Exam 7: Stress and Well-Being at Work

George, a line cook at a fast-food restaurant, has been flipping burgers for more than 5 years at the same place.The management does not wish to change his position or give him a promotion.Due to this, George begins to experience apathy, and his job performance suffers.In this scenario, George is experiencing a psychological response to job stress called burnout.

People who have hardy personalities resist strain reactions when subjected to stressful events more effectively than do people who are not hardy.

Costs of organizational distress such as absenteeism, tardiness, strikes, work stoppages, and turnover are known as _____.

Role ambiguity is:​

Describe the person-environment fit approach to stress.

Healthy, normal stress is known as _____.​

According to Harry Levinson, self-image is the embodiment of a person's perfect self.

The final result of the role negotiation process should be a clear, well-defined focal role with which the incumbent and organizational members are all comfortable.

The _____ appears to use commitment, control, and challenge actively to engage in transformational coping when faced with stressful events.

Type B people often recognize Type A behavior and can help Type A individuals judge situations realistically.

_____ was one of the first people to identify the relaxation response as the natural counterresponse to stress.

Which of the following is a difference between counterdependence and overdependence?

Clara has always been very competitive.She finds it important to be popular and well liked and always wishes to achieve more.She gets aggressive when disturbed and hates being late in general.Due to these personality characteristics, Clara is likely to be at risk for coronary heart disease.

Damian is a professional gymnast and ranks number 5 in his country.However, he considers his short temper to be a terrible flaw and thinks it makes him a bad person.He believes the only way to be considered successful is to be the number 1 gymnast in the country.This makes Damian feel very stressed.According to one of the four approaches to stress, Damian is feeling stressed due to factors such as perception and cognitive appraisal.

People who have _____ resist strain reactions when subjected to stressful events more effectively than do people who are not sturdy.

Which of the following is true of positive thinking?

A person or event that triggers the stress response is known as _____.​

_____, a way of managing stressful events, may lead to short-term stress reduction at the cost of healthy, long-term life adjustment.

Dramatic changes at work and lack of control are some of the major causes of work stress.

Type B behavior pattern includes social status insecurity and aggression.