Question 1

The process of determining how an organization can get where it wants to go and what it will do to accomplish its objectives is known as ________.

Accepted Answer

A)  organizing 
B)  influencing 
C)  planning 
D)  controlling 
E)  analyzing 
A)  organizing 
B)  influencing 
C)  planning 
D)  controlling 
E)  analyzing C

Question 2

Which of the following is the last step in the management by objectives (MBO) process?

Accepted Answer

A)  review performance objectives 
B)  evaluate performance 
C)  give rewards 
D)  monitor progress 
E)  set performance goals 
A)  review performance objectives 
B)  evaluate performance 
C)  give rewards 
D)  monitor progress 
E)  set performance goals C

Question 3

After identifying the alternative ways in which the organization can reach its objectives, a manager should ________.

Accepted Answer

A)  develop plans for each alternative 
B)  choose the best alternative for reaching objectives 
C)  rank each alternative according to complexity 
D)  develop premises on which to base each alternative 
E)  choose the alternative which is most cost effective 
A)  develop plans for each alternative 
B)  choose the best alternative for reaching objectives 
C)  rank each alternative according to complexity 
D)  develop premises on which to base each alternative 
E)  choose the alternative which is most cost effective D

Question 4

Which of the following is NOT one of the key areas in which Drucker advised managers to set management system objectives?

Accepted Answer

A)  market standing 
B)  profitability 
C)  government regulation 
D)  innovation 
E)  public responsibility 
A)  market standing 
B)  profitability 
C)  government regulation 
D)  innovation 
E)  public responsibility

Question 5

Which of the following is the first step in the management by objectives (MBO) process?

Accepted Answer

A)  set worker objectives 
B)  review organizational objectives 
C)  develop performance evaluation criteria 
D)  evaluate past performance 
E)  establish rewards 
A)  set worker objectives 
B)  review organizational objectives 
C)  develop performance evaluation criteria 
D)  evaluate past performance 
E)  establish rewards

Question 6

Which of the following is the rationale behind letting the people responsible for attaining certain objectives have a voice in setting them?

Accepted Answer

A)  Employees are more capable than managers and are better at establishing objectives. 
B)  Managers are motivated when their employees are allowed to have a say in goal setting. 
C)  Employees can showcase their managerial potential when they are allowed to set their own goals. 
D)  Managers tend to set objectives that are often easily achievable and do not challenge employees. 
E)  The people responsible for attaining the objectives know their job better than the managers do. 
A)  Employees are more capable than managers and are better at establishing objectives. 
B)  Managers are motivated when their employees are allowed to have a say in goal setting. 
C)  Employees can showcase their managerial potential when they are allowed to set their own goals. 
D)  Managers tend to set objectives that are often easily achievable and do not challenge employees. 
E)  The people responsible for attaining the objectives know their job better than the managers do.

Question 7

Which of the following methods of sales forecasting is the most straightforward?

Accepted Answer

A)  jury of executive opinion method 
B)  salesforce estimation method 
C)  moving average method 
D)  regression method 
E)  disturbance handler method 
A)  jury of executive opinion method 
B)  salesforce estimation method 
C)  moving average method 
D)  regression method 
E)  disturbance handler method

Question 8

The targets toward which an open management system is directed are known as ________.

Accepted Answer

A)  organizational purposes 
B)  operational plans 
C)  organizational objectives 
D)  business processes 
E)  objective indicators 
A)  organizational purposes 
B)  operational plans 
C)  organizational objectives 
D)  business processes 
E)  objective indicators

Question 9

The Planning function is directly connected to which of these other managerial functions?

Accepted Answer

A)  Leading 
B)  Organizing 
C)  Controlling 
D)  Directing 
E)  Moderating 
A)  Leading 
B)  Organizing 
C)  Controlling 
D)  Directing 
E)  Moderating

Question 10

Tandem Industries is a cycle manufacturer. As part of its planning activities, it sets an objective to increase its market share by 5 percent within 3 years. This is an example of a(n) ________.

Accepted Answer

A)  short-term objective 
B)  intermediate-term objective 
C)  long-term objective 
D)  suboptimal objective 
E)  principled objective 
A)  short-term objective 
B)  intermediate-term objective 
C)  long-term objective 
D)  suboptimal objective 
E)  principled objective

Question 11

HomeTurf is a retailer of wooden furniture. The firm currently has three stores and has plans to set up two more within the next eight months. This is an example of a(n) ________.

Accepted Answer

A)  intermediate-term objective 
B)  short-sighted objective 
C)  long-term objective 
D)  short-term objective 
E)  suboptimal objective 
A)  intermediate-term objective 
B)  short-sighted objective 
C)  long-term objective 
D)  short-term objective 
E)  suboptimal objective

Question 12

Organizations exist for a variety of purposes, but many see ________ as their primary objective.

Accepted Answer

A)  increasing shareholder wealth 
B)  making a profit 
C)  creating policies and procedures 
D)  writing objectives 
E)  advertising products 
A)  increasing shareholder wealth 
B)  making a profit 
C)  creating policies and procedures 
D)  writing objectives 
E)  advertising products

Question 13

Which of the following is the fundamental purpose of planning?

