Question 1

The affirmative purpose of planning is to ________.

Accepted Answer

A)  increase the degree of organizational success 
B)  increase the level of workplace diversity 
C)  optimize the use of organizational resources 
D)  refine work methods and reduce production costs 
E)  improve organizational compliance with industry standards 
A)  increase the degree of organizational success 
B)  increase the level of workplace diversity 
C)  optimize the use of organizational resources 
D)  refine work methods and reduce production costs 
E)  improve organizational compliance with industry standards

Question 2

Marjorie is confused with the differences between policies and procedures. How would you explain these terms and their use in the planning process to Marjorie?

Accepted Answer

Policies are standing plans that furnish

Question 3

Explain the management by objectives approach (MBO) and explain the three basic parts included in most MBO programs.

Accepted Answer

Management by objectives is a management

Question 4

________ is the key to a successful planning process.

Accepted Answer

A)  Classification 
B)  Repetition 
C)  Implementation 
D)  Evaluation 
E)  Standardization 
A)  Classification 
B)  Repetition 
C)  Implementation 
D)  Evaluation 
E)  Standardization

Question 5

According to Drucker, management should set objectives that indicate the company's responsibilities to its customers and society but should not specify the extent to which the company intends to live up to these responsibilities.

Accepted Answer

A) True 
 B)False

Question 6

One of the primary advantages of management by objectives (MBO) is that ________.

Accepted Answer

A)  it saves time 
B)  it is an easy process 
C)  it gains employee commitment 
D)  it reduces the volume of paper work 
E)  it places the responsibility of goal attainment solely on managers 
A)  it saves time 
B)  it is an easy process 
C)  it gains employee commitment 
D)  it reduces the volume of paper work 
E)  it places the responsibility of goal attainment solely on managers

Question 7

Alternatives to reach an organizational objective are based on assumptions known as ________.

Accepted Answer

A)  objectives 
B)  missions 
C)  goals 
D)  premises 
E)  priorities 
A)  objectives 
B)  missions 
C)  goals 
D)  premises 
E)  priorities

Question 8

In order to increase the quality of their objectives, managers should ________.

Accepted Answer

A)  set employees' goals as high as possible 
B)  ensure that they set objectives entirely by themselves 
C)  establish goals that are within easy reach 
D)  let the people responsible for attaining the objectives have a voice in setting them 
E)  avoid relating objectives to specific actions 
A)  set employees' goals as high as possible 
B)  ensure that they set objectives entirely by themselves 
C)  establish goals that are within easy reach 
D)  let the people responsible for attaining the objectives have a voice in setting them 
E)  avoid relating objectives to specific actions

Question 9

A single-use financial plan that covers a specified length of time is known as a(n) ________.

Accepted Answer

A)  offshoot 
B)  microsystem 
C)  spinoff 
D)  subsystem 
E)  budget 
A)  offshoot 
B)  microsystem 
C)  spinoff 
D)  subsystem 
E)  budget

Question 10

When management at H&M buys and stocks only merchandise that has been produced using environmentally and socially sustainable methods, they are following a company ________ implemented at their corporate office.

Accepted Answer

A)  procedure 
B)  policy 
C)  premise 
D)  assumption 
E)  plan 
A)  procedure 
B)  policy 
C)  premise 
D)  assumption 
E)  plan

Question 11

Describe the steps in the planning process.

Accepted Answer

The planning process consists of the fol

Question 12

List and discuss two reasons for planning.

Accepted Answer

Sound planning is essential for today's

Question 13

One of the disadvantages of management by objectives (MBO) is that ________.

Accepted Answer

A)  the program is very quick and informal 
B)  the process has no effect on worker commitment 
C)  the program only emphasizes what should be done in an organization 
D)  the process is time consuming and requires additional paperwork 
E)  the process is a mere duplication of other management practices 
A)  the program is very quick and informal 
B)  the process has no effect on worker commitment 
C)  the program only emphasizes what should be done in an organization 
D)  the process is time consuming and requires additional paperwork 
E)  the process is a mere duplication of other management practices

Question 14

Describe the eight key areas in which Drucker advised managers to set management system objectives.

Accepted Answer

Managers should strive to develop and at

Question 15

Targets to be achieved in one year or less are called ________.

