Exam 8: Performance and Talent Management

Stephanie manages the accounting department at an advertising agency.She needs to conduct performance appraisals for the eight employees in her department.Stephanie wants a performance appraisal tool that is highly accurate,ranks employees,and uses critical incidents to help explain ratings to appraisees.Which performance appraisal tool is best suited for Stephanie?

When subordinates provide feedback for supervisors,the comments should be anonymous because identifiable responses tend to result in a higher incidence of ________.

According to the text,Accenture employees who are identified as high-performing and mission-critical will most likely ________.

According to the text,Ball Corporation improved production by ________.

Which performance appraisal tool involves a supervisor maintaining a log of positive and negative examples of a subordinate's work-related behavior?

All of the following are ways to improve 360-degree appraisals EXCEPT by ________.

Which of the following is LEAST likely to protect employers against bias claims stemming from the use of the forced distribution method?

Describe the manager's role in performance management

Both graphic rating scales and MBO appraisals judge the performance of employees relative to each other based on objective criteria.

What is the forced distribution method? What potential problems are associated with the forced distribution method?

It is most important that supervisors who choose management by objectives as a performance appraisal tool use ________.

Crowd-sourcing recognition and appraisal software tools enable employers to gather comments from ________ for employee performance appraisals.

The best method for reducing the problems of leniency or strictness in performance appraisals is to ________.

SMART goals are best described as ________.

Research indicates that electronic performance monitoring improves productivity and lowers employee stress levels.

Which of the following is LEAST likely to occur during a performance appraisal?

Which of the following terms refers to setting specific measurable goals with each employee and then periodically reviewing the progress made?

At Dixon Consulting,employees are allowed to rate themselves for performance appraisals.Which of the following is the most likely result?

Which appraisal method combines the benefits of narratives,critical incidents,and quantified scales by assigning scale points with specific examples of good or poor performance?

What guidelines should supervisors follow to hold effective and legally defensible appraisals? How can rating committees improve the fairness of the appraisal process?