Accepted Answer

A)  eliminating risk 
B)  helping the organization reach its objectives 
C)  optimizing the use of resources 
D)  identifying organizational objectives 
E)  organizing work processes 
A)  eliminating risk 
B)  helping the organization reach its objectives 
C)  optimizing the use of resources 
D)  identifying organizational objectives 
E)  organizing work processes

Question 14

It is important for an organization to ensure that the objectives set for its employees are ________.

Accepted Answer

A)  unrealistically high 
B)  within easy reach 
C)  low 
D)  within reach, but not easy reach 
E)  out of reach 
A)  unrealistically high 
B)  within easy reach 
C)  low 
D)  within reach, but not easy reach 
E)  out of reach

Question 15

Introduction, growth, maturity, saturation, and decline are stages of ________.

Accepted Answer

A)  product allocation 
B)  product history 
C)  product lifecycle 
D)  service methods 
E)  resource allocation 
A)  product allocation 
B)  product history 
C)  product lifecycle 
D)  service methods 
E)  resource allocation

Question 16

A purpose of planning intended to minimize risk by reducing uncertainties in the managerial environment is known as ________ planning.

Accepted Answer

A)  assumption 
B)  tactical 
C)  protective 
D)  elimination 
E)  premise 
A)  assumption 
B)  tactical 
C)  protective 
D)  elimination 
E)  premise

Question 17

Which of the following is NOT a guideline for establishing quality objectives?

Accepted Answer

A)  Let people responsible for attaining objectives have a voice in setting them. 
B)  State objectives as specifically as possible. 
C)  Pinpoint expected results. 
D)  Set objectives that are not related to other organizational objectives. 
E)  Specify when goals are expected to be achieved. 
A)  Let people responsible for attaining objectives have a voice in setting them. 
B)  State objectives as specifically as possible. 
C)  Pinpoint expected results. 
D)  Set objectives that are not related to other organizational objectives. 
E)  Specify when goals are expected to be achieved.

Question 18

After setting worker objectives, the next step in a management by objectives (MBO) program is to ________.

Accepted Answer

A)  develop performance evaluation criteria 
B)  review organizational objectives 
C)  establish rewards 
D)  monitor progress 
E)  evaluate past performance 
A)  develop performance evaluation criteria 
B)  review organizational objectives 
C)  establish rewards 
D)  monitor progress 
E)  evaluate past performance

Question 19

Which of the following steps in the planning process should precede the others?

Accepted Answer

A)  develop premises upon which each alternative is based 
B)  develop plans to pursue the chosen alternative 
C)  list alternative ways of reaching objectives 
D)  choose the best alternative for reaching objectives 
E)  put plans into action 
A)  develop premises upon which each alternative is based 
B)  develop plans to pursue the chosen alternative 
C)  list alternative ways of reaching objectives 
D)  choose the best alternative for reaching objectives 
E)  put plans into action

Question 20

Planning is the process of determining how the organization can get where it wants to go and what it will do to accomplish its objectives.

Accepted Answer

A) True 
 B)False

Exam 5: Plans and Planning Tools

The process of determining how an organization can get where it wants to go and what it will do to accomplish its objectives is known as ________.

Which of the following is the last step in the management by objectives (MBO) process?

After identifying the alternative ways in which the organization can reach its objectives, a manager should ________.

Which of the following is NOT one of the key areas in which Drucker advised managers to set management system objectives?

Which of the following is the first step in the management by objectives (MBO) process?

Which of the following is the rationale behind letting the people responsible for attaining certain objectives have a voice in setting them?

Which of the following methods of sales forecasting is the most straightforward?

The targets toward which an open management system is directed are known as ________.

The Planning function is directly connected to which of these other managerial functions?

Tandem Industries is a cycle manufacturer. As part of its planning activities, it sets an objective to increase its market share by 5 percent within 3 years. This is an example of a(n) ________.

HomeTurf is a retailer of wooden furniture. The firm currently has three stores and has plans to set up two more within the next eight months. This is an example of a(n) ________.

Organizations exist for a variety of purposes, but many see ________ as their primary objective.

Which of the following is the fundamental purpose of planning?

It is important for an organization to ensure that the objectives set for its employees are ________.

Introduction, growth, maturity, saturation, and decline are stages of ________.

A purpose of planning intended to minimize risk by reducing uncertainties in the managerial environment is known as ________ planning.

Which of the following is NOT a guideline for establishing quality objectives?

After setting worker objectives, the next step in a management by objectives (MBO) program is to ________.

Which of the following steps in the planning process should precede the others?

Planning is the process of determining how the organization can get where it wants to go and what it will do to accomplish its objectives.

Principles of Modern Management: Concepts and Skills

Managers, Society, and Sustainability

Management and Diversity

Managing in the Global Arena

Making Decisions

Strategic Planning: Strategies, Tactics, and Competitive Dynamics

Fundamentals of Organizing

Responsibility, Authority, and Delegation

Human Resource Management

Organizational Change: Stress, Conflict and Virtuality

Influencing and Communication

Leadership

Motivation

Groups and Teams

Managing Organization Culture

Controlling, Information, and Technology

Production and Control

Appendix 1: Managing History and Current Thinking

Management and Entrepreneurship: Handling Start-Ups and New Ventures

Encouraging Creativity and Innovation

Filters