Question 1

Which of the following is one of the primary benefits of informal group membership?

Accepted Answer

A)  developing new ideas for solving existing organizational problems 
B)  promoting discipline in the organization 
C)  perpetuating social and cultural values that group members consider important 
D)  providing basic structure of division of work and responsibilities 
E)  generating clarity on what support and input each employee can expect from others 
A)  developing new ideas for solving existing organizational problems 
B)  promoting discipline in the organization 
C)  perpetuating social and cultural values that group members consider important 
D)  providing basic structure of division of work and responsibilities 
E)  generating clarity on what support and input each employee can expect from others

Question 2

Which of the following statements about groupthink is true?

Accepted Answer

A)  Groupthink cannot take place in a newly formed group. 
B)  A group with high levels of mistrust and conflicts is likely to be most susceptible to groupthink. 
C)  A group with a high level of cohesiveness is likely to be susceptible to groupthink. 
D)  Managers must help committees to establish groupthink to generate alternative problem solutions. 
E)  A group which is highly competitive will most probably result in groupthink. 
A)  Groupthink cannot take place in a newly formed group. 
B)  A group with high levels of mistrust and conflicts is likely to be most susceptible to groupthink. 
C)  A group with a high level of cohesiveness is likely to be susceptible to groupthink. 
D)  Managers must help committees to establish groupthink to generate alternative problem solutions. 
E)  A group which is highly competitive will most probably result in groupthink.

Question 3

Linda, a project manager at a cosmetic company, is handling an assignment to rejuvenate the company's supply chain management. Linda is working with a new team of experts who have never worked with each other before. In a recent meeting, her team members expressed radically different opinions on what should be done to update the company's supply chain. Linda had to intervene a couple of times during the meeting to bring the discussion back on track. Linda's team is in the ________ stage of team development.

Accepted Answer

A)  storming 
B)  learning 
C)  adjourning 
D)  performing 
E)  norming 
A)  storming 
B)  learning 
C)  adjourning 
D)  performing 
E)  norming

Question 4

The most fundamental ingredient of effective teams is member satisfaction.

Accepted Answer

A) True 
 B)False

Question 5

The most fundamental ingredient for an effective team is ________.

Accepted Answer

A)  monetary compensation 
B)  self-management 
C)  common interests 
D)  trust 
E)  talent 
A)  monetary compensation 
B)  self-management 
C)  common interests 
D)  trust 
E)  talent

Question 6

Which of the following is least accurate regarding groups?

Accepted Answer

A)  They are found in all organizations. 
B)  An understanding of groups can help managers raise the probability that the groups will cause desirable consequences for the organization. 
C)  Groups inevitably form in all facets of organizational existence. 
D)  Groups invariably cause desirable consequences within the organization. 
E)  Groups are characterized by a size small enough to permit each member to communicate with all other members on a face-to-face basis. 
A)  They are found in all organizations. 
B)  An understanding of groups can help managers raise the probability that the groups will cause desirable consequences for the organization. 
C)  Groups inevitably form in all facets of organizational existence. 
D)  Groups invariably cause desirable consequences within the organization. 
E)  Groups are characterized by a size small enough to permit each member to communicate with all other members on a face-to-face basis.

Question 7

According to ________, the feedback on the functioning of the informal group can give managers ideas about how to modify the formal group so as to increase the probability that informal group members will achieve the satisfaction and growth they desire.

Accepted Answer

A)  Bernard Bass 
B)  the sociometric framework 
C)  Maslow's hierarchy 
D)  Homans model 
E)  the group communication framework 
A)  Bernard Bass 
B)  the sociometric framework 
C)  Maslow's hierarchy 
D)  Homans model 
E)  the group communication framework

Question 8

A natural result of group solidarity is ________.

Accepted Answer

A)  social loafing 
B)  exclusion 
C)  group control 
D)  groupthink 
E)  group conflict 
A)  social loafing 
B)  exclusion 
C)  group control 
D)  groupthink 
E)  group conflict

Question 9

When team members spend more time arguing about schedules and leadership than actually working on their team-based project, the team is most likely caught in the ________ stage of team development.

