Question 1

A work team composed of people from different functional areas of the organization who are all focused on a specified objective is known as a ________.

Accepted Answer

A)  task group 
B)  cross-functional team 
C)  command group 
D)  special-purpose group 
E)  self-directed team 
A)  task group 
B)  cross-functional team 
C)  command group 
D)  special-purpose group 
E)  self-directed team B

Question 2

Which of the following is an example of a command group?

Accepted Answer

A)  a group of employees focused on providing excellent customers service 
B)  a group meeting to consider the feasibility of a new product 
C)  a department head with managers reporting to him 
D)  students coming together to form a study group for a specific class 
E)  a group of employees forming an exercise group 
A)  a group of employees focused on providing excellent customers service 
B)  a group meeting to consider the feasibility of a new product 
C)  a department head with managers reporting to him 
D)  students coming together to form a study group for a specific class 
E)  a group of employees forming an exercise group C

Question 3

Identify the most mature stage of the formal group development process.

Accepted Answer

A)  decision making 
B)  acceptance 
C)  group solidarity 
D)  communication 
E)  group control 
A)  decision making 
B)  acceptance 
C)  group solidarity 
D)  communication 
E)  group control E

Question 4

The membership of friendship groups in an organization tend to remain static over long periods of time.

Accepted Answer

A) True 
 B)False

Question 5

The HR team of Graphix, a web designing company, decides to conduct an online survey within the company to analyze the informal relationships among the employees by sending them a questionnaire consisting of simple questions like naming some organization members with whom they would like to spend their free time and listing the members of their lunch groups at work. Which of the following analytical tools can be used by the HR team for conducting the survey?

Accepted Answer

A)  Myers-Briggs type indicator 
B)  PERT 
C)  Pareto chart 
D)  sociometry 
E)  Wechsler intelligence tool 
A)  Myers-Briggs type indicator 
B)  PERT 
C)  Pareto chart 
D)  sociometry 
E)  Wechsler intelligence tool

Question 6

At which stage of the formal group development process do members become more involved in group activities and cooperate, rather than compete, with one another?

Accepted Answer

A)  decision making 
B)  communication 
C)  acceptance 
D)  groupthink 
E)  group solidarity 
A)  decision making 
B)  communication 
C)  acceptance 
D)  groupthink 
E)  group solidarity

Question 7

A type of formal group made up of organizational members who interact with one another to accomplish nonroutine tasks for the organization is a/an ________ group.

Accepted Answer

A)  organization 
B)  human 
C)  work 
D)  command 
E)  task 
A)  organization 
B)  human 
C)  work 
D)  command 
E)  task

Question 8

Formal groups that handle routine activities and are outlined on an organization chart are called ________.

Accepted Answer

A)  task groups 
B)  committees 
C)  transitory groups 
D)  work teams 
E)  command groups 
A)  task groups 
B)  committees 
C)  transitory groups 
D)  work teams 
E)  command groups

Question 9

Which of the following would be least likely to build trust within a group?

Accepted Answer

A)  provide differential rewards based on subjective criterion 
B)  show respect for team members 
C)  demonstrate competence 
D)  communicate often to team members 
E)  be predictable 
A)  provide differential rewards based on subjective criterion 
B)  show respect for team members 
C)  demonstrate competence 
D)  communicate often to team members 
E)  be predictable

Question 10

The most fundamental ingredient of effective teams is ________.

Accepted Answer

A)  cohesiveness 
B)  trust 
C)  collaboration 
D)  teamwork 
E)  stability 
A)  cohesiveness 
B)  trust 
C)  collaboration 
D)  teamwork 
E)  stability

Question 11

Which of the following is the correct sequence of the stages of groupthink?

