Exam 12: Maintaining Positive Employee Relations

The CEO of Southwest Airlines can sometimes be seen helping out at a gate,handling luggage,and assisting cabin attendants while in flight.This is an example of ________ to create and sustain the company's culture.

(Multiple Choice)

4.9/5

(70)

Question 61

According to the ethics research presented in the text,"bad apples" are best described as ________.

(Multiple Choice)

4.9/5

(87)

Question 62

Which of the following is NOT one of the three pillars of fair discipline?

(Multiple Choice)

4.8/5

(61)

Question 63

Why is employee involvement an effective employee relations strategy?

(Multiple Choice)

4.8/5

(74)

Question 64

Fair performance appraisals are most likely characterized by ________.

(Multiple Choice)

4.9/5

(73)

Question 65

Which of the following is LEAST likely to convey signals to employees regarding ethical behavior?

(Multiple Choice)

5.0/5

(78)

Question 66

The president of University National Bank has his office on the main floor of the bank just off the lobby,and his door is always open unless he is in a private meeting.This represents a physical manifestation of the company's culture.

(True/False)

4.8/5

(74)

Question 67

If an employee conducts a personal phone call at work,the employer can legally eavesdrop and monitor the phone call.

(True/False)

4.9/5

(83)

Question 68

Health-Tech Materials is a firm that manufactures medical equipment purchased by hospitals and clinics.The firm employs over 2,500 workers in its two manufacturing facilities located in Texas and Arizona.Recently,Health-Tech dismissed a number of employees for ethics violations ranging from improper Internet usage to stealing company funds.In addition,the firm has been sued by two former employees for wrongful discharge.As a result,Health-Tech's top executives are evaluating the firm's hiring process,ethics training system,reward system,and disciplinary system to determine how to promote ethics and fair treatment. Which of the following undermines the argument that Health-Tech should shift from a traditional discipline system to a nonpunitive discipline system?

(Multiple Choice)

4.8/5

(77)

Question 69

Health-Tech Materials is a firm that manufactures medical equipment purchased by hospitals and clinics.The firm employs over 2,500 workers in its two manufacturing facilities located in Texas and Arizona.Recently,Health-Tech dismissed a number of employees for ethics violations ranging from improper Internet usage to stealing company funds.In addition,the firm has been sued by two former employees for wrongful discharge.As a result,Health-Tech's top executives are evaluating the firm's hiring process,ethics training system,reward system,and disciplinary system to determine how to promote ethics and fair treatment. Which of the following,if TRUE,best supports the argument that Health-Tech should utilize online ethics program software?

(Multiple Choice)

4.9/5

(78)

Question 70

The purpose of discipline is to encourage employees to behave sensibly at work.

(True/False)

5.0/5

(80)

Question 71

A firm's ethics code outlines its mission,vision,appraisal system,and hiring policies.

(True/False)

5.0/5

(71)

Question 72

The severity of the penalty should depend on the offense and the number of times it has occurred.

(True/False)

4.7/5

(89)

Question 73

Which of the following is a TRUE statement regarding ethical behavior in the workplace?

(Multiple Choice)

4.8/5

(85)

Question 74

Morality is best defined as the ________.

(Multiple Choice)

5.0/5

(80)

Question 75

The Evil Woman Thesis asserts that when a woman does not act the way men and other women think she should,they will tend to treat her more harshly than they might if the alleged misdeed was done by a man.

(True/False)

5.0/5

(80)

Question 76

All of the following have been linked to employees' perceiving their employers as fair EXCEPT ________.

(Multiple Choice)

4.7/5

(82)

Question 77

When a company rewards employees who behave ethically using the firm's incentive plan and appraisal system,they are ________ to encourage ethical behavior.

(Multiple Choice)

4.8/5

(70)

Question 78

Health-Tech Materials is a firm that manufactures medical equipment purchased by hospitals and clinics.The firm employs over 2,500 workers in its two manufacturing facilities located in Texas and Arizona.Recently,Health-Tech dismissed a number of employees for ethics violations ranging from improper Internet usage to stealing company funds.In addition,the firm has been sued by two former employees for wrongful discharge.As a result,Health-Tech's top executives are evaluating the firm's hiring process,ethics training system,reward system,and disciplinary system to determine how to promote ethics and fair treatment. Which of the following best supports the argument that Health-Tech should distribute an opinion survey to employees?

(Multiple Choice)

4.9/5

(79)

Question 79

Distributive justice refers to the manner in which managers conduct their interpersonal dealings with employees.

(True/False)

4.8/5

(69)

Question 80

Showing 61 - 80 of 105

The CEO of Southwest Airlines can sometimes be seen helping out at a gate,handling luggage,and assisting cabin attendants while in flight.This is an example of ________ to create and sustain the company's culture.

According to the ethics research presented in the text,"bad apples" are best described as ________.

Which of the following is NOT one of the three pillars of fair discipline?

Why is employee involvement an effective employee relations strategy?

Fair performance appraisals are most likely characterized by ________.

Which of the following is LEAST likely to convey signals to employees regarding ethical behavior?

The president of University National Bank has his office on the main floor of the bank just off the lobby,and his door is always open unless he is in a private meeting.This represents a physical manifestation of the company's culture.

If an employee conducts a personal phone call at work,the employer can legally eavesdrop and monitor the phone call.

The purpose of discipline is to encourage employees to behave sensibly at work.

A firm's ethics code outlines its mission,vision,appraisal system,and hiring policies.

The severity of the penalty should depend on the offense and the number of times it has occurred.

Which of the following is a TRUE statement regarding ethical behavior in the workplace?

Morality is best defined as the ________.

The Evil Woman Thesis asserts that when a woman does not act the way men and other women think she should,they will tend to treat her more harshly than they might if the alleged misdeed was done by a man.

All of the following have been linked to employees' perceiving their employers as fair EXCEPT ________.

When a company rewards employees who behave ethically using the firm's incentive plan and appraisal system,they are ________ to encourage ethical behavior.

Distributive justice refers to the manner in which managers conduct their interpersonal dealings with employees.

Managing Human Resources Today

Managing Equal Opportunity and Diversity

Human Resource Strategy and Analysis

Job Analysis and Talent Management

Personnel Planning and Recruiting

Selecting Employees

Training and Developing Employees

Performance and Talent Management

Managing Careers

Developing Compensation Plans

Pay for Performance and Employee Benefits

Labor Relations and Collective Bargaining

Improving Occupational Safety, Health, and Risk Management

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