Question 1

Work stress is caused by factors in the work environment as well as by nonwork (external)pressures that spill over into the workplace.

Accepted Answer

A) True 
 B)False

Question 2

Which of the following statements is true of the person-environment fit approach to stress?​

Accepted Answer

A) ​The stress response is ineffective in preparing a person to handle legitimate emergencies through peak performance. 
B) ​Students planning and preparing for exams would more likely use emotion-focused coping. 
C) ​The human body is designed with natural defense mechanisms to keep it in homeostasis. 
D) ​Stress occurs when the role expectations are confusing and/or conflict with one's skills and abilities. 
A) ​The stress response is ineffective in preparing a person to handle legitimate emergencies through peak performance. 
B) ​Students planning and preparing for exams would more likely use emotion-focused coping. 
C) ​The human body is designed with natural defense mechanisms to keep it in homeostasis. 
D) ​Stress occurs when the role expectations are confusing and/or conflict with one's skills and abilities.

Question 3

Which of the following is the last step of the GP3 method of time management?

Accepted Answer

A) ​Prioritizing goals in terms of their relative importance 
B) ​Praising oneself for specific achievements along the way 
C) ​Setting goals that are challenging yet attainable 
D) ​Planning for goal attainment through specific tasks 
A) ​Prioritizing goals in terms of their relative importance 
B) ​Praising oneself for specific achievements along the way 
C) ​Setting goals that are challenging yet attainable 
D) ​Planning for goal attainment through specific tasks

Question 4

The person-environment fit approach to stress emphasized the:​

Accepted Answer

A) ​idea that confusing and conflicting expectations of a person in a social role create stress for that person. 
B) ​belief that effort will lead to performance. 
C) ​idea that stress is mostly determined by perception. 
D) ​idea that the fit between a person's self-image or concept and his ideal generates a huge amount of stress. 
A) ​idea that confusing and conflicting expectations of a person in a social role create stress for that person. 
B) ​belief that effort will lead to performance. 
C) ​idea that stress is mostly determined by perception. 
D) ​idea that the fit between a person's self-image or concept and his ideal generates a huge amount of stress.

Question 5

Martina, an employee at a tailor shop, can stitch up to 2 good-quality shirts per day.However, her employer insists that she complete a bulk order within a very short period of time without error or delay.In this scenario, Martina is stressed due to an interrole conflict at work.

Accepted Answer

A) True 
 B)False

Question 6

According to Walter B.Cannon's _____ to stress, the body is designed with natural defense mechanisms to keep it in homeostasis.

Accepted Answer

A) ​medical approach 
B) ​psychoanalytic approach 
C) ​cognitive appraisal approach 
D) ​person-environment fit approach 
A) ​medical approach 
B) ​psychoanalytic approach 
C) ​cognitive appraisal approach 
D) ​person-environment fit approach

Question 7

Whether activated by an ego-ideal/self-image discrepancy, a poorly defined social role, a cognitive appraisal suggesting threat, or a lack of balance, the resulting stress response is characterized by a predictable sequence of mind and body events.

Accepted Answer

A) True 
 B)False

Question 8

The cognitive appraisal approach to stress emphasized the idea that confusing and conflicting expectations of a person in a social role create stress for that person.

Accepted Answer

A) True 
 B)False

Question 9

The two major categories of role stress at work include:

Accepted Answer

A) ​temporal pressure and career progress. 
B) ​role conflict and role ambiguity. 
C) ​lack of control and emotional toxins. 
D) ​person-role conflict and ethics violations. 
A) ​temporal pressure and career progress. 
B) ​role conflict and role ambiguity. 
C) ​lack of control and emotional toxins. 
D) ​person-role conflict and ethics violations.

Question 10

Why does role negotiation have value as a stress-management method?

Accepted Answer

A) ​It lets individuals negotiate for a much higher salary. 
B) ​It allows individuals to modify their work roles. 
C) ​It gives individuals the illusion of control over their roles. 
D) ​It ensures there is no discrimination between men and women. 
A) ​It lets individuals negotiate for a much higher salary. 
B) ​It allows individuals to modify their work roles. 
C) ​It gives individuals the illusion of control over their roles. 
D) ​It ensures there is no discrimination between men and women.

