Exam 15: Groups and Teams

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Discuss the significant differences that exist between a group and a team.

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List the stages of formal group development.

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A formal group is a group that ________.

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Which of the following stages of groupthink occurs when group members fail to make effective decisions?

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The most important step managers need to take in managing work groups is to determine what informal groups exist in the organization, and who their members are.

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The ________ stage of groupthink occurs when a group does not collect the needed information to make an effective decision.

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Informal groups are divided into ________ and ________.

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Problem-solving teams consist of 5 to 12 volunteer members from different areas of the department who meet weekly to discuss ways to improve quality and efficiency.

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Peter Parker, the HR vice-president of a well known IT firm, called his team members for a meeting to discuss the measures to be taken by the company to fight recession. Peter suggested downsizing the workforce and also cutting salaries and benefits of the rest of the employees. Peter's team reached a consensus without critically testing, analyzing, and evaluating his ideas. This is an example of ________.

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Which stage of groupthink occurs when the group exhibits unsatisfactory performance?

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