Exam 12: Maintaining Positive Employee Relations
Which of the following is a formal,semi-permanent work group that identifies and researches work processes and develops solutions to work-related problems?
C
How do both firms and individuals benefit from fair treatment in the workplace? When employee discipline is necessary,how can firms ensure that the disciplinary process is fair?
In addition to treating others as you would like to be treated,there are other reasons that managers should treat employees fairly.Arbitrators and the courts will consider the fairness of the employer's disciplinary procedures when reviewing disciplinary decisions.Fairness also relates to a wide range of positive employee outcomes.These include enhanced employee commitment and enhanced satisfaction with the organization,job,and leader,and more "organizational citizenship behaviors." Job applicants who felt treated unfairly expressed more desire to appeal the outcome.Those who view the firm's testing programs as fair react more favorably to the selection procedure,and view the company and the job as more attractive.The three pillars for ensuring that the disciplinary process is fair are establishing clear rules and regulations,a system of progressive penalties,and an appeals process.
All of the following are areas in which employees currently have legal rights EXCEPT ________.
C
According to the ethics research presented in the text,"bad barrels" are best described as ________.
Iris scanning is considered the most accurate method of verifying the identity of an employee.
According to research,which of the following has the greatest impact on work-related ethical decisions?
According to the ethics research presented in the text,"bad cases" are best described as ________.
Which term refers to singling out an individual for the purpose of harassment and mistreatment?
Which of the following leads to the majority of ethical compromises in the workplace?
Ombudsmen serve as neutral counselors outside the chain of command to whom employees can turn for advice about finding a new job after dismissal.
Which term refers to the shared perceptions that organizational members have about their organization and work environment?
The Sarbanes-Oxley Act requires publicly traded companies to declare whether they have a code of conduct,and it increases penalties for companies convicted of ethics violations if they have codes of conduct that were not properly enforced.
What is morality? How does an employee's morality relate to making ethical decisions in the workplace?
What can you do as an HR manager to ensure that you hire ethical employees?
According to employee surveys,fair treatment in the workplace is exemplified by managers who ________.
Few personnel practices are more unethical or will undermine trust more than ________.
Employees should assume that any e-mail sent or received at work is protected by privacy laws and cannot be monitored by employers.
What is the most likely reason for more firms providing ethics training to employees?
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