Question 1

The goal-setting theory

Accepted Answer

A) states that to stimulate high motivation and performance, goals must be generic. 
B) suggests that underpayment inequity motivates employees to achieve organizational goals. 
C) considers how managers can align the input of employees with organizational goals. 
D) examines the different types of rewards and punishments that can be used to reinforce goal-oriented behavior. 
E) suggests that people are most motivated to achieve organizational goals when they have low levels of job satisfaction. 
A) states that to stimulate high motivation and performance, goals must be generic. 
B) suggests that underpayment inequity motivates employees to achieve organizational goals. 
C) considers how managers can align the input of employees with organizational goals. 
D) examines the different types of rewards and punishments that can be used to reinforce goal-oriented behavior. 
E) suggests that people are most motivated to achieve organizational goals when they have low levels of job satisfaction.

Question 2

What are the pros and cons of using punishment as a way to eliminate dysfunctional behaviors? How can managers avoid the unintended side effects of punishment?

Accepted Answer

Punishment, the administering of an unde

Question 3

Which of the following outcomes satisfies hygiene needs, according to Herzberg's motivator-hygiene theory?

Accepted Answer

A) job security 
B) responsibility 
C) autonomy 
D) a sense of accomplishment 
E) interesting work 
A) job security 
B) responsibility 
C) autonomy 
D) a sense of accomplishment 
E) interesting work

Question 4

According to the expectancy theory, the term _____ refers to how desirable each of the outcomes available from a job or organization is to a person.

Accepted Answer

A) instrumentality 
B) self-actualization 
C) valence 
D) equity 
E) autonomy 
A) instrumentality 
B) self-actualization 
C) valence 
D) equity 
E) autonomy

Question 5

Identifying the right behavior for positive reinforcement is a straightforward and easy task.

Accepted Answer

A) True 
 B)False

Question 6

According to Herzberg's motivator-hygiene theory, _____ needs are related to the physical and psychological context in which the work is performed.

Accepted Answer

A) motivator 
B) expectancy 
C) instrumental 
D) hygiene 
E) terminal 
A) motivator 
B) expectancy 
C) instrumental 
D) hygiene 
E) terminal

Question 7

A few weeks ago, Kenny started working as a caterer in the kitchen at a hospital.His job involves visiting patients and taking meal orders, preparing the meal trays, and then delivering the meals to the patients.Kenny noticed that Stella, another caterer with a couple years of experience, has good interactions with the patients.Kenny watched how she introduces herself to the patients and then he started using introductions similar to Stella's.This is an example of

Accepted Answer

A) self-efficacy. 
B) a positive reinforcer. 
C) need for power. 
D) vicarious learning. 
E) self-reinforcement. 
A) self-efficacy. 
B) a positive reinforcer. 
C) need for power. 
D) vicarious learning. 
E) self-reinforcement.

Question 8

When _____ reinforcement is used, people are motivated to not perform behaviors that lead to undesired outcomes.

Accepted Answer

A) positive 
B) absolute 
C) intrinsic 
D) negative 
E) extrinsic 
A) positive 
B) absolute 
C) intrinsic 
D) negative 
E) extrinsic

Question 9

Alger makes sure that all his sales representatives receive the same percentage of commission.This is an example of

Accepted Answer

A) equity. 
B) equal equity. 
C) informational justice. 
D) distributive justice. 
E) procedural justice. 
A) equity. 
B) equal equity. 
C) informational justice. 
D) distributive justice. 
E) procedural justice.

Question 10

Distinguish the differences between intrinsic and extrinsic behavior and provide an example of each.

Accepted Answer

Intrinsically motivated behavior is beha

Question 11

At a departmental meeting, Beatriz's manager revealed a current issue and proposed a solution.Beatriz had encountered similar issues and she was confident that she could solve the problem, so she accepted the challenge.Beatriz's behavior was influenced by

Accepted Answer

A) vicarious learning. 
B) a positive reinforcer. 
C) need for affiliation. 
D) self-efficacy. 
E) self-reinforcement. 
A) vicarious learning. 
B) a positive reinforcer. 
C) need for affiliation. 
D) self-efficacy. 
E) self-reinforcement.