Accepted Answer

A)  forming 
B)  norming 
C)  performing 
D)  storming 
E)  adjourning 
A)  forming 
B)  norming 
C)  performing 
D)  storming 
E)  adjourning

Question 10

Formal groups are commonly divided into ________ and ________.

Accepted Answer

A)  transitory groups; recurrent groups 
B)  in-groups; out-groups 
C)  command groups; task groups 
D)  interest groups; friendship groups 
E)  primary groups; secondary groups 
A)  transitory groups; recurrent groups 
B)  in-groups; out-groups 
C)  command groups; task groups 
D)  interest groups; friendship groups 
E)  primary groups; secondary groups

Question 11

According to Homans' Model, the informal group is established to provide satisfaction and growth for its members.

Accepted Answer

A) True 
 B)False

Question 12

Interest groups are ________.

Accepted Answer

A)  command groups 
B)  self-managed work teams 
C)  formal groups 
D)  task groups 
E)  informal groups 
A)  command groups 
B)  self-managed work teams 
C)  formal groups 
D)  task groups 
E)  informal groups

Question 13

An organizational team established to help eliminate a specified issue within the organization is a ________.

Accepted Answer

A)  committee 
B)  virtual team 
C)  problem-solving team 
D)  cross-functional team 
E)  self-managed team 
A)  committee 
B)  virtual team 
C)  problem-solving team 
D)  cross-functional team 
E)  self-managed team

Question 14

Which of the following is an analytical tool that can be used to determine what informal groups exist in an organization and who the members of those groups are?

Accepted Answer

A)  informal matrix 
B)  sociometry 
C)  social network diagram 
D)  PERT 
E)  reciprocity diagram 
A)  informal matrix 
B)  sociometry 
C)  social network diagram 
D)  PERT 
E)  reciprocity diagram

Question 15

Personal factors as recreational interests, race, gender, and religion serve as foundations for ________.

Accepted Answer

A)  interest groups 
B)  work teams 
C)  friendship groups 
D)  committees 
E)  special-purpose teams 
A)  interest groups 
B)  work teams 
C)  friendship groups 
D)  committees 
E)  special-purpose teams

Question 16

According to the study conducted by McLeod and Jones, why did managers favor committees?

Accepted Answer

A)  They could blame committees for their own failures. 
B)  They got more information from committees than other organizational sources. 
C)  The information they got from committees was more valuable than from other sources. 
D)  Committees arrive at solutions to problems more quickly. 
E)  Most executives do not favor committees or do not display qualified acceptance of them. 
A)  They could blame committees for their own failures. 
B)  They got more information from committees than other organizational sources. 
C)  The information they got from committees was more valuable than from other sources. 
D)  Committees arrive at solutions to problems more quickly. 
E)  Most executives do not favor committees or do not display qualified acceptance of them.

Question 17

A task group charged with performing some type of specific activity is a(n) ________.

Accepted Answer

A)  committee 
B)  command group 
C)  in-group 
D)  transitory group 
E)  interest group 
A)  committee 
B)  command group 
C)  in-group 
D)  transitory group 
E)  interest group

Question 18

In which stage of groupthink does a group member agree with the entire group's position, even when the group member might privately oppose the entire group's position?

Accepted Answer

A)  antecedents 
B)  concurrence seeking 
C)  poor decision outcomes 
D)  decision-making defects 
E)  symptoms of groupthink 
A)  antecedents 
B)  concurrence seeking 
C)  poor decision outcomes 
D)  decision-making defects 
E)  symptoms of groupthink

Question 19

When a group reaches the group solidarity stage, the members are likely to compete with each other.

Accepted Answer

A) True 
 B)False

Question 20

An informal group that gains and maintains membership primarily because of a common concern members have about a specific issue is called ________.

Accepted Answer

A)  a work team 
B)  a friendship group 
C)  a command group 
D)  an interest group 
E)  a committee 
A)  a work team 
B)  a friendship group 
C)  a command group 
D)  an interest group 
E)  a committee

Which of the following is one of the primary benefits of informal group membership?

Which of the following statements about groupthink is true?

