Exam 17: Managing Conflict, Politics, and Negotiation

Joel's subordinates don't realize that he is using his power to influence them.They support Joel because they believe the decisions he makes are appropriate.Joel is politically skilled and exercises his power

(Multiple Choice)

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Question 41

Kathleen, the director of Hebron International School, conducts meetings in a way that she strongly influences the alternatives considered for making important decisions.Which of the following political strategies does Kathleen use?

(Multiple Choice)

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Question 42

Define functional conflict resolution.Describe the two strategies organizations can use to accomplish functional conflict resolution.

(Essay)

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Question 43

Kevin, the production manager at Hexavex Systems, prefers long production runs of thousands of units in order to drive the cost per unit down.However, Andrea, the marketing manager, prefers shorter production runs of a few hundred units in order to deliver the product more quickly to a key customer.Which of the following is the source of conflict between the two managers?

(Multiple Choice)

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Question 44

Differentiate between the four types of organizational conflict and provide an example for each.

(Essay)

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Question 45

If the source of a conflict is overlapping authority, a manager should

(Multiple Choice)

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Question 46

Lack of conflict in an organization signals that managers strive for agreement rather than effective decision making.

(True/False)

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Question 47

Lou and John work in the same department.They have different opinions about how to budget organization resources, so they often experience _____ conflict.

(Multiple Choice)

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Question 48

Ty is a marketing manager at JP Inc.He develops mutually beneficial relationships with other managers in order to accomplish the goals of the organization.Which type of political strategies is Ty using to increase his power and gain support?

(Multiple Choice)

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Question 49

Which of the following is true about organizational politics?

(Multiple Choice)

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Question 50

Under which of the following circumstances does accommodation take place between parties involved in a conflict?

(Multiple Choice)

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Question 51

Which of the following is true about emphasizing superordinate goals?

(Multiple Choice)

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Question 52

Even though they have a negative connotation for many people, organizational politics are often a positive force.

(True/False)

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Question 53

When _____ takes place, one party to the conflict simply gives in to the demands of the other party.

(Multiple Choice)

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Question 54

Collaboration involves engaging in a give-and-take exchange and making concessions until a reasonable resolution of the conflict is reached.

(True/False)

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Question 55

List the four conflict management strategies focused on individuals that managers can use to reduce conflict within organizations.Provide a specific business example of how each of these strategies could be used by a manager.

(Essay)

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Question 56

When an organization has a dysfunctionally high level of conflict, managers are likely to emphasize doing what will lead to a competitive advantage for their organization.

(True/False)

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Question 57

Superordinate goals are goals that all parties involved in a conflict agree to support.

(True/False)

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Question 58

Focusing on what is fair is consistent with the principle of _____, which emphasizes the fair distribution of outcomes based on the meaningful contributions that people make to organizations.

(Multiple Choice)

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Question 59

Which of the following is an ineffective conflict-handling approach?

(Multiple Choice)

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Question 60

Showing 41 - 60 of 100

Joel's subordinates don't realize that he is using his power to influence them.They support Joel because they believe the decisions he makes are appropriate.Joel is politically skilled and exercises his power

Kathleen, the director of Hebron International School, conducts meetings in a way that she strongly influences the alternatives considered for making important decisions.Which of the following political strategies does Kathleen use?

Define functional conflict resolution.Describe the two strategies organizations can use to accomplish functional conflict resolution.

Differentiate between the four types of organizational conflict and provide an example for each.

If the source of a conflict is overlapping authority, a manager should

Lack of conflict in an organization signals that managers strive for agreement rather than effective decision making.

Lou and John work in the same department.They have different opinions about how to budget organization resources, so they often experience _____ conflict.

Ty is a marketing manager at JP Inc.He develops mutually beneficial relationships with other managers in order to accomplish the goals of the organization.Which type of political strategies is Ty using to increase his power and gain support?

Which of the following is true about organizational politics?

Under which of the following circumstances does accommodation take place between parties involved in a conflict?

Which of the following is true about emphasizing superordinate goals?

Even though they have a negative connotation for many people, organizational politics are often a positive force.

When _____ takes place, one party to the conflict simply gives in to the demands of the other party.

Collaboration involves engaging in a give-and-take exchange and making concessions until a reasonable resolution of the conflict is reached.

List the four conflict management strategies focused on individuals that managers can use to reduce conflict within organizations.Provide a specific business example of how each of these strategies could be used by a manager.

When an organization has a dysfunctionally high level of conflict, managers are likely to emphasize doing what will lead to a competitive advantage for their organization.

Superordinate goals are goals that all parties involved in a conflict agree to support.

Focusing on what is fair is consistent with the principle of _____, which emphasizes the fair distribution of outcomes based on the meaningful contributions that people make to organizations.

Which of the following is an ineffective conflict-handling approach?

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