Question 1

Enabling the patient to gather as much information as possible about his or her disease is part of developing patient ownership of the health problem.

Accepted Answer

A) True 
 B)False

Question 2

If the provider believes that it is in the patient's best interest that family members be involved in patient health education, the medical assistant can contact the family only if the patient has given approval. This permission should be included in the patient's HIPAA information and should be documented in the medical record so that all employees can read evidence of the patient's approval.

Accepted Answer

A)  Both statements are true. 
B)  Both statements are false. 
C)  The first statement is true, and the second statement is false. 
D)  The first statement is false, and the second statement is true. 
A)  Both statements are true. 
B)  Both statements are false. 
C)  The first statement is true, and the second statement is false. 
D)  The first statement is false, and the second statement is true.

Question 3

HIPAA restrictions on PHI dictate

Accepted Answer

A)  sharing patient information with immediate family members only. 
B)  releasing patient information only to those identified on the patient authorization form. 
C)  copying records for the patient's spouse as requested. 
D)  scheduling family members for educational meetings as needed. 
A)  sharing patient information with immediate family members only. 
B)  releasing patient information only to those identified on the patient authorization form. 
C)  copying records for the patient's spouse as requested. 
D)  scheduling family members for educational meetings as needed.

Question 4

__________ is a comprehensive Internet site for accurate healthcare information.

Accepted Answer

Medlineplus.gov
Medlineplus.go

Question 5

Which of the following is integral to the informed consent mandate in the Patients' Bill of Rights?

Accepted Answer

A)  Right to information before they receive care 
B)  Patient confidentiality as it relates to patient education 
C)  Providing adequate, correct, and understandable information 
D)  All of the above 
A)  Right to information before they receive care 
B)  Patient confidentiality as it relates to patient education 
C)  Providing adequate, correct, and understandable information 
D)  All of the above

Question 6

A crucial aspect of successful patient teaching is

Accepted Answer

A)  restate. 
B)  repeat. 
C)  rephrase. 
D)  ask for feedback. 
A)  restate. 
B)  repeat. 
C)  rephrase. 
D)  ask for feedback.

Question 7

You are responsible for developing a patient education pamphlet on diabetes mellitus. Which factor is most important to remember?

Accepted Answer

A)  Using correct medical terminology about the disease process 
B)  Creating a comprehensive, complex description of the complications of the disease 
C)  Using language that a sixth- to eighth-grader can understand 
D)  Creating different pamphlets for male and female patients 
A)  Using correct medical terminology about the disease process 
B)  Creating a comprehensive, complex description of the complications of the disease 
C)  Using language that a sixth- to eighth-grader can understand 
D)  Creating different pamphlets for male and female patients

Question 8

Copies of teaching materials should be available in other __________ when possible.

Accepted Answer

languages
Copies of

Question 9

Patient factors that have an impact on learning include the patient's __________ of disease versus the actual state of disease.

Accepted Answer

perception
Patient factors tha

Question 10

During which stage of grief does the patient grieve the loss of health and is very sad about the diagnosis?

Accepted Answer

A)  Denial 
B)  Anger 
C)  Depression 
D)  Isolation 
A)  Denial 
B)  Anger 
C)  Depression 
D)  Isolation

Question 11

A patient who is actively using defense mechanisms can be helped best by encouraging that the patient participates in a support group.

Accepted Answer

A) True 
 B)False

Question 12

You are responsible for conducting a patient education intervention for a patient newly diagnosed with diabetes. What are some guidelines you should follow for patient teaching to be successful? Should you pay attention to any particular patient factors so that you design an education intervention that best meets the needs of the patient? Explain a minimum of four guidelines and four patient factors that can affect patient teaching.

Accepted Answer

Patient education guidelines: provide kn

Question 13

Describe the role of the medical assistant as the patient educator.

Accepted Answer

The role of the medical assistant in pat

Question 14

Providing an 83-year-old patient a DVD about diabetes is not an effective teaching method.

Accepted Answer

A) True 
 B)False

Question 15

A useful approach to dealing with a patient's perceived barriers to healthy living may be referral to a community resource for patient support.

Accepted Answer

A) True 
 B)False

Question 16

The medical assistant just completed a short teaching intervention with Mr. Ignatio and his wife about diabetic foot care. Summarize the details that should be included in the documentation entry.

Accepted Answer

Documentation should clearly describe th

Question 17

The ability to understand the complexities of the disease and treatment recommendations carries which of the following impacts?