Accepted Answer

A)  antecedents, concurrence seeking, symptoms of groupthink, decision-making defects, poor decision outcomes 
B)  concurrence seeking, antecedents, symptoms of groupthink, decision-making defects, poor decision outcomes 
C)  antecedents, symptoms of groupthink, decision-making defects, concurrence seeking, poor decision outcomes 
D)  symptoms of groupthink, antecedents, concurrence seeking, decision-making defects, poor decision outcomes 
E)  concurrence seeking, symptoms of groupthink, antecedents, decision-making defects, poor decision outcomes 
A)  antecedents, concurrence seeking, symptoms of groupthink, decision-making defects, poor decision outcomes 
B)  concurrence seeking, antecedents, symptoms of groupthink, decision-making defects, poor decision outcomes 
C)  antecedents, symptoms of groupthink, decision-making defects, concurrence seeking, poor decision outcomes 
D)  symptoms of groupthink, antecedents, concurrence seeking, decision-making defects, poor decision outcomes 
E)  concurrence seeking, symptoms of groupthink, antecedents, decision-making defects, poor decision outcomes

Question 12

In Deb's role as supervisor, she assigned a formal work group for a special project. While she was initially pleased with the group's progress on their tasks, she now fears the group may be suffering from ________ as the members of the group appear to be very cohesively attached but not open to any input from individuals who are not members of the group.

Accepted Answer

A)  group shrinkage 
B)  groupstorming 
C)  groupthink 
D)  group detriment 
E)  group measurement 
A)  group shrinkage 
B)  groupstorming 
C)  groupthink 
D)  group detriment 
E)  group measurement

Question 13

Discuss the five stages of team development.

Accepted Answer

Simply forming a team does not guarantee

Question 14

At which stage of the group development process suggested by Bernard Bass is mistrust of one another replaced by mutual trust?

Accepted Answer

A)  group control 
B)  decision making 
C)  group solidarity 
D)  communication 
E)  acceptance 
A)  group control 
B)  decision making 
C)  group solidarity 
D)  communication 
E)  acceptance

Question 15

Groupthink is the mode of thinking group members engage in when the desire for agreement and the "we-feeling" is so dominant it overrides realistic alternative problem solutions.

Accepted Answer

A) True 
 B)False

Question 16

________ comes naturally as the mutual acceptance of group members increases and communication and decision making continue within the group.

Accepted Answer

A)  Conformance threat 
B)  Group polarization 
C)  Groupthink 
D)  Cognitive dissonance 
E)  Group solidarity 
A)  Conformance threat 
B)  Group polarization 
C)  Groupthink 
D)  Cognitive dissonance 
E)  Group solidarity

Question 17

Which stage of groupthink describes what precursors are associated with the development of groupthink?

Accepted Answer

A)  concurrence seeking 
B)  decision-making defects 
C)  antecedents 
D)  symptoms of groupthink 
E)  poor decision outcomes 
A)  concurrence seeking 
B)  decision-making defects 
C)  antecedents 
D)  symptoms of groupthink 
E)  poor decision outcomes

Question 18

Which of the following is one of the characteristics of a group as used in management-related discussions?

Accepted Answer

A)  A group is simply a gathering of people. 
B)  Groups always work toward the accomplishment of an organizational goal. 
C)  A group must consist of 5 or more people. 
D)  Groups are characterized by occasional communication among members over time. 
E)  A group consists of members who are psychologically aware of one another. 
A)  A group is simply a gathering of people. 
B)  Groups always work toward the accomplishment of an organizational goal. 
C)  A group must consist of 5 or more people. 
D)  Groups are characterized by occasional communication among members over time. 
E)  A group consists of members who are psychologically aware of one another.

Question 19

A formal group of organization members who interact with one another to accomplish some nonroutine task is a(n) ________.

Accepted Answer

A)  lobby 
B)  command group 
C)  interest group 
D)  task group 
E)  in-group 
A)  lobby 
B)  command group 
C)  interest group 
D)  task group 
E)  in-group

Question 20

Which of the following statements about a problem-solving team is true?

Accepted Answer

A)  It is typically formed to discuss ways to improve quality in all phases of the organization, to make organizational processes more efficient, or to improve the overall work environment. 
B)  It is a creative team which involves a highly integrated group of several skilled individuals who are cross-trained and have the responsibility and authority to perform some specified activity. 
C)  Management must respond to the problem-solving team's recommendations by implementing them in their entirety. 
D)  Generally responsible for whole tasks as opposed to "parts" of a job, the problem-solving team is an important new way of structuring, managing, and rewarding work. 
E)  It is generally permanent in nature, with the focus of the team shifting from one problem to another over time. 
A)  It is typically formed to discuss ways to improve quality in all phases of the organization, to make organizational processes more efficient, or to improve the overall work environment. 
B)  It is a creative team which involves a highly integrated group of several skilled individuals who are cross-trained and have the responsibility and authority to perform some specified activity. 
C)  Management must respond to the problem-solving team's recommendations by implementing them in their entirety. 
D)  Generally responsible for whole tasks as opposed to "parts" of a job, the problem-solving team is an important new way of structuring, managing, and rewarding work. 
E)  It is generally permanent in nature, with the focus of the team shifting from one problem to another over time.

