Exam 9: Responsibility, Authority, and Delegation

Bay Industries has a small-scale shoe manufacturing plant which has incurred a high number of product defects in the past several months. The quality control team studies the problem and recommends that the production manager change one of the company's suppliers of leather. Identify the role performed by the staff personnel in this situation.

Bay Industries has a small-scale shoe manufacturing plant which has encountered a high number of product defects in the past several months. The quality control team studies the problem and recommends that the production manager change one of the company's suppliers of leather. In this scenario, the quality control team has ________.

Which of the following is an advantage of delegation?

Rupert is the business head at Micron Softwares. The firm has set its revenue target for the year at $5 million. Rupert will have to ensure that this financial target is met by providing necessary direction and guidance to the different department heads who are directly responsible for the execution of the work performed by their departments. In this scenario, the organization's various department heads have a(n) ________.

A manager is said to be ________ when they perform activities they are obligated to perform.

Line authority is the right to make decisions and to give orders concerning the production, sales, or finance-related behavior of subordinates.

Which of the following outcomes is most desirable in terms of product quality when two or more employees are uncertain as to who is responsible for a particular task?

According to Barnard, the character of communication by which an order is accepted by an individual as governing the actions that individual takes within the system is known as ________.

According to Harold Stieglitz, in which of the following roles do staff personnel use their professional expertise to solve organizational problems?

Jerry Jones, the owner of an American football team, had the final say over all personnel decisions, regardless of the views of other individuals in the team. Therefore, the football team is ________.

Even though a manager may delegate a task to another employee, the manager still remains responsible for the completion of the task.

The process of assigning job activities and related authority to specific individuals in the organization is termed ________.

ABC Insurance Company hired a manager for their operations team. The manager divided the job activities among his team members by examining the management system objectives, designating appropriate activities that must be performed to reach those objectives, designing specific jobs by grouping similar activities, and making specific individuals responsible for performing those jobs. Which of the following methods is the manager using to divide job activities?

________ is the right to perform or command.

When staff personnel are viewed as suppliers and line personnel as customers, staff personnel are performing the ________.

Which of the following refers to a situation where more than one individual is responsible for the same activity?

Describe the characteristics of a responsible manager and explain the method used to determine the degree of responsibility a manager possesses.

________ help(s) management to describe the various responsibility relationships that exist in the organization and to summarize how the responsibilities of various managers relate to one another.

________ refers to the management philosophy whereby individuals are liable for how well they use their authority or perform their activities, and live up to the responsibility of performing predetermined activities.

Which of the following is the first step in the delegation process?