Accepted Answer

A)  time-bound actions 
B)  departmentalized goals 
C)  short-term objectives 
D)  long-term objectives 
E)  intermediate-term plans 
A)  time-bound actions 
B)  departmentalized goals 
C)  short-term objectives 
D)  long-term objectives 
E)  intermediate-term plans

Question 16

An organization's vision is what the organization exists to do, given a particular group of customers and customer needs.

Accepted Answer

A) True 
 B)False

Question 17

A disadvantage of planning is that it ________.

Accepted Answer

A)  causes managers to focus on the future 
B)  reduces organizational flexibility once plans are set 
C)  requires organizational resources 
D)  can take up too much managerial time 
E)  involves planning for situations that may not occur 
A)  causes managers to focus on the future 
B)  reduces organizational flexibility once plans are set 
C)  requires organizational resources 
D)  can take up too much managerial time 
E)  involves planning for situations that may not occur

Question 18

One of the short-term objectives of Alport Corporation, a manufacturer of construction equipment, is "to achieve a 15 percent return on investment (ROI) by September 2011." According to Drucker, this objective relates to ________.

Accepted Answer

A)  innovation 
B)  productivity 
C)  market standing 
D)  managerial performance 
E)  profitability 
A)  innovation 
B)  productivity 
C)  market standing 
D)  managerial performance 
E)  profitability

Question 19

Which of the following is an accurate statement in reference to management by objectives (MBO)?

Accepted Answer

A)  Rewards are given to workers independent from their objective attainment. 
B)  Managers and workers meet to agree on worker objectives. 
C)  Managers and workers do not meet to monitor progress. 
D)  Managers set objectives for workers without their input. 
E)  Rewards are given on the basis of the manager's effort. 
A)  Rewards are given to workers independent from their objective attainment. 
B)  Managers and workers meet to agree on worker objectives. 
C)  Managers and workers do not meet to monitor progress. 
D)  Managers set objectives for workers without their input. 
E)  Rewards are given on the basis of the manager's effort.

Question 20

When Apple integrated "green principles" into its manufacturing operations, the company was modifying its ________.

Accepted Answer

A)  plans 
B)  rules 
C)  procedures 
D)  tactics 
E)  strategies 
A)  plans 
B)  rules 
C)  procedures 
D)  tactics 
E)  strategies

Exam 5: Plans and Planning Tools

The affirmative purpose of planning is to ________.

Marjorie is confused with the differences between policies and procedures. How would you explain these terms and their use in the planning process to Marjorie?

Explain the management by objectives approach (MBO) and explain the three basic parts included in most MBO programs.

________ is the key to a successful planning process.

According to Drucker, management should set objectives that indicate the company's responsibilities to its customers and society but should not specify the extent to which the company intends to live up to these responsibilities.

One of the primary advantages of management by objectives (MBO) is that ________.

Alternatives to reach an organizational objective are based on assumptions known as ________.

In order to increase the quality of their objectives, managers should ________.

A single-use financial plan that covers a specified length of time is known as a(n) ________.

When management at H&M buys and stocks only merchandise that has been produced using environmentally and socially sustainable methods, they are following a company ________ implemented at their corporate office.

Describe the steps in the planning process.

List and discuss two reasons for planning.

One of the disadvantages of management by objectives (MBO) is that ________.

Describe the eight key areas in which Drucker advised managers to set management system objectives.

Targets to be achieved in one year or less are called ________.

An organization's vision is what the organization exists to do, given a particular group of customers and customer needs.

A disadvantage of planning is that it ________.

One of the short-term objectives of Alport Corporation, a manufacturer of construction equipment, is "to achieve a 15 percent return on investment (ROI) by September 2011." According to Drucker, this objective relates to ________.

Which of the following is an accurate statement in reference to management by objectives (MBO)?

When Apple integrated "green principles" into its manufacturing operations, the company was modifying its ________.

Principles of Modern Management: Concepts and Skills

Managers, Society, and Sustainability

Management and Diversity

Managing in the Global Arena

Making Decisions

Strategic Planning: Strategies, Tactics, and Competitive Dynamics

Fundamentals of Organizing

Responsibility, Authority, and Delegation

Human Resource Management

Organizational Change: Stress, Conflict and Virtuality

Influencing and Communication

Leadership

Motivation

Groups and Teams

Managing Organization Culture

Controlling, Information, and Technology

Production and Control

Appendix 1: Managing History and Current Thinking

Management and Entrepreneurship: Handling Start-Ups and New Ventures

Encouraging Creativity and Innovation

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