Question 1

Which of the following terms is spelled correctly?

Accepted Answer

A)  Reaproach 
B)  Reproach 
A)  Reaproach 
B)  Reproach B

Question 2

Nouns represent a person, place, thing, idea, or concept.

Accepted Answer

A) True 
 B)False  TRUE

Question 3

What are used to help prevent access to private networks?

Accepted Answer

A)  Network systems 
B)  Virus detectors 
C)  Scanners 
D)  Firewalls 
A)  Network systems 
B)  Virus detectors 
C)  Scanners 
D)  Firewalls D

Question 4

On a professional letter's signature block, how many blank lines should be placed between the closing and the typed name and credentials of the sender?

Accepted Answer

A)  One 
B)  Two 
C)  Three 
D)  Four 
A)  One 
B)  Two 
C)  Three 
D)  Four

Question 5

Which of the following words is spelled incorrectly?

Accepted Answer

A)  Wheal 
B)  Prosthesis 
C)  Rhyhmical 
D)  Vacuum 
A)  Wheal 
B)  Prosthesis 
C)  Rhyhmical 
D)  Vacuum

Question 6

An ergonomic workstation designed for prolonged use will not include which of the following?

Accepted Answer

A)  Headsets 
B)  Split-key keyboards 
C)  Laptops and tablets 
D)  Foam wrist rest 
A)  Headsets 
B)  Split-key keyboards 
C)  Laptops and tablets 
D)  Foam wrist rest

Question 7

Generally, a business letter is __________ spaced.

Accepted Answer

single
Generally, a

Question 8

Which of the following is referred to as the "brains" of the computer?

Accepted Answer

A)  CPU 
B)  RAM 
C)  ROM 
D)  HDD 
E)  SSD 
A)  CPU 
B)  RAM 
C)  ROM 
D)  HDD 
E)  SSD

Question 9

Computer hardware can be divided into all of the following categories except one. Which is the exception?

Accepted Answer

A)  Input devices 
B)  External components 
C)  Secondary storage devices 
D)  Network access devices 
A)  Input devices 
B)  External components 
C)  Secondary storage devices 
D)  Network access devices

Question 10

What is the purpose of noting "c: Alice Adams, M.D." at the bottom of a letter?

Accepted Answer

A)  To request that the receiver make a copy of the letter for Dr. Adams 
B)  To instruct the medical assistant to send the same letter to Dr. Adams 
C)  To advise the receiver that a duplicate letter has been sent to Dr. Adams 
D)  To tell the receiver that Dr. Adams has more information about the subject of the letter 
A)  To request that the receiver make a copy of the letter for Dr. Adams 
B)  To instruct the medical assistant to send the same letter to Dr. Adams 
C)  To advise the receiver that a duplicate letter has been sent to Dr. Adams 
D)  To tell the receiver that Dr. Adams has more information about the subject of the letter

Question 11

Which medical assistant has a good work ethic?

Accepted Answer

A)  Angela, who arrives on time every day 
B)  Roy, who completes his duties and leaves early 
C)  John, who is sick often and has missed several days of work 
D)  Mac, who complains to the patients about his workload 
A)  Angela, who arrives on time every day 
B)  Roy, who completes his duties and leaves early 
C)  John, who is sick often and has missed several days of work 
D)  Mac, who complains to the patients about his workload

Question 12

Business envelopes are usually number _____.

Accepted Answer

10
Busines

Question 13

The EHR software contains limited information, usually related to medical treatment for one healthcare facility. The EMR allows sharing of information with other providers outside the facility, including medical laboratories, nursing homes, hospitals, and specialists.

Accepted Answer

A)  Both statements are true. 
B)  Both statements are false. 
C)  The first statement is true; the second is false. 
D)  The first statement is false; the second is true. 
A)  Both statements are true. 
B)  Both statements are false. 
C)  The first statement is true; the second is false. 
D)  The first statement is false; the second is true.

Question 14

The most commonly used input device that allows the computer operator to select commands by interfacing with the monitor screen is called the

Accepted Answer

A)  cursor. 
B)  scanner. 
C)  control key. 
D)  mouse. 
A)  cursor. 
B)  scanner. 
C)  control key. 
D)  mouse.

Question 15

All of the following are advantages to using laser printers except

Accepted Answer

A)  cost. 
B)  speed. 
C)  quality of printing. 
D)  efficiency. 
A)  cost. 
B)  speed. 
C)  quality of printing. 
D)  efficiency.