Question 12

Carrow is a manager who believes that maintaining control over his employees is more important than maintaining cordial relationships with them.According to McClelland's three-needs theory, Carrow has a

Accepted Answer

A) high need for power and low need for affiliation. 
B) high need for power and high need for affiliation. 
C) low need for power and low need for achievement. 
D) low need for achievement and high need for affiliation. 
E) low need for power and low need for affiliation. 
A) high need for power and low need for affiliation. 
B) high need for power and high need for affiliation. 
C) low need for power and low need for achievement. 
D) low need for achievement and high need for affiliation. 
E) low need for power and low need for affiliation.

Question 13

The goal-setting theory

Accepted Answer

A) considers how managers align the input of employees to achieve organizational goals. 
B) suggests employees are more motivated after they experience underpayment inequity. 
C) suggests employees are often motivated to achieve organizational goals when they have low levels of job satisfaction. 
D) states that goals must be generic in order to generate high motivation. 
E) establishes types of rewards to encourage goal-oriented behavior. 
A) considers how managers align the input of employees to achieve organizational goals. 
B) suggests employees are more motivated after they experience underpayment inequity. 
C) suggests employees are often motivated to achieve organizational goals when they have low levels of job satisfaction. 
D) states that goals must be generic in order to generate high motivation. 
E) establishes types of rewards to encourage goal-oriented behavior.

Question 14

Discuss Alderfer's ERG theory and how it compares to Maslow's theory.

Accepted Answer

Alderfer's ERG theory collapsed the five

Question 15

_____ is a person's belief about his or her ability to perform a behavior successfully.

Accepted Answer

A) Self-enhancement 
B) Self-efficacy 
C) Self-actualization 
D) Self-awareness 
E) Self-respect 
A) Self-enhancement 
B) Self-efficacy 
C) Self-actualization 
D) Self-awareness 
E) Self-respect

Question 16

One way for managers to curtail the performance of dysfunctional behaviors is to eliminate whatever is reinforcing the behaviors.This process is called

Accepted Answer

A) extinction. 
B) punishment. 
C) extraction. 
D) instrumentality. 
E) termination. 
A) extinction. 
B) punishment. 
C) extraction. 
D) instrumentality. 
E) termination.

Question 17

Define intrinsic, extrinsic, and prosocial motivation.With an example, show how a person can be motivated by all three at the same time.

Accepted Answer

An employee may be intrinsically motivat

Question 18

Extrinsically motivated behavior is that which is performed

Accepted Answer

A) for monetary gain. 
B) for material gain. 
C) for a sense of accomplishment. 
D) to benefit or help others. 
E) for its own sake. 
A) for monetary gain. 
B) for material gain. 
C) for a sense of accomplishment. 
D) to benefit or help others. 
E) for its own sake.

Question 19

Goal-setting theory suggests that generic and easy goals will stimulate high motivation and performance.

Accepted Answer

A) True 
 B)False

Question 20

Andrew acquires a sense of accomplishment and achievement when he helps the organization achieve its goals and gain competitive advantage.Andrew is

Accepted Answer

A) culturally reinforced. 
B) extrinsically motivated. 
C) intrinsically motivated. 
D) prosocially motivated. 
E) vicarious. 
A) culturally reinforced. 
B) extrinsically motivated. 
C) intrinsically motivated. 
D) prosocially motivated. 
E) vicarious.

The goal-setting theory

What are the pros and cons of using punishment as a way to eliminate dysfunctional behaviors? How can managers avoid the unintended side effects of punishment?

Which of the following outcomes satisfies hygiene needs, according to Herzberg's motivator-hygiene theory?

According to the expectancy theory, the term _____ refers to how desirable each of the outcomes available from a job or organization is to a person.

Identifying the right behavior for positive reinforcement is a straightforward and easy task.

According to Herzberg's motivator-hygiene theory, _____ needs are related to the physical and psychological context in which the work is performed.

When _____ reinforcement is used, people are motivated to not perform behaviors that lead to undesired outcomes.

