Question 1

An effect of computer-mediated communication is that:

Accepted Answer

A) ​the verbal cues that help to decipher a message are absent. 
B) ​interpersonal skills tend to be less blunt. 
C) ​the likelihood to flame, or make rude comments, is increased. 
D) ​polyphasic activity is discouraged. 
A) ​the verbal cues that help to decipher a message are absent. 
B) ​interpersonal skills tend to be less blunt. 
C) ​the likelihood to flame, or make rude comments, is increased. 
D) ​polyphasic activity is discouraged.

Question 2

Passive-aggressive behavior ends up as:​

Accepted Answer

A) ​dominant defensiveness. 
B) ​nonassertive behavior. 
C) ​accommodative behavior. 
D) ​nondefensive communication. 
A) ​dominant defensiveness. 
B) ​nonassertive behavior. 
C) ​accommodative behavior. 
D) ​nondefensive communication.

Question 3

Which of the following media is considered high in information richness?

Accepted Answer

A) ​Formal written report 
B) ​Formal numeric report 
C) ​Telephone 
D) ​Flyer 
A) ​Formal written report 
B) ​Formal numeric report 
C) ​Telephone 
D) ​Flyer

Question 4

_____ is at the core of personal integrity and managerial success, as is evident in the lives of most successful executives.

Accepted Answer

A) ​Healthy communication 
B) ​Kinesics 
C) ​Proxemics 
D) ​Defensive communication 
A) ​Healthy communication 
B) ​Kinesics 
C) ​Proxemics 
D) ​Defensive communication

Question 5

E-mail, teleconferencing, and Wi-Fi are all classified as _____.​

Accepted Answer

A) ​proxemics 
B) ​intra-cognitive communication 
C) ​information communication technology 
D) ​kinesics 
A) ​proxemics 
B) ​intra-cognitive communication 
C) ​information communication technology 
D) ​kinesics

Question 6

Which of the following is an example of a passive-aggressive defensive tactic?​

Accepted Answer

A) ​Refusing a lunch invite because of a busy schedule 
B) ​Making a hostile joke about someone 
C) ​Cursing in a social environment 
D) ​Yelling at someone in front of other people 
A) ​Refusing a lunch invite because of a busy schedule 
B) ​Making a hostile joke about someone 
C) ​Cursing in a social environment 
D) ​Yelling at someone in front of other people

Question 7

Communicative disease refers to loneliness and social isolation resulting from the absence of heartfelt communication in relationships.

Accepted Answer

A) True 
 B)False

Question 8

The use of new communication technologies discourages polyphasic activity.

Accepted Answer

A) True 
 B)False

Question 9

Kinesics is the study of an individual's perception and use of space, including territorial space.

Accepted Answer

A) True 
 B)False

Question 10

Rita has a naturally loud voice.Even when she is happy, her colleagues mistake her to be angry or upset.In this scenario, Rita's colleagues evidently make assumptions about her based on _____ cues.​

Accepted Answer

A) ​proxemics 
B) ​kinesics 
C) ​paralanguage 
D) ​feedback 
A) ​proxemics 
B) ​kinesics 
C) ​paralanguage 
D) ​feedback

Question 11

Effective supervisors refrain from voicing their opinions in meetings.

Accepted Answer

A) True 
 B)False

Question 12

Molly, the store manager of a bakery, never fails to voice her opinions to her employees on various matters of the store.Expressive supervisors like Molly:

Accepted Answer

A) ​leave their employees wondering about their opinions. 
B) ​tend toward extroversion. 
C) ​do not support interpersonal communication. 
D) ​lack perceptual screens. 
A) ​leave their employees wondering about their opinions. 
B) ​tend toward extroversion. 
C) ​do not support interpersonal communication. 
D) ​lack perceptual screens.

Question 13

_____ are a form of written communication that establish guidelines for decision making and codes of conduct.

Accepted Answer

A) ​Memorandums 
B) ​Electronic mails 
C) ​Policy manuals 
D) ​Letters 
A) ​Memorandums 
B) ​Electronic mails 
C) ​Policy manuals 
D) ​Letters

Question 14

Polyphasic activity is:​

Accepted Answer

A) ​the study of space in nonverbal communication. 
B) ​the study of seating arrangements. 
C) ​conducting face-to-face conversations with at least two people. 
D) ​doing more than one thing at a time, or multitasking. 
A) ​the study of space in nonverbal communication. 
B) ​the study of seating arrangements. 
C) ​conducting face-to-face conversations with at least two people. 
D) ​doing more than one thing at a time, or multitasking.

Question 15

Proxemics consists of variations in speech, such as pitch, loudness, tempo, tone, duration, laughing, and crying.​

Accepted Answer

A) True 
 B)False

Question 16

Communicative disease is not a physiological disease and, hence, has no adverse effects on the heart.

Accepted Answer

A) True 
 B)False

Question 17

Which of the following statements is true of using eye contact in reflective listening?

Accepted Answer

A) ​Too much direct eye contact can have an intimidating effect. 
B) ​Rules of appropriate eye contact are the same in all cultures. 
C) ​In India, direct eye contact initiated by women and children is encouraged. 
D) ​Even a periodic aversion of eyes can be a barrier to effective communication. 
A) ​Too much direct eye contact can have an intimidating effect. 
B) ​Rules of appropriate eye contact are the same in all cultures. 
C) ​In India, direct eye contact initiated by women and children is encouraged. 
D) ​Even a periodic aversion of eyes can be a barrier to effective communication.

