Question 1

Group identity and healthy competition are consequences of group cohesiveness.

Accepted Answer

A) True 
 B)False  False

Question 2

Members of small groups are better able to see the importance of their personal contributions for their group's success when compared to members of other small groups.

Accepted Answer

A) True 
 B)False  False

Question 3

Differentiate groups from teams and also discuss how the use of groups and teams can help an organization gain a competitive advantage.

Accepted Answer

The two characteristics that distinguish teams from groups are the intensity with which team members work together and the inclusion of specific, overriding team goals or objectives.Groups and teams can help an organization gain a competitive advantage because they can (1) enhance its performance, (2) increase its responsiveness to customers, (3) increase innovation, and (4) increase employees' motivation and satisfaction.

Question 4

_____ can include members who are not actually employees of the organization.

Accepted Answer

A) Virtual teams 
B) Command groups 
C) Informal teams 
D) Self-managed teams 
E) Formal teams 
A) Virtual teams 
B) Command groups 
C) Informal teams 
D) Self-managed teams 
E) Formal teams

Question 5

Employees of self-managed work teams sometimes have individual jobs.

Accepted Answer

A) True 
 B)False

Question 6

Which of the following statements is true about group cohesiveness?

Accepted Answer

A) As groups become more successful, they become increasingly attractive to their members, and their cohesiveness tends to decrease. 
B) Low levels of cohesiveness can be increased by reducing or eliminating competition among groups. 
C) When group cohesiveness is low, group members do not find their group particularly appealing and have little desire to retain their group membership. 
D) If a group is high in cohesiveness and small in size, managers should consider dividing the group in half and assigning different tasks and goals to the two newly formed groups. 
E) As group cohesiveness decreases, the emphasis placed on group goal accomplishment increases within a group. 
A) As groups become more successful, they become increasingly attractive to their members, and their cohesiveness tends to decrease. 
B) Low levels of cohesiveness can be increased by reducing or eliminating competition among groups. 
C) When group cohesiveness is low, group members do not find their group particularly appealing and have little desire to retain their group membership. 
D) If a group is high in cohesiveness and small in size, managers should consider dividing the group in half and assigning different tasks and goals to the two newly formed groups. 
E) As group cohesiveness decreases, the emphasis placed on group goal accomplishment increases within a group.

Question 7

The higher the cohesiveness of a group, the higher the _____ in the group.

Accepted Answer

A) level of deviance 
B) level of social loafing 
C) level of participation 
D) level of individualism 
E) emphasis on individual goals 
A) level of deviance 
B) level of social loafing 
C) level of participation 
D) level of individualism 
E) emphasis on individual goals

Question 8

When developing groups, it is highly unlikely that the members of a group will come to common understandings immediately.There will almost always be disagreements and a conflict of ideas.This stage of group development is called

Accepted Answer

A) forming. 
B) norming. 
C) performing. 
D) storming. 
E) adjourning. 
A) forming. 
B) norming. 
C) performing. 
D) storming. 
E) adjourning.

Question 9

_____ is the set of behaviors and tasks that a member of a group is expected to perform because of his or her position in the group.

Accepted Answer

A) A group role 
B) Virtual teamwork 
C) Synergy 
D) Groupthink 
E) A group norm 
A) A group role 
B) Virtual teamwork 
C) Synergy 
D) Groupthink 
E) A group norm

Question 10

Differentiate between the two types of informal groups.Provide an example of each.

Accepted Answer

The two types of informal groups are fri

Question 11

A group will perform poorly due to its failure to change its dysfunctional norms when the members of the group have

Accepted Answer

A) low conformity. 
B) moderate conformity. 
C) high conformity. 
D) moderate deviance. 
E) high deviance. 
A) low conformity. 
B) moderate conformity. 
C) high conformity. 
D) moderate deviance. 
E) high deviance.

Question 12

_____ is when groups experience conflict within the group.

Accepted Answer

A) Intragroup conflict 
B) Intergroup conflict 
C) Group cohesiveness 
D) Group deviation 
E) Group polarization 
A) Intragroup conflict 
B) Intergroup conflict 
C) Group cohesiveness 
D) Group deviation 
E) Group polarization

Question 13

Which of the following factors increase(s) group cohesiveness?

Accepted Answer

A) significantly large group size 
B) effectively managed diversity 
C) elimination of competition among groups 
D) low level of participation within groups 
E) lack of success and poor performances by teams 
A) significantly large group size 
B) effectively managed diversity 
C) elimination of competition among groups 
D) low level of participation within groups 
E) lack of success and poor performances by teams

Question 14

Which of the following is true about the members of a large group when compared to those of a small group?

Accepted Answer

A) Members interact more with each other in larger groups. 
B) Members of large groups tend to be more motivated. 
C) Members of large groups find it easier to share information with one another. 
D) Members of large groups have more resources at their disposal. 
E) Members of large groups tend to be more committed. 
A) Members interact more with each other in larger groups. 
B) Members of large groups tend to be more motivated. 
C) Members of large groups find it easier to share information with one another. 
D) Members of large groups have more resources at their disposal. 
E) Members of large groups tend to be more committed.

Question 15

Which of the following statements is true about social loafing?

