Exam 9: Managerial Decision Making

Programmed decisions are made in response to __________ organisational problems.

____________________ describes situations where all the information concerning a particular decision is fully available to the decision maker.

The conditions under which ambiguity occurs include:

Point-counterpoint refers to an escalation of commitment by decision makers to a decision that is increasingly shown to be the wrong option.

_______________________________________ (two words)is the process of forming alliances among managers.

____________________ (two words)decisions are made in response to a situation that is unique,poorly defined and has important consequences for the organisation.

The ____________________ style is often the style adopted by managers having a deep concern for others as individuals.

The term risk refers to any situation where a decision has no clear-cut goals.

____________________ means that the goals to be achieved or the problem to be solved is unclear,alternatives are difficult to define,and information about outcomes is unavailable.

List the major differences between programmed and non-programmed decisions.

____________________ refers to the media comprehension of the decision situation based on past experience,but without conscious thought.

By far the most difficult decision situation is uncertainty.

A phenomenon in which group members are so committed to the group that they are reluctant to express contrary opinions is referred to as:

List three advantages of participative decision making.

Uncertainty means that a decision has clear-cut goals,and that good information is available,but the future outcomes associated with each alternative are subject to chance.

Advantages of group decision making include:

Quick apprehension of a decision situation based on past experience but without conscious thought is referred to as satisficing.

When managers like to consider complex solutions based on as much data as they can gather,they are considered as having a __________ style.

All of the following would be questions relevant to the diagnosis process,except:

Which of these refers to the process of identifying problems and then resolving them?