Exam 18: Supervision and Human Resources Management

Some managers assign a person to assist new employees during the initial probationary period; this person is called a

Successful managers know that their employees should be encouraged to perform at ____________ levels.

A remark that is said to be ___________ is completely obvious or obtrusive.

If a manager does not make a habit of writing formal reprimands to employees not performing as expected, insufficient evidence may be available to terminate their employment.

A person who is currently employed should never be approached to accept a new position.

How often should staff development meetings be held to ensure compliance in using health information technologies and ensure the safety of patient health information?

Management problems can often be avoided by careful definition of the areas of responsibility for each staff member.

Intrinsic motivation is more difficult to discover than extrinsic motivation but is longer lasting.

Office management problems are often prevented by clearly defining the responsibilities and authority of each employee. Office managers claim that friction among workers is their most common personnel problem.

Continuous staff development and training are crucial parts of managing a successful medical practice.

When employees do not leave their employment over a long period of time, the office is said to have good employee ______________.

Breaks and time off do not meet the physiologic needs of employees.

Many employees can be _____________ to become productive staff members with a little patience on the part of the manager.

The best time to terminate an employee is usually at the beginning of the day.

Which of the following is a more intrinsic motivation?

The office manager is responsible for making sure that employees adhere to office policies and procedures.

Which subjects cannot be discussed in a job interview?

Which of the following is one of the most effective methods of finding new employees?

Which of the following prohibits inquiries into an applicant's race, color, gender, religion, and national origin?

A chain of command is wise in a physician's office.