Question 1

What are the factors leading to job stress? What advice would you give to a co-worker experiencing job stress?

Accepted Answer

Job stress can be caused by both external and personal factors.External factors include work schedule,work pace,job security,client interaction,and noise.Personal factors include things like personality and work-family conflict.The following suggestions may assist in reducing job stress.
•Build good working relationships with colleagues.
•Do not accept work overloads.
•Build an effective relationship with one's supervisor.
•Negotiate for realistic deadlines.
•Learn about upcoming events and get lead time to prepare.
•Find time each day to relax.
•Take a walk.
•Reduce unnecessary noise.
•Reduce the amount of trivia in one's job.
•Limit interruptions.
•Deal with distasteful problems as soon as possible.
•Make a constructive "worry" list with possible solutions for each problem.

Question 2

What types of unsafe conditions are the primary focus of OSHA standards? How does OSHA enforce its standards?

Accepted Answer

Unsafe conditions are a main cause of accidents.They include things like:
•Improperly guarded equipment
•Defective equipment
•Hazardous procedures in,on,or around machines or equipment
•Unsafe storage-congestion,overloading
•Improper illumination-glare,insufficient light
•Improper ventilation-insufficient air change,impure air source
The main aim of the OSHA standards is to address these mechanical and physical accident-causing conditions.OSHA enforces its standards through inspections and (if necessary)citations.The inspection is usually unannounced.OSHA may not conduct warrantless inspections without an employer's consent.However,it may inspect after acquiring an authorized search warrant or its equivalent.With a limited number of inspectors,OSHA recently has focused on "fair and effective enforcement," combined with outreach,education and compliance assistance,and various OSHA-employer cooperative programs.

Question 3

Which of the following is a TRUE statement regarding workplace smoking?

Accepted Answer

A)  The ADA protects the rights of workers to smoke at work. 
B)  Employers may dismiss workers because they smoke at home. 
C)  OSHA requires employers to establish designated smoking areas. 
D)  Workplace smoking rules are determined by local unions and federal laws. 
A)  The ADA protects the rights of workers to smoke at work. 
B)  Employers may dismiss workers because they smoke at home. 
C)  OSHA requires employers to establish designated smoking areas. 
D)  Workplace smoking rules are determined by local unions and federal laws. B

Question 4

Gwen works as a stockbroker,and she is experiencing the symptoms of job stress.All of the following would most likely help Gwen reduce her stress levels EXCEPT ________.

Accepted Answer

A)  making a list of problems and possible solutions 
B)  putting off dealing with distasteful problems 
C)  requesting realistic project deadlines 
D)  limiting interruptions 
A)  making a list of problems and possible solutions 
B)  putting off dealing with distasteful problems 
C)  requesting realistic project deadlines 
D)  limiting interruptions

Question 5

As an HR manager,you need to be aware of the symptoms of burnout among employees.Which of the following is most likely NOT a sign of employee burnout?

Accepted Answer

A)  exhaustion 
B)  absenteeism 
C)  entrapment 
D)  resentment 
A)  exhaustion 
B)  absenteeism 
C)  entrapment 
D)  resentment

Question 6

Studies have shown that safety posters increase safe behavior at work.

Accepted Answer

A) True 
 B)False

Question 7

All of the following are symptoms of employees in the advanced stages of alcoholism EXCEPT ________.

Accepted Answer

A)  drinking on the job 
B)  walking with an unsteady gait 
C)  delegating job responsibilities 
D)  performing the job incompetently 
A)  drinking on the job 
B)  walking with an unsteady gait 
C)  delegating job responsibilities 
D)  performing the job incompetently

Question 8

When managers identify a trait associated with workplace accidents and then use this trait as part of the selection process for new hires,they are using ________ to reduce unsafe acts.

Accepted Answer

A)  job rotation 
B)  screening 
C)  training 
D)  incentives 
A)  job rotation 
B)  screening 
C)  training 
D)  incentives

Question 9

Co-workers are primarily the perpetrators of workplace violence.

Accepted Answer

A) True 
 B)False

Question 10

All of the following personality traits are associated with people who file vehicular insurance claims EXCEPT ________.