A work team composed of people from different functional areas of the organization who are all focused on a specified objective is known as a ________.

Which of the following is an example of a command group?

Identify the most mature stage of the formal group development process.

The membership of friendship groups in an organization tend to remain static over long periods of time.

At which stage of the formal group development process do members become more involved in group activities and cooperate, rather than compete, with one another?

A type of formal group made up of organizational members who interact with one another to accomplish nonroutine tasks for the organization is a/an ________ group.

Formal groups that handle routine activities and are outlined on an organization chart are called ________.

Which of the following would be least likely to build trust within a group?

The most fundamental ingredient of effective teams is ________.

Which of the following is the correct sequence of the stages of groupthink?

Discuss the five stages of team development.

At which stage of the group development process suggested by Bernard Bass is mistrust of one another replaced by mutual trust?

Groupthink is the mode of thinking group members engage in when the desire for agreement and the "we-feeling" is so dominant it overrides realistic alternative problem solutions.

________ comes naturally as the mutual acceptance of group members increases and communication and decision making continue within the group.

Which stage of groupthink describes what precursors are associated with the development of groupthink?

Which of the following is one of the characteristics of a group as used in management-related discussions?

A formal group of organization members who interact with one another to accomplish some nonroutine task is a(n) ________.

Which of the following statements about a problem-solving team is true?

Principles of Modern Management: Concepts and Skills

Managers, Society, and Sustainability

Management and Diversity

Managing in the Global Arena

Plans and Planning Tools

Making Decisions

Strategic Planning: Strategies, Tactics, and Competitive Dynamics

Fundamentals of Organizing

Responsibility, Authority, and Delegation

Human Resource Management

Organizational Change: Stress, Conflict and Virtuality

Influencing and Communication

Leadership

Motivation

Managing Organization Culture

Controlling, Information, and Technology

Production and Control

Appendix 1: Managing History and Current Thinking

Management and Entrepreneurship: Handling Start-Ups and New Ventures

Encouraging Creativity and Innovation

Filters

Exam 15: Groups and Teams

A work team composed of people from different functional areas of the organization who are all focused on a specified objective is known as a ________.

Which of the following is an example of a command group?

Identify the most mature stage of the formal group development process.

The membership of friendship groups in an organization tend to remain static over long periods of time.

At which stage of the formal group development process do members become more involved in group activities and cooperate, rather than compete, with one another?

A type of formal group made up of organizational members who interact with one another to accomplish nonroutine tasks for the organization is a/an ________ group.

Formal groups that handle routine activities and are outlined on an organization chart are called ________.

Which of the following would be least likely to build trust within a group?

The most fundamental ingredient of effective teams is ________.

Which of the following is the correct sequence of the stages of groupthink?

Discuss the five stages of team development.

At which stage of the group development process suggested by Bernard Bass is mistrust of one another replaced by mutual trust?

Groupthink is the mode of thinking group members engage in when the desire for agreement and the "we-feeling" is so dominant it overrides realistic alternative problem solutions.

________ comes naturally as the mutual acceptance of group members increases and communication and decision making continue within the group.

Which stage of groupthink describes what precursors are associated with the development of groupthink?

Which of the following is one of the characteristics of a group as used in management-related discussions?

A formal group of organization members who interact with one another to accomplish some nonroutine task is a(n) ________.

Which of the following statements about a problem-solving team is true?

Principles of Modern Management: Concepts and Skills

Managers, Society, and Sustainability

Management and Diversity

Managing in the Global Arena

Plans and Planning Tools

Making Decisions

Strategic Planning: Strategies, Tactics, and Competitive Dynamics

Fundamentals of Organizing

Responsibility, Authority, and Delegation

Human Resource Management

Organizational Change: Stress, Conflict and Virtuality

Influencing and Communication

Leadership

Motivation

Managing Organization Culture

Controlling, Information, and Technology

Production and Control

Appendix 1: Managing History and Current Thinking

Management and Entrepreneurship: Handling Start-Ups and New Ventures

Encouraging Creativity and Innovation

Filters