Question 11

Healthy stress does not exist.

Accepted Answer

A) True 
 B)False

Question 12

A manager instructs an employee to ship an item with a minor defect to a customer in violation of the employee's personal values.This is an example of:​

Accepted Answer

A) ​role ambiguity. 
B) ​person-role conflict. 
C) ​interrole conflict. 
D) ​non-role conflict. 
A) ​role ambiguity. 
B) ​person-role conflict. 
C) ​interrole conflict. 
D) ​non-role conflict.

Question 13

Psychosomatic disorders:

Accepted Answer

A) ​are a form of burnout. 
B) ​are a form of rust-out. 
C) ​are physical ailments with mental origins. 
D) ​can always be traced to a work situation. 
A) ​are a form of burnout. 
B) ​are a form of rust-out. 
C) ​are physical ailments with mental origins. 
D) ​can always be traced to a work situation.

Question 14

Describe interpersonal demands as a source of stress.

Accepted Answer

Answers will vary.Emotional toxins, such

Question 15

Who among the following is most closely associated with the homeostatic/medical approach to stress?​

Accepted Answer

A) ​Richard Lazarus 
B) ​Harry Levinson 
C) ​Walter B.Cannon 
D) ​Robert Kahn 
A) ​Richard Lazarus 
B) ​Harry Levinson 
C) ​Walter B.Cannon 
D) ​Robert Kahn

Question 16

The Yerkes-Dodson law indicates that:​

Accepted Answer

A) ​initial stress (or the onset of stress)causes performance to drop significantly. 
B) ​the greatest performance benefits from stress are achieved in the mid-range of the Yerkes-Dodson curve. 
C) ​stress and performance are unrelated. 
D) ​stress and performance are inversely related. 
A) ​initial stress (or the onset of stress)causes performance to drop significantly. 
B) ​the greatest performance benefits from stress are achieved in the mid-range of the Yerkes-Dodson curve. 
C) ​stress and performance are unrelated. 
D) ​stress and performance are inversely related.

Question 17

The sympathetic nervous system and the endocrine (hormone)system work together to trigger four mind-body changes that prepare a person for fight or flight.

Accepted Answer

A) True 
 B)False

Question 18

An employee assistance program is:

Accepted Answer

A) ​an individual prevention approach to stress reduction. 
B) ​a self-reliance approach to combating stress. 
C) ​an organizational approach to stress reduction. 
D) ​used by organizations to encourage Type A behavior pattern among employees. 
A) ​an individual prevention approach to stress reduction. 
B) ​a self-reliance approach to combating stress. 
C) ​an organizational approach to stress reduction. 
D) ​used by organizations to encourage Type A behavior pattern among employees.

Question 19

Which of the following is a gender-related source of stress for working women?​

Accepted Answer

A) ​Sexual harassment 
B) ​Time pressure 
C) ​Alcohol abuse 
D) ​Type A personality 
A) ​Sexual harassment 
B) ​Time pressure 
C) ​Alcohol abuse 
D) ​Type A personality

Question 20

A manager's decision to increase worker control in a given task is an example of:

Accepted Answer

A) ​individual prevention. 
B) ​secondary prevention. 
C) ​primary prevention. 
D) ​tertiary prevention. 
A) ​individual prevention. 
B) ​secondary prevention. 
C) ​primary prevention. 
D) ​tertiary prevention.

Work stress is caused by factors in the work environment as well as by nonwork (external)pressures that spill over into the workplace.

Which of the following statements is true of the person-environment fit approach to stress?

Which of the following is the last step of the GP3 method of time management?

The person-environment fit approach to stress emphasized the:

Martina, an employee at a tailor shop, can stitch up to 2 good-quality shirts per day.However, her employer insists that she complete a bulk order within a very short period of time without error or delay.In this scenario, Martina is stressed due to an interrole conflict at work.

