Question 1

One of the benefits of utilizing committees is that ________.

Accepted Answer

A)  the decision-making process is much quicker than individual decision making 
B)  there is no limit on the size of the committee 
C)  a committee does need a leader or a secretary 
D)  committees improve the quality of decision making 
E)  decision makers don't have to represent the group they come from 
A)  the decision-making process is much quicker than individual decision making 
B)  there is no limit on the size of the committee 
C)  a committee does need a leader or a secretary 
D)  committees improve the quality of decision making 
E)  decision makers don't have to represent the group they come from

Question 2

As used in management-related discussions, a group is simply a gathering of people.

Accepted Answer

A) True 
 B)False

Question 3

Which stage of team development is characterized by a focus on solving organizational problems and meeting assigned challenges?

Accepted Answer

A)  forming 
B)  storming 
C)  acceptance 
D)  performing 
E)  adjourning 
A)  forming 
B)  storming 
C)  acceptance 
D)  performing 
E)  adjourning

Question 4

Jane, a project manager at Global Business Solutions, has decided to have a team meeting on a daily basis for a week to help the team members from different departments get accustomed to each other and assist them in learning about the opportunities and challenges coming their way through a new project. Jane's team is in the ________ stage of development.

Accepted Answer

A)  forming 
B)  storming 
C)  norming 
D)  adjourning 
E)  performing 
A)  forming 
B)  storming 
C)  norming 
D)  adjourning 
E)  performing

Question 5

Informal groups that form in organizations because of the personal affiliation members have with one another are called ________.

Accepted Answer

A)  interest groups 
B)  friendship groups 
C)  formal groups 
D)  work groups 
E)  task groups 
A)  interest groups 
B)  friendship groups 
C)  formal groups 
D)  work groups 
E)  task groups

Question 6

Which of the following would be an example of a task group?

Accepted Answer

A)  a group meeting to prepare the routine financial reports 
B)  a group set up to consider the feasibility of a new product 
C)  a group of employees forming an exercise group 
D)  a group of supervisors responsible for scheduling weekly work 
E)  a group of students coming together because of their music preferences 
A)  a group meeting to prepare the routine financial reports 
B)  a group set up to consider the feasibility of a new product 
C)  a group of employees forming an exercise group 
D)  a group of supervisors responsible for scheduling weekly work 
E)  a group of students coming together because of their music preferences

Question 7

Which of the following is considered a people-related factor that leads to effective team performance?

Accepted Answer

A)  mutual trust and team spirit 
B)  stable goals and priorities 
C)  high power struggle within the team 
D)  proper technical direction and leadership 
E)  organizational stability and job security 
A)  mutual trust and team spirit 
B)  stable goals and priorities 
C)  high power struggle within the team 
D)  proper technical direction and leadership 
E)  organizational stability and job security

Question 8

A collection of individuals whose common work experiences result in the development of a system of interpersonal relationships that extend beyond those established by management is a(n) ________.

Accepted Answer

A)  work team 
B)  task group 
C)  informal group 
D)  command group 
E)  committee 
A)  work team 
B)  task group 
C)  informal group 
D)  command group 
E)  committee

Question 9

Which of the following statements about a group is true?

Accepted Answer

A)  They are characterized by occasional communication among members over time and a size small enough to permit face-to-face communication. 
B)  The most common technique for accomplishing work through people is dividing them into work groups. 
C)  Groups invariably cause desirable consequences within the organization. 
D)  Groups are a simple gathering of people consisting of 5 or more people. 
E)  Groups exist only in some organizational structures. 
A)  They are characterized by occasional communication among members over time and a size small enough to permit face-to-face communication. 
B)  The most common technique for accomplishing work through people is dividing them into work groups. 
C)  Groups invariably cause desirable consequences within the organization. 
D)  Groups are a simple gathering of people consisting of 5 or more people. 
E)  Groups exist only in some organizational structures.

Question 10

Which of the following is a purely procedural step that could be taken to increase the probability that a committee will be successful?

Accepted Answer

A)  rephrasing ideas already expressed 
B)  specifying the authority of the committee 
C)  bringing all members into active participation 
D)  stimulating further thought by members 
E)  keeping the goals of the group flexible 
A)  rephrasing ideas already expressed 
B)  specifying the authority of the committee 
C)  bringing all members into active participation 
D)  stimulating further thought by members 
E)  keeping the goals of the group flexible

Question 11

Which of the following is one of the major reasons to establish a committee?

Accepted Answer

A)  to obtain status and social satisfaction that people might not enjoy without group membership 
B)  to perpetuate social and cultural values that group members consider important 
C)  to encourage groupthink 
D)  to handle routine organizational activities 
E)  to develop new ideas for solving existing organizational problems 
A)  to obtain status and social satisfaction that people might not enjoy without group membership 
B)  to perpetuate social and cultural values that group members consider important 
C)  to encourage groupthink 
D)  to handle routine organizational activities 
E)  to develop new ideas for solving existing organizational problems

Question 12

The ________ stage of team development normally occurs only in teams established for some special purpose to be accomplished in a limited time period.

Accepted Answer

A)  adjourning 
B)  performing 
C)  norming 
D)  storming 
E)  forming 
A)  adjourning 
B)  performing 
C)  norming 
D)  storming 
E)  forming

Question 13

Betty, working for Creative Minds Advertising, decided with a few of her colleagues to have a potluck lunch once in a month. This is an example of ________.

