers and being paid less when compared to them.Julia is likely to be motivated to

Managers and Managing

The Evolution of Management

Values, Attitudes, Emotions, and Culture: The Manager As a Person

Ethics and Social Responsibility

Managing Diverse Employees in a Multicultural Environment

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

The Manager As a Planner and a Strategist

Value Chain Management: Functional Strategies for Competitive Advantage

Managing Organizational Structure and Culture

Organizational Control and Change

Human Resource Management

Leadership

Effective Groups and Teams

Promoting Effective Communication

Managing Conflict, Politics, and Negotiation

Used Advanced Information Technology to Increase Performance

Filters