Alger makes sure that all his sales representatives receive the same percentage of commission.This is an example of

Distinguish the differences between intrinsic and extrinsic behavior and provide an example of each.

At a departmental meeting, Beatriz's manager revealed a current issue and proposed a solution.Beatriz had encountered similar issues and she was confident that she could solve the problem, so she accepted the challenge.Beatriz's behavior was influenced by

Carrow is a manager who believes that maintaining control over his employees is more important than maintaining cordial relationships with them.According to McClelland's three-needs theory, Carrow has a

The goal-setting theory

Discuss Alderfer's ERG theory and how it compares to Maslow's theory.

_____ is a person's belief about his or her ability to perform a behavior successfully.

One way for managers to curtail the performance of dysfunctional behaviors is to eliminate whatever is reinforcing the behaviors.This process is called

Define intrinsic, extrinsic, and prosocial motivation.With an example, show how a person can be motivated by all three at the same time.

Extrinsically motivated behavior is that which is performed

Goal-setting theory suggests that generic and easy goals will stimulate high motivation and performance.

Andrew acquires a sense of accomplishment and achievement when he helps the organization achieve its goals and gain competitive advantage.Andrew is

Managers and Managing

The Evolution of Management

Values, Attitudes, Emotions, and Culture: The Manager As a Person

Ethics and Social Responsibility

Managing Diverse Employees in a Multicultural Environment

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

The Manager As a Planner and a Strategist

Value Chain Management: Functional Strategies for Competitive Advantage

Managing Organizational Structure and Culture

Organizational Control and Change

Human Resource Management

Leadership

Effective Groups and Teams

Promoting Effective Communication

Managing Conflict, Politics, and Negotiation

Used Advanced Information Technology to Increase Performance

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Exam 13: Motivation Performance

The goal-setting theory

What are the pros and cons of using punishment as a way to eliminate dysfunctional behaviors? How can managers avoid the unintended side effects of punishment?

Which of the following outcomes satisfies hygiene needs, according to Herzberg's motivator-hygiene theory?

According to the expectancy theory, the term _____ refers to how desirable each of the outcomes available from a job or organization is to a person.

Identifying the right behavior for positive reinforcement is a straightforward and easy task.

According to Herzberg's motivator-hygiene theory, _____ needs are related to the physical and psychological context in which the work is performed.

When _____ reinforcement is used, people are motivated to not perform behaviors that lead to undesired outcomes.

Alger makes sure that all his sales representatives receive the same percentage of commission.This is an example of

Distinguish the differences between intrinsic and extrinsic behavior and provide an example of each.

At a departmental meeting, Beatriz's manager revealed a current issue and proposed a solution.Beatriz had encountered similar issues and she was confident that she could solve the problem, so she accepted the challenge.Beatriz's behavior was influenced by

Carrow is a manager who believes that maintaining control over his employees is more important than maintaining cordial relationships with them.According to McClelland's three-needs theory, Carrow has a

The goal-setting theory

Discuss Alderfer's ERG theory and how it compares to Maslow's theory.

_____ is a person's belief about his or her ability to perform a behavior successfully.

One way for managers to curtail the performance of dysfunctional behaviors is to eliminate whatever is reinforcing the behaviors.This process is called

Define intrinsic, extrinsic, and prosocial motivation.With an example, show how a person can be motivated by all three at the same time.

Extrinsically motivated behavior is that which is performed

Goal-setting theory suggests that generic and easy goals will stimulate high motivation and performance.

Andrew acquires a sense of accomplishment and achievement when he helps the organization achieve its goals and gain competitive advantage.Andrew is

Managers and Managing

The Evolution of Management

Values, Attitudes, Emotions, and Culture: The Manager As a Person

Ethics and Social Responsibility

Managing Diverse Employees in a Multicultural Environment

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

The Manager As a Planner and a Strategist

Value Chain Management: Functional Strategies for Competitive Advantage

Managing Organizational Structure and Culture

Organizational Control and Change

Human Resource Management

Leadership

Effective Groups and Teams

Promoting Effective Communication

Managing Conflict, Politics, and Negotiation

Used Advanced Information Technology to Increase Performance

Filters