According to Walter B.Cannon's _____ to stress, the body is designed with natural defense mechanisms to keep it in homeostasis.

Whether activated by an ego-ideal/self-image discrepancy, a poorly defined social role, a cognitive appraisal suggesting threat, or a lack of balance, the resulting stress response is characterized by a predictable sequence of mind and body events.

The cognitive appraisal approach to stress emphasized the idea that confusing and conflicting expectations of a person in a social role create stress for that person.

The two major categories of role stress at work include:

Why does role negotiation have value as a stress-management method?

Healthy stress does not exist.

A manager instructs an employee to ship an item with a minor defect to a customer in violation of the employee's personal values.This is an example of:

Psychosomatic disorders:

Describe interpersonal demands as a source of stress.

Who among the following is most closely associated with the homeostatic/medical approach to stress?

The Yerkes-Dodson law indicates that:

The sympathetic nervous system and the endocrine (hormone)system work together to trigger four mind-body changes that prepare a person for fight or flight.

An employee assistance program is:

Which of the following is a gender-related source of stress for working women?

A manager's decision to increase worker control in a given task is an example of:

Organizational Behavior and Opportunity

Challenges for Managers

Personality, Perception and Attribution

Attitudes, Emotions and Ethics

Motivation at Work

Learning and Performance Management

Communication

Work Teams and Groups

Decision Making by Individuals and Groups

Power and Political Behavior

Leadership and Followership

Conflict and Negotiation

Jobs and the Design of Work

Organizational Design and Structure

Organizational Culture

Career Management

Managing Change

Filters

Exam 7: Stress and Well-Being at Work

Work stress is caused by factors in the work environment as well as by nonwork (external)pressures that spill over into the workplace.

Which of the following statements is true of the person-environment fit approach to stress?​

Which of the following is the last step of the GP3 method of time management?

The person-environment fit approach to stress emphasized the:​

Martina, an employee at a tailor shop, can stitch up to 2 good-quality shirts per day.However, her employer insists that she complete a bulk order within a very short period of time without error or delay.In this scenario, Martina is stressed due to an interrole conflict at work.

According to Walter B.Cannon's _____ to stress, the body is designed with natural defense mechanisms to keep it in homeostasis.

Whether activated by an ego-ideal/self-image discrepancy, a poorly defined social role, a cognitive appraisal suggesting threat, or a lack of balance, the resulting stress response is characterized by a predictable sequence of mind and body events.

The cognitive appraisal approach to stress emphasized the idea that confusing and conflicting expectations of a person in a social role create stress for that person.

The two major categories of role stress at work include:

Why does role negotiation have value as a stress-management method?

Healthy stress does not exist.

A manager instructs an employee to ship an item with a minor defect to a customer in violation of the employee's personal values.This is an example of:​

Psychosomatic disorders:

Describe interpersonal demands as a source of stress.

Who among the following is most closely associated with the homeostatic/medical approach to stress?​

The Yerkes-Dodson law indicates that:​

The sympathetic nervous system and the endocrine (hormone)system work together to trigger four mind-body changes that prepare a person for fight or flight.

An employee assistance program is:

Which of the following is a gender-related source of stress for working women?​

A manager's decision to increase worker control in a given task is an example of:

Organizational Behavior and Opportunity

Challenges for Managers

Personality, Perception and Attribution

Attitudes, Emotions and Ethics

Motivation at Work

Learning and Performance Management

Communication

Work Teams and Groups

Decision Making by Individuals and Groups

Power and Political Behavior

Leadership and Followership

Conflict and Negotiation

Jobs and the Design of Work

Organizational Design and Structure

Organizational Culture

Career Management

Managing Change

Filters

Which of the following statements is true of the person-environment fit approach to stress?

The person-environment fit approach to stress emphasized the:

A manager instructs an employee to ship an item with a minor defect to a customer in violation of the employee's personal values.This is an example of:

Who among the following is most closely associated with the homeostatic/medical approach to stress?

The Yerkes-Dodson law indicates that:

Which of the following is a gender-related source of stress for working women?