Exam 20: Managing the Value Chain, Information Technology and E-Business

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Distinguish between management information systems and operations information systems.

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A business that takes place by digital processes over a computer network rather than in a physical space is known as e-commerce.

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The ______________________ (two words)layout is one in which the product remains in one location,and tasks and equipment are brought to it.

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Business intelligence refers to the high-tech analysis of a company's data in order to make better strategic decisions.

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Finished goods,work in process and raw materials are three types of normal inventory.

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A _________________ (two words)is a facilities layout in which machines and tasks are arranged according to the sequence of steps in the production of a single product.

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Which of the following systems is classified as an operations information system?

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The field of management that specialises in the physical production of goods or services is known as:

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__________________________________ (three words)are interactive,computer-based information systems that rely on decision models and specialised databases to support decision makers.

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A system that uses advanced technologies,digitally controlled,to allow for adaptation to produce a range of products is known as a digital factory.

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The most economical level at which an inventory item should be reordered is called the ____________________(two words).

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Inventory includes which of the following?

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_________________ combines advanced technology with innovative management methods,using highly trained employees who take a painstaking approach to problem solving at every stage of the production process to cut waste and improve quality and productivity.

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The fixed-position layout is one in which the equipment remains in one location and the products are brought to it.

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List some the specific implications of information technology for managers.

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Which of the following is the most common form of MIS?

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In which of the following layouts is staffing flexibility enhanced?

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______________________(two words)is a process by which products are produced cost-effectively in high volume but are customised to meet individual needs.

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The characteristics of useful information fall into three broad categories of _________________________________(three words).

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Identify and discuss the six criteria by which an organisation can evaluate its information systems.

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