Accepted Answer

A)  Sociocultural 
B)  Intellectual 
C)  Economic 
D)  Spiritual 
A)  Sociocultural 
B)  Intellectual 
C)  Economic 
D)  Spiritual

Question 18

Although Mr. Ignatio refuses to accept the seriousness of his disease, the medical assistant should immediately suggest that he start attending a support group for diabetics at the local hospital.

Accepted Answer

A) True 
 B)False

Question 19

If the medical assistant stands in front of the patient or within the person's field of vision before beginning to speak, which of the following patients would benefit most?

Accepted Answer

A)  A patient with vision loss 
B)  A patient with hearing loss 
C)  A patient who does not speak English 
D)  A patient who is unable to walk 
A)  A patient with vision loss 
B)  A patient with hearing loss 
C)  A patient who does not speak English 
D)  A patient who is unable to walk

Question 20

Which model analyzes what people believe to be true about themselves and their health?

Accepted Answer

A)  The health belief model 
B)  Elisabeth Kübler-Ross's stages of grief 
C)  The holistic model 
A)  The health belief model 
B)  Elisabeth Kübler-Ross's stages of grief 
C)  The holistic model

Exam 22: Patient Education

Enabling the patient to gather as much information as possible about his or her disease is part of developing patient ownership of the health problem.

HIPAA restrictions on PHI dictate

__________ is a comprehensive Internet site for accurate healthcare information.

Which of the following is integral to the informed consent mandate in the Patients' Bill of Rights?

A crucial aspect of successful patient teaching is

You are responsible for developing a patient education pamphlet on diabetes mellitus. Which factor is most important to remember?

Copies of teaching materials should be available in other __________ when possible.

Patient factors that have an impact on learning include the patient's __________ of disease versus the actual state of disease.

During which stage of grief does the patient grieve the loss of health and is very sad about the diagnosis?

A patient who is actively using defense mechanisms can be helped best by encouraging that the patient participates in a support group.

Describe the role of the medical assistant as the patient educator.

Providing an 83-year-old patient a DVD about diabetes is not an effective teaching method.

A useful approach to dealing with a patient's perceived barriers to healthy living may be referral to a community resource for patient support.

The medical assistant just completed a short teaching intervention with Mr. Ignatio and his wife about diabetic foot care. Summarize the details that should be included in the documentation entry.

The ability to understand the complexities of the disease and treatment recommendations carries which of the following impacts?

Although Mr. Ignatio refuses to accept the seriousness of his disease, the medical assistant should immediately suggest that he start attending a support group for diabetics at the local hospital.

If the medical assistant stands in front of the patient or within the person's field of vision before beginning to speak, which of the following patients would benefit most?

Which model analyzes what people believe to be true about themselves and their health?

Competency-Based Education and the Medical Assistant Student

The Medical Assistant and the Healthcare Team

Professional Behavior in the Workplace

Therapeutic Communications

Medicine and Law

Medicine and Ethics

Technology and Written Communication in the Medical Office

Telephone Techniques

Scheduling Appointments and Patient Processing

Daily Operations in the Ambulatory Care Setting

The Health Record

Basics of Diagnostic Coding

Basics of Procedural Coding

Basics of Health Insurance

Medical Billing and Reimbursement

Patient Accounts, Collections, and Practice Management

Banking Services and Procedures

Supervision and Human Resources Management

Medical Practice Marketing and Customer Service

Infection Control

Patient Assessment

Nutrition and Health Promotion

Vital Signs

Assisting with the Primary Physical Examination

Principles of Pharmacology

Pharmacology Math

Administering Medications

Safety and Emergency Practices

Assisting in Ophthalmology and Otolaryngology

Assisting in Dermatology

Assisting in Gastroenterology

Assisting in Urology and Male Reproduction

Assisting in Obstetrics and Gynecology

Assisting in Pediatrics

Assisting in Orthopedic Medicine

Assisting in Neurology and Mental Health

Assisting in Endocrinology

Assisting in Pulmonary Medicine

Assisting in Cardiology

Assisting in Geriatrics

Principles of Electrocardiography

Assisting with Diagnostic Imaging

Assisting in the Clinical Laboratory

Assisting in the Analysis of Urine

Assisting in Blood Collection

Assisting in the Analysis of Blood

Assisting in Microbiology and Immunology

Surgical Supplies and Instruments

Surgical Asepsis and Assisting with Surgical Procedures

Career Development and Life Skills

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