Question 1

Which type of coping strategies may actually increase stress levels?

Accepted Answer

A)  Adaptive coping mechanism 
B)  Nonadaptive coping mechanism 
C)  Constructive coping mechanism 
D)  All of the above 
A)  Adaptive coping mechanism 
B)  Nonadaptive coping mechanism 
C)  Constructive coping mechanism 
D)  All of the above B

Question 2

Which of the following is a characteristic of stage 1 learners according to the learning style inventory?

Accepted Answer

A)  Want to practice what you are learning 
B)  Learn best with hands-on practice 
C)  Like to create ways of thinking about the material 
D)  Comfortable watching rather than doing 
E)  Both A and B 
A)  Want to practice what you are learning 
B)  Learn best with hands-on practice 
C)  Like to create ways of thinking about the material 
D)  Comfortable watching rather than doing 
E)  Both A and B D

Question 3

Which of the following is NOT part of critical thinking?

Accepted Answer

A)  Sorting out conflicting information 
B)  Weighing your knowledge about the information 
C)  Deciding on a reasonable belief or action 
D)  Incorporating personal beliefs 
A)  Sorting out conflicting information 
B)  Weighing your knowledge about the information 
C)  Deciding on a reasonable belief or action 
D)  Incorporating personal beliefs D

Question 4

MATCHING
Match each term with the correct definition.
-The constant practice of considering all aspects of a situation in deciding what to believe or what to do

Accepted Answer

A) Learning style 
B) Reflection 
C) Professional behaviors 
D) Processing 
E) Empathy
F)Perceiving
G)Critical thinking 
A) Learning style 
B) Reflection 
C) Professional behaviors 
D) Processing 
E) Empathy
F)Perceiving
G)Critical thinking

Question 5

Learning __________ are the ways that you like to learn and that have proven successful in the past.

Accepted Answer

preferences
Learning

Question 6

Summarize the characteristics of aggressive communication.

Accepted Answer

Leaning forward and pointing a finger wh

Question 7

____________________ allows you to express your thoughts and feelings honestly and enables you to stand up for yourself in a reasonable and rational manner without an emotional scene.

Accepted Answer

Assertive communication
Assertive commun

Question 8

Describe three strategies that can help you become successful at taking tests.

Accepted Answer

Prepare adequately, control ne

Question 9

Which of the following strategies will help you be more organized in time management?

Accepted Answer

A)  Ask for help when you need it 
B)  Reflect on your long-range goals 
C)  Schedule study time during peak performance time 
D)  Reward yourself 
A)  Ask for help when you need it 
B)  Reflect on your long-range goals 
C)  Schedule study time during peak performance time 
D)  Reward yourself

Question 10

MATCHING
Match each term with the correct definition.
-The way an individual perceives and processes information to learn new material

Accepted Answer

A) Learning style 
B) Reflection 
C) Professional behaviors 
D) Processing 
E) Empathy
F)Perceiving
G)Critical thinking 
A) Learning style 
B) Reflection 
C) Professional behaviors 
D) Processing 
E) Empathy
F)Perceiving
G)Critical thinking

Question 11

Match abstract perceivers with all the appropriate applications. (Select all that apply.)

Accepted Answer

A)  Watch, observe, and reflect 
B)  Learn by doing 
C)  Prefer learning things that have personal meaning 
D)  Need time to think about it 
E)  Use a step-by-step approach to learning
F) Analyze new material 
A)  Watch, observe, and reflect 
B)  Learn by doing 
C)  Prefer learning things that have personal meaning 
D)  Need time to think about it 
E)  Use a step-by-step approach to learning
F) Analyze new material

Question 12

MATCHING
Match each term with the correct definition.
-The way individuals internalize new information and make it their own

Accepted Answer

A) Learning style 
B) Reflection 
C) Professional behaviors 
D) Processing 
E) Empathy
F)Perceiving
G)Critical thinking 
A) Learning style 
B) Reflection 
C) Professional behaviors 
D) Processing 
E) Empathy
F)Perceiving
G)Critical thinking

Question 13

Methods for determining possible solutions to a conflict are to brainstorm or to make a(n) ___________ list.

Accepted Answer

pros and cons
Develo

Question 14

A person who shifts his or her weight when attempting to deal with conflict is exhibiting which of the following behaviors?

