Question 1

MATCHING
Match each term with the correct definition.
-Sensitivity to the individual needs and reactions of patients

Accepted Answer

A) Learning style 
B) Reflection 
C) Professional behaviors 
D) Processing 
E) Empathy
F)Perceiving
G)Critical thinking 
A) Learning style 
B) Reflection 
C) Professional behaviors 
D) Processing 
E) Empathy
F)Perceiving
G)Critical thinking

Question 2

MATCHING
Match each term with the correct definition.
-The process of considering new information and internalizing it to create new ways of examining information

Accepted Answer

A) Learning style 
B) Reflection 
C) Professional behaviors 
D) Processing 
E) Empathy
F)Perceiving
G)Critical thinking 
A) Learning style 
B) Reflection 
C) Professional behaviors 
D) Processing 
E) Empathy
F)Perceiving
G)Critical thinking

Question 3

Summarize the characteristics of nonassertive communication.

Accepted Answer

Keeping the eyes downcast, shifting one'

Question 4

The process of considering new information and internalizing it to create new ways of examining information is called____________.

Accepted Answer

The answer of The process of considering new information and...

Question 5

Once you have decided on a solution to the problem, it is essential to __________ the outcomes of your solution and decide whether it solved the problem or whether another approach should be tried.

Accepted Answer

evaluate
Evaluating the outcom

Question 6

MATCHING
Match each term with the correct definition.
-Those actions that identify the medical assistant as a member of a healthcare profession, including dependability, respectful patient care, initiative, positive attitude, and teamwork

Accepted Answer

A) Learning style 
B) Reflection 
C) Professional behaviors 
D) Processing 
E) Empathy
F)Perceiving
G)Critical thinking 
A) Learning style 
B) Reflection 
C) Professional behaviors 
D) Processing 
E) Empathy
F)Perceiving
G)Critical thinking

Question 7

MATCHING
Match each term with the correct definition.
-The way an individual looks at information and sees it as real

Accepted Answer

A) Learning style 
B) Reflection 
C) Professional behaviors 
D) Processing 
E) Empathy
F)Perceiving
G)Critical thinking 
A) Learning style 
B) Reflection 
C) Professional behaviors 
D) Processing 
E) Empathy
F)Perceiving
G)Critical thinking

Question 8

Learning styles are determined by your individual method of _____________, or examining, new material and the way you process it or make it your own.

Accepted Answer

perceiving
Perceiving is the m

Question 9

According to the learning style inventory, which stage learners enjoy teaching others and working in groups and learn best when they can apply new information to real-world problems?

Accepted Answer

A)  Stage 1 
B)  Stage 2 
C)  Stage 3 
D)  Stage 4 
A)  Stage 1 
B)  Stage 2 
C)  Stage 3 
D)  Stage 4

Question 10

Match active processors with all the appropriate applications. (Select all that apply.)

Accepted Answer

A)  Spend time thinking and learning before acting 
B)  Think about the information before they internalize it 
C)  Jump in and start doing 
D)  Make sense of the new material by using it now 
E)  Observe and consider what is going on
F) Look for practical ways to apply the new material
G) Learn best with practice 
A)  Spend time thinking and learning before acting 
B)  Think about the information before they internalize it 
C)  Jump in and start doing 
D)  Make sense of the new material by using it now 
E)  Observe and consider what is going on
F) Look for practical ways to apply the new material
G) Learn best with practice

Question 11

Match reflective processors with all the appropriate applications. (Select all that apply.)

Accepted Answer

A)  Spend time thinking and learning before acting 
B)  Think about the information before they internalize it 
C)  Jump in and start doing 
D)  Make sense of the new material by using it now 
E)  Observe and consider what is going on
F) Look for practical ways to apply the new material
G) Learn best with practice 
A)  Spend time thinking and learning before acting 
B)  Think about the information before they internalize it 
C)  Jump in and start doing 
D)  Make sense of the new material by using it now 
E)  Observe and consider what is going on
F) Look for practical ways to apply the new material
G) Learn best with practice

Question 12

Match concrete perceivers with all the appropriate applications. (Select all that apply.)

