Question 1

How do the theories of Maslow and Alderfer differ?

Accepted Answer

A) Unlike Alderfer, Maslow believed that self-actualization forms the base of the needs-hierarchy. 
B) Unlike Maslow, Alderfer believed that a person can be motivated by needs from multiple levels at a time. 
C) Unlike Maslow, Alderfer believed that as lower-level needs become satisfied, people seek to satisfy higher-level needs. 
D) Unlike Alderfer, Maslow believed that when people experience need frustration, they focus upon satisfying higher-level needs. 
E) Unlike Maslow, Alderfer believed that physiological needs form the pinnacle of the needs-hierarchy. 
A) Unlike Alderfer, Maslow believed that self-actualization forms the base of the needs-hierarchy. 
B) Unlike Maslow, Alderfer believed that a person can be motivated by needs from multiple levels at a time. 
C) Unlike Maslow, Alderfer believed that as lower-level needs become satisfied, people seek to satisfy higher-level needs. 
D) Unlike Alderfer, Maslow believed that when people experience need frustration, they focus upon satisfying higher-level needs. 
E) Unlike Maslow, Alderfer believed that physiological needs form the pinnacle of the needs-hierarchy.

Question 2

According to the expectancy theory, in what way can a manager boost the expectancy levels and motivation of employees?

Accepted Answer

A) by setting them tasks for which they are overqualified 
B) by expressing confidence in their competence and capability 
C) by not putting them through intensive, routine training programs 
D) by lowering their levels of autonomy and responsibility as they gain experience 
E) by giving them advice frequently and monitoring their performance constantly 
A) by setting them tasks for which they are overqualified 
B) by expressing confidence in their competence and capability 
C) by not putting them through intensive, routine training programs 
D) by lowering their levels of autonomy and responsibility as they gain experience 
E) by giving them advice frequently and monitoring their performance constantly

Question 3

According to Herzberg's motivator-hygiene theory, which of the following outcomes helps to satisfy motivator needs?

Accepted Answer

A) job security 
B) good relationships with coworkers 
C) good pay 
D) a sense of accomplishment 
E) effective supervision 
A) job security 
B) good relationships with coworkers 
C) good pay 
D) a sense of accomplishment 
E) effective supervision

Question 4

Paula has been working in a bakery for several months.Although she meets all the requirements, Paula's manager thinks she can improve the quality of the products she makes.What positive reinforcers can Paula's manager use to motivate Paula?

Accepted Answer

Positive reinforcers include a

Question 5

_____ reinforcement gives people outcomes they desire when they perform organizationally functional behaviors.

Accepted Answer

A) Negative 
B) Extrinsic 
C) Positive 
D) Intrinsic 
E) Absolute 
A) Negative 
B) Extrinsic 
C) Positive 
D) Intrinsic 
E) Absolute

Question 6

A manager provides outcomes to his subordinates for good performance in the form of rewards that they value.According to the expectancy theory, the manager is working on

Accepted Answer

A) valence. 
B) instrumentality. 
C) determinism. 
D) self-actualization. 
E) positivism. 
A) valence. 
B) instrumentality. 
C) determinism. 
D) self-actualization. 
E) positivism.

Question 7

Which of the following theories proposes that motivation results not only from direct experience of rewards and punishments but also from a person's thoughts and beliefs?

Accepted Answer

A) goal-setting theory 
B) ERG theory 
C) equity theory 
D) operant conditioning theory 
E) social learning theory 
A) goal-setting theory 
B) ERG theory 
C) equity theory 
D) operant conditioning theory 
E) social learning theory

Question 8

The _____ plan motivates employees to propose and implement cost-cutting strategies because a percentage of the cost savings achieved during the specified time is distributed to the employees.

Accepted Answer

A) commission 
B) equity 
C) piece-rate 
D) stock option 
E) Scanlon 
A) commission 
B) equity 
C) piece-rate 
D) stock option 
E) Scanlon

Question 9

Which of the following is true about Alderfer's ERG theory?

Accepted Answer

A) It states that when people experience need frustration, they focus upon a lower-level need. 
B) It states that a person can be motivated by only one need from any given level at a time. 
C) It states that needs which have already been satisfied are the strongest motivators. 
D) It states that the need for self-actualization is more important than the need for affiliation. 
E) It states that the need for personal growth is the lowest-level need. 
A) It states that when people experience need frustration, they focus upon a lower-level need. 
B) It states that a person can be motivated by only one need from any given level at a time. 
C) It states that needs which have already been satisfied are the strongest motivators. 
D) It states that the need for self-actualization is more important than the need for affiliation. 
E) It states that the need for personal growth is the lowest-level need.

