Exam 17: Managing Conflict, Politics, and Negotiation

Maya is a manager at a manufacturing company.She is responsible for activities that are directly connected to the organizational goals and sources of competitive advantage.Which of the following political strategies will help her increase and maintain her power?

Both the marketing division and the corporate communications department of Value Homes, a real estate company, claim responsibility for developing corporate marketing strategies.Which of the following could be a potential source of conflict between the two divisions?

Managers should strive to eliminate all kinds of conflicts within the organization.

Two parties in conflict focusing on each other's shortcomings rather than solving the source of the conflict is an example of focusing on

Managers at Delaware Appliances feel that an advertisement of one of their major competitors is false and tarnishes the reputation of Delaware Appliances.This can lead to a(n) _____ conflict.

Organizational politics are the activities that managers engage in to increase their power and use power effectively to achieve their goals.

Explain how various political strategies enable managers to increase and maintain their power.

Avoidance is ineffective as a conflict resolution strategy because

What is integrative bargaining? Why should managers prefer integrative bargaining over distributive negotiation?

David and Jose have been business partners for eight years.While David wants to acquire one of their major competitors, Jose is keen on expanding operations to other states.After a few rounds of discussions, they decide on buying out two smaller firms in different states.David is happy with this decision because the acquisitions significantly enhance the prospect of acquiring major firms in the future, and Jose's interest in expanding operations to other states is also met.Which of the following conflict resolution strategies does this situation represent?

Define organizational conflict.How can conflict benefit the organization?

Explain why parties agree to superordinate goals, even when they disagree on several issues.

Collaboration is when parties in conflict find a solution without making concessions, but in a way that leaves them both better off.

In _____, the parties perceive that they might be able to increase the resource pie by trying to come up with a creative solution to the conflict.

Competition is ineffective as a conflict resolution strategy because

Compromise is possible when each party involved in the conflict is willing to make concessions until a reasonable resolution of the conflict is reached.

Which of the following is true about organizational politics?

What are status inconsistencies? Provide an example.

Accommodation is ineffective as a conflict resolution strategy because

________ is a political strategy for managers to exercise power unobtrusively.