Accepted Answer

A)  Watch, observe, and reflect 
B)  Learn by doing 
C)  Prefer learning things that have personal meaning 
D)  Need time to think about it 
E)  Use a step-by-step approach to learning
F) Analyze new material 
A)  Watch, observe, and reflect 
B)  Learn by doing 
C)  Prefer learning things that have personal meaning 
D)  Need time to think about it 
E)  Use a step-by-step approach to learning
F) Analyze new material

Question 13

You are facing a situation in which you must act assertively to solve a problem. Summarize below the steps you should use in delivering an assertive message.

Accepted Answer

Choose a feeling word that describes how

Question 14

The first step to reaching a solution to a problem or conflict is to identify the ______________________.

Accepted Answer

problem and central issue
The

Question 15

A comprehensive portfolio includes which of the following?

Accepted Answer

A)  Examples of work completed in each course 
B)  Certificates or awards 
C)  Proof of the skills achieved 
D)  Letters of recommendation 
E)  All of the above 
A)  Examples of work completed in each course 
B)  Certificates or awards 
C)  Proof of the skills achieved 
D)  Letters of recommendation 
E)  All of the above

Exam 1: Competency-Based Education and the Medical Assistant Student

MATCHING Match each term with the correct definition. -Sensitivity to the individual needs and reactions of patients

MATCHING Match each term with the correct definition. -The process of considering new information and internalizing it to create new ways of examining information

Summarize the characteristics of nonassertive communication.

The process of considering new information and internalizing it to create new ways of examining information is called____________.

Once you have decided on a solution to the problem, it is essential to __________ the outcomes of your solution and decide whether it solved the problem or whether another approach should be tried.

MATCHING Match each term with the correct definition. -Those actions that identify the medical assistant as a member of a healthcare profession, including dependability, respectful patient care, initiative, positive attitude, and teamwork

MATCHING Match each term with the correct definition. -The way an individual looks at information and sees it as real

Learning styles are determined by your individual method of _____________, or examining, new material and the way you process it or make it your own.

According to the learning style inventory, which stage learners enjoy teaching others and working in groups and learn best when they can apply new information to real-world problems?

Match active processors with all the appropriate applications. (Select all that apply.)

Match reflective processors with all the appropriate applications. (Select all that apply.)

Match concrete perceivers with all the appropriate applications. (Select all that apply.)

You are facing a situation in which you must act assertively to solve a problem. Summarize below the steps you should use in delivering an assertive message.

The first step to reaching a solution to a problem or conflict is to identify the ______________________.

A comprehensive portfolio includes which of the following?

The Medical Assistant and the Healthcare Team

Professional Behavior in the Workplace

Therapeutic Communications

Medicine and Law

Medicine and Ethics

Technology and Written Communication in the Medical Office

Telephone Techniques

Scheduling Appointments and Patient Processing

Daily Operations in the Ambulatory Care Setting

The Health Record

Basics of Diagnostic Coding

Basics of Procedural Coding

Basics of Health Insurance

Medical Billing and Reimbursement

Patient Accounts, Collections, and Practice Management

Banking Services and Procedures

Supervision and Human Resources Management

Medical Practice Marketing and Customer Service

Infection Control

Patient Assessment

Patient Education

Nutrition and Health Promotion

Vital Signs

Assisting with the Primary Physical Examination

Principles of Pharmacology

Pharmacology Math

Administering Medications

Safety and Emergency Practices

Assisting in Ophthalmology and Otolaryngology

Assisting in Dermatology

Assisting in Gastroenterology

Assisting in Urology and Male Reproduction

Assisting in Obstetrics and Gynecology

Assisting in Pediatrics

Assisting in Orthopedic Medicine

Assisting in Neurology and Mental Health

Assisting in Endocrinology

Assisting in Pulmonary Medicine

Assisting in Cardiology

Assisting in Geriatrics

Principles of Electrocardiography

Assisting with Diagnostic Imaging

Assisting in the Clinical Laboratory

Assisting in the Analysis of Urine

Assisting in Blood Collection

Assisting in the Analysis of Blood

Assisting in Microbiology and Immunology

Surgical Supplies and Instruments

Surgical Asepsis and Assisting with Surgical Procedures

Career Development and Life Skills

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