The most fundamental ingredient of effective teams is member satisfaction.

The most fundamental ingredient for an effective team is ________.

Which of the following is least accurate regarding groups?

According to ________, the feedback on the functioning of the informal group can give managers ideas about how to modify the formal group so as to increase the probability that informal group members will achieve the satisfaction and growth they desire.

A natural result of group solidarity is ________.

When team members spend more time arguing about schedules and leadership than actually working on their team-based project, the team is most likely caught in the ________ stage of team development.

Formal groups are commonly divided into and .

According to Homans' Model, the informal group is established to provide satisfaction and growth for its members.

Interest groups are ________.

An organizational team established to help eliminate a specified issue within the organization is a ________.

Which of the following is an analytical tool that can be used to determine what informal groups exist in an organization and who the members of those groups are?

Personal factors as recreational interests, race, gender, and religion serve as foundations for ________.

According to the study conducted by McLeod and Jones, why did managers favor committees?

A task group charged with performing some type of specific activity is a(n) ________.

In which stage of groupthink does a group member agree with the entire group's position, even when the group member might privately oppose the entire group's position?

When a group reaches the group solidarity stage, the members are likely to compete with each other.

An informal group that gains and maintains membership primarily because of a common concern members have about a specific issue is called ________.

Principles of Modern Management: Concepts and Skills

Managers, Society, and Sustainability

Management and Diversity

Managing in the Global Arena

Plans and Planning Tools

Making Decisions

Strategic Planning: Strategies, Tactics, and Competitive Dynamics

Fundamentals of Organizing

Responsibility, Authority, and Delegation

Human Resource Management

Organizational Change: Stress, Conflict and Virtuality

Influencing and Communication

Leadership

Motivation

Managing Organization Culture

Controlling, Information, and Technology

Production and Control

Appendix 1: Managing History and Current Thinking

Management and Entrepreneurship: Handling Start-Ups and New Ventures

Encouraging Creativity and Innovation

Filters

Exam 15: Groups and Teams

Which of the following is one of the primary benefits of informal group membership?

Which of the following statements about groupthink is true?

The most fundamental ingredient of effective teams is member satisfaction.

The most fundamental ingredient for an effective team is ________.

Which of the following is least accurate regarding groups?

According to ________, the feedback on the functioning of the informal group can give managers ideas about how to modify the formal group so as to increase the probability that informal group members will achieve the satisfaction and growth they desire.

A natural result of group solidarity is ________.

When team members spend more time arguing about schedules and leadership than actually working on their team-based project, the team is most likely caught in the ________ stage of team development.

Formal groups are commonly divided into ________ and ________.

According to Homans' Model, the informal group is established to provide satisfaction and growth for its members.

Interest groups are ________.

An organizational team established to help eliminate a specified issue within the organization is a ________.

Which of the following is an analytical tool that can be used to determine what informal groups exist in an organization and who the members of those groups are?

Personal factors as recreational interests, race, gender, and religion serve as foundations for ________.

According to the study conducted by McLeod and Jones, why did managers favor committees?

A task group charged with performing some type of specific activity is a(n) ________.

In which stage of groupthink does a group member agree with the entire group's position, even when the group member might privately oppose the entire group's position?

When a group reaches the group solidarity stage, the members are likely to compete with each other.

An informal group that gains and maintains membership primarily because of a common concern members have about a specific issue is called ________.

Principles of Modern Management: Concepts and Skills

Managers, Society, and Sustainability

Management and Diversity

Managing in the Global Arena

Plans and Planning Tools

Making Decisions

Strategic Planning: Strategies, Tactics, and Competitive Dynamics

Fundamentals of Organizing

Responsibility, Authority, and Delegation

Human Resource Management

Organizational Change: Stress, Conflict and Virtuality

Influencing and Communication

Leadership

Motivation

Managing Organization Culture

Controlling, Information, and Technology

Production and Control

Appendix 1: Managing History and Current Thinking

Management and Entrepreneurship: Handling Start-Ups and New Ventures

Encouraging Creativity and Innovation

Filters

Formal groups are commonly divided into and .