Question 16

A kilobyte is approximately 2,410 bits.

Accepted Answer

A) True 
 B)False

Question 17

__________ was enacted partly to ensure that medical records would be kept private and confidential.

Accepted Answer

HIPAA
The Health Insurance Por

Question 18

In written communication, which of the following should not be capitalized unless the word is the first word of a sentence?

Accepted Answer

A)  Names of people 
B)  National nouns and adjectives 
C)  Common nouns 
D)  Proper nouns 
A)  Names of people 
B)  National nouns and adjectives 
C)  Common nouns 
D)  Proper nouns

Question 19

Which part of the computer contains logic circuitry, which interprets instructions from a program?

Accepted Answer

A)  Application software 
B)  CPU 
C)  CD-ROM 
D)  ROM 
A)  Application software 
B)  CPU 
C)  CD-ROM 
D)  ROM

Question 20

Which of the following screens responds to the electrical characteristics of a finger and is found in smart phones and other electronic devices?

Accepted Answer

A)  Touch pad 
B)  Resistive touch screen 
C)  Capacitive touch screen 
D)  Surface acoustic wave 
A)  Touch pad 
B)  Resistive touch screen 
C)  Capacitive touch screen 
D)  Surface acoustic wave

Exam 7: Technology and Written Communication in the Medical Office

Which of the following terms is spelled correctly?

Nouns represent a person, place, thing, idea, or concept.

What are used to help prevent access to private networks?

On a professional letter's signature block, how many blank lines should be placed between the closing and the typed name and credentials of the sender?

Which of the following words is spelled incorrectly?

An ergonomic workstation designed for prolonged use will not include which of the following?

Generally, a business letter is __________ spaced.

Which of the following is referred to as the "brains" of the computer?

Computer hardware can be divided into all of the following categories except one. Which is the exception?

What is the purpose of noting "c: Alice Adams, M.D." at the bottom of a letter?

Which medical assistant has a good work ethic?

Business envelopes are usually number _____.

The EHR software contains limited information, usually related to medical treatment for one healthcare facility. The EMR allows sharing of information with other providers outside the facility, including medical laboratories, nursing homes, hospitals, and specialists.

The most commonly used input device that allows the computer operator to select commands by interfacing with the monitor screen is called the

All of the following are advantages to using laser printers except

A kilobyte is approximately 2,410 bits.

__________ was enacted partly to ensure that medical records would be kept private and confidential.

In written communication, which of the following should not be capitalized unless the word is the first word of a sentence?

Which part of the computer contains logic circuitry, which interprets instructions from a program?

Which of the following screens responds to the electrical characteristics of a finger and is found in smart phones and other electronic devices?

Competency-Based Education and the Medical Assistant Student

The Medical Assistant and the Healthcare Team

Professional Behavior in the Workplace

Therapeutic Communications

Medicine and Law

Medicine and Ethics

Telephone Techniques

Scheduling Appointments and Patient Processing

Daily Operations in the Ambulatory Care Setting

The Health Record

Basics of Diagnostic Coding

Basics of Procedural Coding

Basics of Health Insurance

Medical Billing and Reimbursement

Patient Accounts, Collections, and Practice Management

Banking Services and Procedures

Supervision and Human Resources Management

Medical Practice Marketing and Customer Service

Infection Control

Patient Assessment

Patient Education

Nutrition and Health Promotion

Vital Signs

Assisting with the Primary Physical Examination

Principles of Pharmacology

Pharmacology Math

Administering Medications

Safety and Emergency Practices

Assisting in Ophthalmology and Otolaryngology

Assisting in Dermatology

Assisting in Gastroenterology

Assisting in Urology and Male Reproduction

Assisting in Obstetrics and Gynecology

Assisting in Pediatrics

Assisting in Orthopedic Medicine

Assisting in Neurology and Mental Health

Assisting in Endocrinology

Assisting in Pulmonary Medicine

Assisting in Cardiology

Assisting in Geriatrics

Principles of Electrocardiography

Assisting with Diagnostic Imaging

Assisting in the Clinical Laboratory

Assisting in the Analysis of Urine

Assisting in Blood Collection

Assisting in the Analysis of Blood

Assisting in Microbiology and Immunology

Surgical Supplies and Instruments

Surgical Asepsis and Assisting with Surgical Procedures

Career Development and Life Skills

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