Question 10

According to the expectancy theory, _____ is a person's perception that because of their high performance they will receive outcomes.

Accepted Answer

A) instrumentality 
B) determinism 
C) positivism 
D) valence 
E) ethnocentrism 
A) instrumentality 
B) determinism 
C) positivism 
D) valence 
E) ethnocentrism

Question 11

What are the different types of needs according to Maslow?

Accepted Answer

Psychologist Abraham Maslow proposed tha

Question 12

_____ is central to management because it explains what drives or will drive people to achieve organizational goals.

Accepted Answer

A) Determinism 
B) Motivation 
C) Ethnocentrism 
D) Structuralism 
E) Positivism 
A) Determinism 
B) Motivation 
C) Ethnocentrism 
D) Structuralism 
E) Positivism

Question 13

By giving his/her employees the opportunity to use their skills and abilities to the fullest extent possible, according to Maslow's hierarchy of needs, a manager satisfies their ______ needs.

Accepted Answer

A) physiological 
B) safety 
C) self-actualization 
D) operational 
E) terminal 
A) physiological 
B) safety 
C) self-actualization 
D) operational 
E) terminal

Question 14

Hernandez Bros struggled to make profits for the first few years, but for the first time, the company had a very profitable year.The CEO wants to reward the employees by either increasing salaries or giving the employees a bonus.Do you think the CEO should raise the salaries or give the employees bonuses? Explain why.

Accepted Answer

Managers can distribute merit pay to peo

Question 15

According to the operant conditioning theory, managers can motivate organization members to perform in ways that help an organization achieve its goals by linking the performance of specific behaviors to the attainment of specific outcomes.

Accepted Answer

A) True 
 B)False

Question 16

Which of the following is true about prosocially motivated behavior?

Accepted Answer

A) It is performed to avoid censure or punishment. 
B) It is performed for social recognition and respect. 
C) The source of motivation lies with the desire to conform to the norms of society. 
D) The source of motivation lies with the fear of punishment. 
E) It seeks to improve the well-being of other people. 
A) It is performed to avoid censure or punishment. 
B) It is performed for social recognition and respect. 
C) The source of motivation lies with the desire to conform to the norms of society. 
D) The source of motivation lies with the fear of punishment. 
E) It seeks to improve the well-being of other people.

Question 17

Which of the following managers displays prosocially motivated behavior?

Accepted Answer

A) Dylan, who works hard because of the incentives he receives each quarter 
B) Jessie, who works hard because she knows that by doing so, she will be promoted 
C) Luca, who works hard because of the recognition his achievements bring him 
D) Dacy, who works hard because she knows that if she doesn't do so, she will be fired 
E) Brett, who works hard because he knows that what he does improves the welfare of many people 
A) Dylan, who works hard because of the incentives he receives each quarter 
B) Jessie, who works hard because she knows that by doing so, she will be promoted 
C) Luca, who works hard because of the recognition his achievements bring him 
D) Dacy, who works hard because she knows that if she doesn't do so, she will be fired 
E) Brett, who works hard because he knows that what he does improves the welfare of many people

Question 18

According to Herzberg, satisfying hygiene needs is a more efficient way to ensure high levels of job satisfaction than satisfying motivator needs.

Accepted Answer

A) True 
 B)False

Question 19

According to McClelland, the need for _____ is the extent to which an individual desires to control or influence others.

Accepted Answer

A) power 
B) affiliation 
C) belongingness 
D) self-awareness 
E) equity 
A) power 
B) affiliation 
C) belongingness 
D) self-awareness 
E) equity

Question 20

A manager at an insurance company wants to stimulate high motivation and performance among his sales representatives.Based on the goal-setting theory, the manager should set goals that are

Accepted Answer

A) easy. 
B) difficult. 
C) moderate. 
D) simple. 
E) nonspecific. 
A) easy. 
B) difficult. 
C) moderate. 
D) simple. 
E) nonspecific.

How do the theories of Maslow and Alderfer differ?

According to the expectancy theory, in what way can a manager boost the expectancy levels and motivation of employees?

According to Herzberg's motivator-hygiene theory, which of the following outcomes helps to satisfy motivator needs?

Paula has been working in a bakery for several months.Although she meets all the requirements, Paula's manager thinks she can improve the quality of the products she makes.What positive reinforcers can Paula's manager use to motivate Paula?