Question 18

Seating arrangements and dynamics can be examined in a _____ study.​

Accepted Answer

A) ​paralanguage 
B) ​proxemics 
C) ​kinesics 
D) ​language 
A) ​paralanguage 
B) ​proxemics 
C) ​kinesics 
D) ​language

Question 19

A four-foot-wide desk pushes business interactions into the _____.

Accepted Answer

A) ​intimate space zone. 
B) ​personal distance zone. 
C) ​social distance zone. 
D) ​public distance zone. 
A) ​intimate space zone. 
B) ​personal distance zone. 
C) ​social distance zone. 
D) ​public distance zone.

Question 20

Which of the following is a communication medium that is moderate in both information richness and data capacity?

Accepted Answer

A) ​Telephone 
B) ​Blog 
C) ​Face-to-face discussion 
D) ​Formal numeric report 
A) ​Telephone 
B) ​Blog 
C) ​Face-to-face discussion 
D) ​Formal numeric report

An effect of computer-mediated communication is that:

Passive-aggressive behavior ends up as:

Which of the following media is considered high in information richness?

_____ is at the core of personal integrity and managerial success, as is evident in the lives of most successful executives.

E-mail, teleconferencing, and Wi-Fi are all classified as _____.

Which of the following is an example of a passive-aggressive defensive tactic?

Communicative disease refers to loneliness and social isolation resulting from the absence of heartfelt communication in relationships.

The use of new communication technologies discourages polyphasic activity.

Kinesics is the study of an individual's perception and use of space, including territorial space.

Rita has a naturally loud voice.Even when she is happy, her colleagues mistake her to be angry or upset.In this scenario, Rita's colleagues evidently make assumptions about her based on _____ cues.

Effective supervisors refrain from voicing their opinions in meetings.

Molly, the store manager of a bakery, never fails to voice her opinions to her employees on various matters of the store.Expressive supervisors like Molly:

_____ are a form of written communication that establish guidelines for decision making and codes of conduct.

Polyphasic activity is:

Proxemics consists of variations in speech, such as pitch, loudness, tempo, tone, duration, laughing, and crying.

Communicative disease is not a physiological disease and, hence, has no adverse effects on the heart.

Which of the following statements is true of using eye contact in reflective listening?

Seating arrangements and dynamics can be examined in a _____ study.

A four-foot-wide desk pushes business interactions into the _____.

Which of the following is a communication medium that is moderate in both information richness and data capacity?

Organizational Behavior and Opportunity

Challenges for Managers

Personality, Perception and Attribution

Attitudes, Emotions and Ethics

Motivation at Work

Learning and Performance Management

Stress and Well-Being at Work

Work Teams and Groups

Decision Making by Individuals and Groups

Power and Political Behavior

Leadership and Followership

Conflict and Negotiation

Jobs and the Design of Work

Organizational Design and Structure

Organizational Culture

Career Management

Managing Change

Filters

Exam 8: Communication

An effect of computer-mediated communication is that:

Passive-aggressive behavior ends up as:​

Which of the following media is considered high in information richness?

_____ is at the core of personal integrity and managerial success, as is evident in the lives of most successful executives.

E-mail, teleconferencing, and Wi-Fi are all classified as _____.​

Which of the following is an example of a passive-aggressive defensive tactic?​

Communicative disease refers to loneliness and social isolation resulting from the absence of heartfelt communication in relationships.

The use of new communication technologies discourages polyphasic activity.

Kinesics is the study of an individual's perception and use of space, including territorial space.

Rita has a naturally loud voice.Even when she is happy, her colleagues mistake her to be angry or upset.In this scenario, Rita's colleagues evidently make assumptions about her based on _____ cues.​

Effective supervisors refrain from voicing their opinions in meetings.

Molly, the store manager of a bakery, never fails to voice her opinions to her employees on various matters of the store.Expressive supervisors like Molly:

_____ are a form of written communication that establish guidelines for decision making and codes of conduct.

Polyphasic activity is:​

Proxemics consists of variations in speech, such as pitch, loudness, tempo, tone, duration, laughing, and crying.​

Communicative disease is not a physiological disease and, hence, has no adverse effects on the heart.

Which of the following statements is true of using eye contact in reflective listening?

Seating arrangements and dynamics can be examined in a _____ study.​

A four-foot-wide desk pushes business interactions into the _____.

Which of the following is a communication medium that is moderate in both information richness and data capacity?

Organizational Behavior and Opportunity

Challenges for Managers

Personality, Perception and Attribution

Attitudes, Emotions and Ethics

Motivation at Work

Learning and Performance Management

Stress and Well-Being at Work

Work Teams and Groups

Decision Making by Individuals and Groups

Power and Political Behavior

Leadership and Followership

Conflict and Negotiation

Jobs and the Design of Work

Organizational Design and Structure

Organizational Culture

Career Management

Managing Change

Filters

Passive-aggressive behavior ends up as:

E-mail, teleconferencing, and Wi-Fi are all classified as _____.

Which of the following is an example of a passive-aggressive defensive tactic?

Rita has a naturally loud voice.Even when she is happy, her colleagues mistake her to be angry or upset.In this scenario, Rita's colleagues evidently make assumptions about her based on _____ cues.

Polyphasic activity is:

Proxemics consists of variations in speech, such as pitch, loudness, tempo, tone, duration, laughing, and crying.

Seating arrangements and dynamics can be examined in a _____ study.