Accepted Answer

A)  clumsiness 
B)  entitlement 
C)  impatience 
D)  distractibility 
A)  clumsiness 
B)  entitlement 
C)  impatience 
D)  distractibility

Question 11

In a brief essay,discuss how employers can protect vulnerable workers,such as women and older men.

Accepted Answer

In designing safe and healthy environmen

Question 12

Which of the following terms refers to people who feel driven to always be on time and meet deadlines?

Accepted Answer

A)  lifelong learner 
B)  team player 
C)  workaholic 
D)  supervisor 
A)  lifelong learner 
B)  team player 
C)  workaholic 
D)  supervisor

Question 13

Which of the following is NOT a step a business can take to protect itself from terror attacks?

Accepted Answer

A)  check mail carefully 
B)  prepare evacuation plans 
C)  assemble a crisis management team 
D)  identify an on-site location for a staging area 
A)  check mail carefully 
B)  prepare evacuation plans 
C)  assemble a crisis management team 
D)  identify an on-site location for a staging area

Question 14

________ is defined as the total depletion of physical and mental resources caused by excessive striving to reach an unrealistic work-related goal.

Accepted Answer

A)  Depression 
B)  Job stress 
C)  Anxiety 
D)  Burnout 
A)  Depression 
B)  Job stress 
C)  Anxiety 
D)  Burnout

Question 15

William,a manager at a computer firm,noticed that one of the technicians in his group has been showing signs of persistent sadness,reduced appetite,and poor concentration.Such symptoms are most likely an indication that the technician is experiencing ________.

Accepted Answer

A)  occupational disease 
B)  depression 
C)  alcoholism 
D)  burnout 
A)  occupational disease 
B)  depression 
C)  alcoholism 
D)  burnout

Question 16

Which term refers to using good management to improve the security of a facility?

Accepted Answer

A)  natural security 
B)  mechanical security 
C)  architectural security 
D)  organizational security 
A)  natural security 
B)  mechanical security 
C)  architectural security 
D)  organizational security

Question 17

Which of the following will most likely increase as a result of employees experiencing significant job stress?

Accepted Answer

A)  performance 
B)  punctuality 
C)  work quality 
D)  health care costs 
A)  performance 
B)  punctuality 
C)  work quality 
D)  health care costs

Question 18

As a supervisor,which of the following is the LEAST recommended action to take during an OSHA inspection?

Accepted Answer

A)  establishing the focus and scope of the planned inspection 
B)  accompanying the inspector and taking detailed notes 
C)  referring the inspector to your OSHA coordinator 
D)  volunteering all hazard and safety information 
A)  establishing the focus and scope of the planned inspection 
B)  accompanying the inspector and taking detailed notes 
C)  referring the inspector to your OSHA coordinator 
D)  volunteering all hazard and safety information

Question 19

What term is used to describe any abnormal condition or disorder caused by exposure to environmental factors associated with employment?

Accepted Answer

A)  occupational injury 
B)  work-related disease 
C)  chronic illness 
D)  occupational illness 
A)  occupational injury 
B)  work-related disease 
C)  chronic illness 
D)  occupational illness

Question 20

Which of the following would be considered OSHA's highest priority for inspection?

Accepted Answer

A)  investigating the occurrence of a fatality 
B)  inspecting a site where there may be imminent danger 
C)  conducting random inspections and follow-up inspections 
D)  investigating employee complaints of alleged violations 
A)  investigating the occurrence of a fatality 
B)  inspecting a site where there may be imminent danger 
C)  conducting random inspections and follow-up inspections 
D)  investigating employee complaints of alleged violations

What are the factors leading to job stress? What advice would you give to a co-worker experiencing job stress?

What types of unsafe conditions are the primary focus of OSHA standards? How does OSHA enforce its standards?

Which of the following is a TRUE statement regarding workplace smoking?

Gwen works as a stockbroker,and she is experiencing the symptoms of job stress.All of the following would most likely help Gwen reduce her stress levels EXCEPT ________.

As an HR manager,you need to be aware of the symptoms of burnout among employees.Which of the following is most likely NOT a sign of employee burnout?