Accepted Answer

A)  Assertive 
B)  Passive 
C)  Passive aggressive 
D)  Aggressive 
A)  Assertive 
B)  Passive 
C)  Passive aggressive 
D)  Aggressive

Question 15

Problem solving and __________ management techniques are keys to your success.

Accepted Answer

conflict
Conflict management i

Question 16

Which of the following mind maps would display the cause and effect of events?

Accepted Answer

A)  Spider map 
B)  Fishbone map 
C)  Chain-of-events map 
D)  Cycle map 
A)  Spider map 
B)  Fishbone map 
C)  Chain-of-events map 
D)  Cycle map

Question 17

Identify and explain four study skills that can help you become a successful student.

Accepted Answer

Any of the following explanations: organ

Question 18

Medical assistants play a vital role in the healthcare team and are expected to display such _______________ as dependability, respectful patient care, empathy, initiative, positive attitude, and teamwork.

Accepted Answer

professional behaviors
Profess

Question 19

_____________ can evaluate conflicting information and make a decision to act based on their knowledge and willingness to be open minded about all possibilities.

Accepted Answer

Critical thinkers
Critical thi

Question 20

Summarize three time-management strategies that can help you put time on your side.

Accepted Answer

Any of the following: determine your pur

Exam 1: Competency-Based Education and the Medical Assistant Student

Which type of coping strategies may actually increase stress levels?

Which of the following is a characteristic of stage 1 learners according to the learning style inventory?

Which of the following is NOT part of critical thinking?

MATCHING Match each term with the correct definition. -The constant practice of considering all aspects of a situation in deciding what to believe or what to do

Learning __________ are the ways that you like to learn and that have proven successful in the past.

Summarize the characteristics of aggressive communication.

____________________ allows you to express your thoughts and feelings honestly and enables you to stand up for yourself in a reasonable and rational manner without an emotional scene.

Describe three strategies that can help you become successful at taking tests.

Which of the following strategies will help you be more organized in time management?

MATCHING Match each term with the correct definition. -The way an individual perceives and processes information to learn new material

Match abstract perceivers with all the appropriate applications. (Select all that apply.)

MATCHING Match each term with the correct definition. -The way individuals internalize new information and make it their own

Methods for determining possible solutions to a conflict are to brainstorm or to make a(n) ___________ list.

A person who shifts his or her weight when attempting to deal with conflict is exhibiting which of the following behaviors?

Problem solving and __________ management techniques are keys to your success.

Which of the following mind maps would display the cause and effect of events?

Identify and explain four study skills that can help you become a successful student.

Medical assistants play a vital role in the healthcare team and are expected to display such _______________ as dependability, respectful patient care, empathy, initiative, positive attitude, and teamwork.

_____________ can evaluate conflicting information and make a decision to act based on their knowledge and willingness to be open minded about all possibilities.

Summarize three time-management strategies that can help you put time on your side.

The Medical Assistant and the Healthcare Team

Professional Behavior in the Workplace

Therapeutic Communications

Medicine and Law

Medicine and Ethics

Technology and Written Communication in the Medical Office

Telephone Techniques

Scheduling Appointments and Patient Processing

Daily Operations in the Ambulatory Care Setting

The Health Record

Basics of Diagnostic Coding

Basics of Procedural Coding

Basics of Health Insurance

Medical Billing and Reimbursement

Patient Accounts, Collections, and Practice Management

Banking Services and Procedures

Supervision and Human Resources Management

Medical Practice Marketing and Customer Service

Infection Control

Patient Assessment

Patient Education

Nutrition and Health Promotion

Vital Signs

Assisting with the Primary Physical Examination

Principles of Pharmacology

Pharmacology Math

Administering Medications

Safety and Emergency Practices

Assisting in Ophthalmology and Otolaryngology

Assisting in Dermatology

Assisting in Gastroenterology

Assisting in Urology and Male Reproduction

Assisting in Obstetrics and Gynecology

Assisting in Pediatrics

Assisting in Orthopedic Medicine

Assisting in Neurology and Mental Health

Assisting in Endocrinology

Assisting in Pulmonary Medicine

Assisting in Cardiology

Assisting in Geriatrics

Principles of Electrocardiography

Assisting with Diagnostic Imaging

Assisting in the Clinical Laboratory

Assisting in the Analysis of Urine

Assisting in Blood Collection

Assisting in the Analysis of Blood

Assisting in Microbiology and Immunology

Surgical Supplies and Instruments

Surgical Asepsis and Assisting with Surgical Procedures

Career Development and Life Skills

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