_____ reinforcement gives people outcomes they desire when they perform organizationally functional behaviors.

A manager provides outcomes to his subordinates for good performance in the form of rewards that they value.According to the expectancy theory, the manager is working on

Which of the following theories proposes that motivation results not only from direct experience of rewards and punishments but also from a person's thoughts and beliefs?

The _____ plan motivates employees to propose and implement cost-cutting strategies because a percentage of the cost savings achieved during the specified time is distributed to the employees.

Which of the following is true about Alderfer's ERG theory?

According to the expectancy theory, _____ is a person's perception that because of their high performance they will receive outcomes.

What are the different types of needs according to Maslow?

_____ is central to management because it explains what drives or will drive people to achieve organizational goals.

By giving his/her employees the opportunity to use their skills and abilities to the fullest extent possible, according to Maslow's hierarchy of needs, a manager satisfies their ______ needs.

According to the operant conditioning theory, managers can motivate organization members to perform in ways that help an organization achieve its goals by linking the performance of specific behaviors to the attainment of specific outcomes.

Which of the following is true about prosocially motivated behavior?

Which of the following managers displays prosocially motivated behavior?

According to Herzberg, satisfying hygiene needs is a more efficient way to ensure high levels of job satisfaction than satisfying motivator needs.

According to McClelland, the need for _____ is the extent to which an individual desires to control or influence others.

A manager at an insurance company wants to stimulate high motivation and performance among his sales representatives.Based on the goal-setting theory, the manager should set goals that are

Managers and Managing

The Evolution of Management

Values, Attitudes, Emotions, and Culture: The Manager As a Person

Ethics and Social Responsibility

Managing Diverse Employees in a Multicultural Environment

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

The Manager As a Planner and a Strategist

Value Chain Management: Functional Strategies for Competitive Advantage

Managing Organizational Structure and Culture

Organizational Control and Change

Human Resource Management

Leadership

Effective Groups and Teams

Promoting Effective Communication

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Exam 13: Motivation Performance

How do the theories of Maslow and Alderfer differ?

According to the expectancy theory, in what way can a manager boost the expectancy levels and motivation of employees?

According to Herzberg's motivator-hygiene theory, which of the following outcomes helps to satisfy motivator needs?

Paula has been working in a bakery for several months.Although she meets all the requirements, Paula's manager thinks she can improve the quality of the products she makes.What positive reinforcers can Paula's manager use to motivate Paula?

_____ reinforcement gives people outcomes they desire when they perform organizationally functional behaviors.

A manager provides outcomes to his subordinates for good performance in the form of rewards that they value.According to the expectancy theory, the manager is working on

Which of the following theories proposes that motivation results not only from direct experience of rewards and punishments but also from a person's thoughts and beliefs?

The _____ plan motivates employees to propose and implement cost-cutting strategies because a percentage of the cost savings achieved during the specified time is distributed to the employees.

Which of the following is true about Alderfer's ERG theory?

According to the expectancy theory, _____ is a person's perception that because of their high performance they will receive outcomes.

What are the different types of needs according to Maslow?

_____ is central to management because it explains what drives or will drive people to achieve organizational goals.

By giving his/her employees the opportunity to use their skills and abilities to the fullest extent possible, according to Maslow's hierarchy of needs, a manager satisfies their ______ needs.

According to the operant conditioning theory, managers can motivate organization members to perform in ways that help an organization achieve its goals by linking the performance of specific behaviors to the attainment of specific outcomes.

Which of the following is true about prosocially motivated behavior?

Which of the following managers displays prosocially motivated behavior?

According to Herzberg, satisfying hygiene needs is a more efficient way to ensure high levels of job satisfaction than satisfying motivator needs.

According to McClelland, the need for _____ is the extent to which an individual desires to control or influence others.

A manager at an insurance company wants to stimulate high motivation and performance among his sales representatives.Based on the goal-setting theory, the manager should set goals that are

Managers and Managing

The Evolution of Management

Values, Attitudes, Emotions, and Culture: The Manager As a Person

Ethics and Social Responsibility

Managing Diverse Employees in a Multicultural Environment

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

The Manager As a Planner and a Strategist

Value Chain Management: Functional Strategies for Competitive Advantage

Managing Organizational Structure and Culture

Organizational Control and Change

Human Resource Management

Leadership

Effective Groups and Teams

Promoting Effective Communication

Managing Conflict, Politics, and Negotiation

Used Advanced Information Technology to Increase Performance

Filters