Studies have shown that safety posters increase safe behavior at work.

All of the following are symptoms of employees in the advanced stages of alcoholism EXCEPT ________.

When managers identify a trait associated with workplace accidents and then use this trait as part of the selection process for new hires,they are using ________ to reduce unsafe acts.

Co-workers are primarily the perpetrators of workplace violence.

All of the following personality traits are associated with people who file vehicular insurance claims EXCEPT ________.

In a brief essay,discuss how employers can protect vulnerable workers,such as women and older men.

Which of the following terms refers to people who feel driven to always be on time and meet deadlines?

Which of the following is NOT a step a business can take to protect itself from terror attacks?

________ is defined as the total depletion of physical and mental resources caused by excessive striving to reach an unrealistic work-related goal.

William,a manager at a computer firm,noticed that one of the technicians in his group has been showing signs of persistent sadness,reduced appetite,and poor concentration.Such symptoms are most likely an indication that the technician is experiencing ________.

Which term refers to using good management to improve the security of a facility?

Which of the following will most likely increase as a result of employees experiencing significant job stress?

As a supervisor,which of the following is the LEAST recommended action to take during an OSHA inspection?

What term is used to describe any abnormal condition or disorder caused by exposure to environmental factors associated with employment?

Which of the following would be considered OSHA's highest priority for inspection?

Managing Human Resources Today

Managing Equal Opportunity and Diversity

Human Resource Strategy and Analysis

Job Analysis and Talent Management

Personnel Planning and Recruiting

Selecting Employees

Training and Developing Employees

Performance and Talent Management

Managing Careers

Developing Compensation Plans

Pay for Performance and Employee Benefits

Maintaining Positive Employee Relations

Labor Relations and Collective Bargaining

Filters

Exam 14: Improving Occupational Safety, Health, and Risk Management

What are the factors leading to job stress? What advice would you give to a co-worker experiencing job stress?

What types of unsafe conditions are the primary focus of OSHA standards? How does OSHA enforce its standards?

Which of the following is a TRUE statement regarding workplace smoking?

Gwen works as a stockbroker,and she is experiencing the symptoms of job stress.All of the following would most likely help Gwen reduce her stress levels EXCEPT ________.

As an HR manager,you need to be aware of the symptoms of burnout among employees.Which of the following is most likely NOT a sign of employee burnout?

Studies have shown that safety posters increase safe behavior at work.

All of the following are symptoms of employees in the advanced stages of alcoholism EXCEPT ________.

When managers identify a trait associated with workplace accidents and then use this trait as part of the selection process for new hires,they are using ________ to reduce unsafe acts.

Co-workers are primarily the perpetrators of workplace violence.

All of the following personality traits are associated with people who file vehicular insurance claims EXCEPT ________.

In a brief essay,discuss how employers can protect vulnerable workers,such as women and older men.

Which of the following terms refers to people who feel driven to always be on time and meet deadlines?

Which of the following is NOT a step a business can take to protect itself from terror attacks?

________ is defined as the total depletion of physical and mental resources caused by excessive striving to reach an unrealistic work-related goal.

William,a manager at a computer firm,noticed that one of the technicians in his group has been showing signs of persistent sadness,reduced appetite,and poor concentration.Such symptoms are most likely an indication that the technician is experiencing ________.

Which term refers to using good management to improve the security of a facility?

Which of the following will most likely increase as a result of employees experiencing significant job stress?

As a supervisor,which of the following is the LEAST recommended action to take during an OSHA inspection?

What term is used to describe any abnormal condition or disorder caused by exposure to environmental factors associated with employment?

Which of the following would be considered OSHA's highest priority for inspection?

Managing Human Resources Today

Managing Equal Opportunity and Diversity

Human Resource Strategy and Analysis

Job Analysis and Talent Management

Personnel Planning and Recruiting

Selecting Employees

Training and Developing Employees

Performance and Talent Management

Managing Careers

Developing Compensation Plans

Pay for Performance and Employee Benefits

Maintaining Positive Employee Relations

Labor Relations and Collective Bargaining

Filters