Accepted Answer

A) Clearly communicating to group members why each person's contributions are valuable to the group is an effective means by which managers and group members can reduce social loafing. 
B) Rewarding group contributions reduces social loafing. 
C) Ensuring a large group size reduces social loafing. 
D) One way that managers can effectively eliminate social loafing is by making group contributions identifiable so that group members perceive that low and high levels of group effort will be noticed. 
E) One way that managers can effectively eliminate social loafing is by forming groups with a significantly higher number of members than the number of members needed to accomplish group goals. 
A) Clearly communicating to group members why each person's contributions are valuable to the group is an effective means by which managers and group members can reduce social loafing. 
B) Rewarding group contributions reduces social loafing. 
C) Ensuring a large group size reduces social loafing. 
D) One way that managers can effectively eliminate social loafing is by making group contributions identifiable so that group members perceive that low and high levels of group effort will be noticed. 
E) One way that managers can effectively eliminate social loafing is by forming groups with a significantly higher number of members than the number of members needed to accomplish group goals.

Question 16

With an example, discuss the advantages of cross-functional teams in improving responsiveness to customers for an organization.

Accepted Answer

In a cross-functional team, the expertis

Question 17

During which stage of group development does group camaraderie begin to emerge?

Accepted Answer

A) forming 
B) adjourning 
C) performing 
D) storming 
E) norming 
A) forming 
B) adjourning 
C) performing 
D) storming 
E) norming

Question 18

List the determinants of group cohesiveness and explain the role of a manager in maintaining an optimum level of group cohesiveness for each factor.

Accepted Answer

Four factors contribute to the level of

Question 19

During which stage of group development do close ties between group members develop?

Accepted Answer

A) storming 
B) adjourning 
C) performing 
D) forming 
E) norming 
A) storming 
B) adjourning 
C) performing 
D) forming 
E) norming

Question 20

Sometimes managers form a(n) _____ group because they want to achieve their own goals.

Accepted Answer

A) interest 
B) informal 
C) friendship 
D) formal 
E) command 
A) interest 
B) informal 
C) friendship 
D) formal 
E) command

Group identity and healthy competition are consequences of group cohesiveness.

Members of small groups are better able to see the importance of their personal contributions for their group's success when compared to members of other small groups.

Differentiate groups from teams and also discuss how the use of groups and teams can help an organization gain a competitive advantage.

_____ can include members who are not actually employees of the organization.

Employees of self-managed work teams sometimes have individual jobs.

Which of the following statements is true about group cohesiveness?

The higher the cohesiveness of a group, the higher the _____ in the group.

When developing groups, it is highly unlikely that the members of a group will come to common understandings immediately.There will almost always be disagreements and a conflict of ideas.This stage of group development is called

_____ is the set of behaviors and tasks that a member of a group is expected to perform because of his or her position in the group.

Differentiate between the two types of informal groups.Provide an example of each.

A group will perform poorly due to its failure to change its dysfunctional norms when the members of the group have

_____ is when groups experience conflict within the group.

Which of the following factors increase(s) group cohesiveness?

Which of the following is true about the members of a large group when compared to those of a small group?

Which of the following statements is true about social loafing?

With an example, discuss the advantages of cross-functional teams in improving responsiveness to customers for an organization.

During which stage of group development does group camaraderie begin to emerge?

List the determinants of group cohesiveness and explain the role of a manager in maintaining an optimum level of group cohesiveness for each factor.

During which stage of group development do close ties between group members develop?

Sometimes managers form a(n) _____ group because they want to achieve their own goals.

Managers and Managing

The Evolution of Management

Values, Attitudes, Emotions, and Culture: The Manager As a Person

Ethics and Social Responsibility

Managing Diverse Employees in a Multicultural Environment

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

The Manager As a Planner and a Strategist

Value Chain Management: Functional Strategies for Competitive Advantage

Managing Organizational Structure and Culture

Organizational Control and Change

Human Resource Management

Motivation Performance

Leadership

Promoting Effective Communication

Managing Conflict, Politics, and Negotiation

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Exam 15: Effective Groups and Teams

Group identity and healthy competition are consequences of group cohesiveness.

Members of small groups are better able to see the importance of their personal contributions for their group's success when compared to members of other small groups.

Differentiate groups from teams and also discuss how the use of groups and teams can help an organization gain a competitive advantage.

_____ can include members who are not actually employees of the organization.

Employees of self-managed work teams sometimes have individual jobs.

Which of the following statements is true about group cohesiveness?

The higher the cohesiveness of a group, the higher the _____ in the group.

When developing groups, it is highly unlikely that the members of a group will come to common understandings immediately.There will almost always be disagreements and a conflict of ideas.This stage of group development is called

_____ is the set of behaviors and tasks that a member of a group is expected to perform because of his or her position in the group.

Differentiate between the two types of informal groups.Provide an example of each.

A group will perform poorly due to its failure to change its dysfunctional norms when the members of the group have

_____ is when groups experience conflict within the group.

Which of the following factors increase(s) group cohesiveness?

Which of the following is true about the members of a large group when compared to those of a small group?

Which of the following statements is true about social loafing?

With an example, discuss the advantages of cross-functional teams in improving responsiveness to customers for an organization.

During which stage of group development does group camaraderie begin to emerge?

List the determinants of group cohesiveness and explain the role of a manager in maintaining an optimum level of group cohesiveness for each factor.

During which stage of group development do close ties between group members develop?

Sometimes managers form a(n) _____ group because they want to achieve their own goals.

Managers and Managing

The Evolution of Management

Values, Attitudes, Emotions, and Culture: The Manager As a Person

Ethics and Social Responsibility

Managing Diverse Employees in a Multicultural Environment

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

The Manager As a Planner and a Strategist

Value Chain Management: Functional Strategies for Competitive Advantage

Managing Organizational Structure and Culture

Organizational Control and Change

Human Resource Management

Motivation Performance

Leadership

Promoting Effective Communication

Managing Conflict, Politics, and Negotiation

Used Advanced Information Technology to Increase Performance

Filters