Accepted Answer

A)  a friendship group 
B)  an interest group 
C)  a committee 
D)  a task group 
E)  a special-purpose team 
A)  a friendship group 
B)  an interest group 
C)  a committee 
D)  a task group 
E)  a special-purpose team

Question 14

In the ________ stage of the formal group development process, group members attempt to maximize the group's success by matching individual abilities with group activities and by assisting one another.

Accepted Answer

A)  groupthink 
B)  acceptance 
C)  group control 
D)  communication 
E)  decision making 
A)  groupthink 
B)  acceptance 
C)  group control 
D)  communication 
E)  decision making

Question 15

The larger the organization, the greater the probability that it will use committees on a regular basis.

Accepted Answer

A) True 
 B)False

Question 16

Which of the following statements about formal groups is true?

Accepted Answer

A)  The placements of organization members in such areas as marketing departments and personnel departments are examples of establishing formal groups. 
B)  Formal groups are a collection of individuals whose common work experiences result in the development of a system of interpersonal relations that extend beyond those established by management. 
C)  The coordination of and communication among the formal groups is the responsibility of employees commonly called "cotter pins." 
D)  Formal groups are divided into two general types: interest groups and command groups. 
E)  The formal relationships among group members is summarized using a sociogram. 
A)  The placements of organization members in such areas as marketing departments and personnel departments are examples of establishing formal groups. 
B)  Formal groups are a collection of individuals whose common work experiences result in the development of a system of interpersonal relations that extend beyond those established by management. 
C)  The coordination of and communication among the formal groups is the responsibility of employees commonly called "cotter pins." 
D)  Formal groups are divided into two general types: interest groups and command groups. 
E)  The formal relationships among group members is summarized using a sociogram.

Question 17

Which stage of groupthink occurs when group members feel pressure to conform and censor their own ideas?

Accepted Answer

A)  symptoms of groupthink 
B)  poor decision outcomes 
C)  concurrence seeking 
D)  antecedents 
E)  decision-making defects 
A)  symptoms of groupthink 
B)  poor decision outcomes 
C)  concurrence seeking 
D)  antecedents 
E)  decision-making defects

Question 18

Two formal groups that are often established in organizations are ________ and ________.

Accepted Answer

A)  transitory groups; recurrent groups 
B)  interest groups; committees 
C)  in-groups; out-groups 
D)  committees; work teams 
E)  interest groups; work teams 
A)  transitory groups; recurrent groups 
B)  interest groups; committees 
C)  in-groups; out-groups 
D)  committees; work teams 
E)  interest groups; work teams

Question 19

Contemporary work teams in the United States evolved out of the problem-solving teams based on ________.

Accepted Answer

A)  scientific management principle 
B)  time and motion studies 
C)  assembly line models 
D)  Japanese-style quality circles 
E)  contingency approach 
A)  scientific management principle 
B)  time and motion studies 
C)  assembly line models 
D)  Japanese-style quality circles 
E)  contingency approach

Question 20

List the six task-related steps that help managers build effective work teams.

Accepted Answer

Task-related steps that help managers bu

One of the benefits of utilizing committees is that ________.

As used in management-related discussions, a group is simply a gathering of people.

Which stage of team development is characterized by a focus on solving organizational problems and meeting assigned challenges?

Informal groups that form in organizations because of the personal affiliation members have with one another are called ________.

Which of the following would be an example of a task group?

Which of the following is considered a people-related factor that leads to effective team performance?

A collection of individuals whose common work experiences result in the development of a system of interpersonal relationships that extend beyond those established by management is a(n) ________.

Which of the following statements about a group is true?

Which of the following is a purely procedural step that could be taken to increase the probability that a committee will be successful?

Which of the following is one of the major reasons to establish a committee?

The ________ stage of team development normally occurs only in teams established for some special purpose to be accomplished in a limited time period.

Betty, working for Creative Minds Advertising, decided with a few of her colleagues to have a potluck lunch once in a month. This is an example of ________.

In the ________ stage of the formal group development process, group members attempt to maximize the group's success by matching individual abilities with group activities and by assisting one another.

The larger the organization, the greater the probability that it will use committees on a regular basis.

Which of the following statements about formal groups is true?

Which stage of groupthink occurs when group members feel pressure to conform and censor their own ideas?

Two formal groups that are often established in organizations are and .

Contemporary work teams in the United States evolved out of the problem-solving teams based on ________.

List the six task-related steps that help managers build effective work teams.

Principles of Modern Management: Concepts and Skills

Managers, Society, and Sustainability

Management and Diversity

Managing in the Global Arena

Plans and Planning Tools

Making Decisions

Strategic Planning: Strategies, Tactics, and Competitive Dynamics

Fundamentals of Organizing

Responsibility, Authority, and Delegation

Human Resource Management

Organizational Change: Stress, Conflict and Virtuality

Influencing and Communication

Leadership

Motivation

Managing Organization Culture

Controlling, Information, and Technology

Production and Control

Appendix 1: Managing History and Current Thinking

Management and Entrepreneurship: Handling Start-Ups and New Ventures

Encouraging Creativity and Innovation

Filters

Exam 15: Groups and Teams

One of the benefits of utilizing committees is that ________.

As used in management-related discussions, a group is simply a gathering of people.

Which stage of team development is characterized by a focus on solving organizational problems and meeting assigned challenges?

Informal groups that form in organizations because of the personal affiliation members have with one another are called ________.

Which of the following would be an example of a task group?

Which of the following is considered a people-related factor that leads to effective team performance?

A collection of individuals whose common work experiences result in the development of a system of interpersonal relationships that extend beyond those established by management is a(n) ________.

Which of the following statements about a group is true?

Which of the following is a purely procedural step that could be taken to increase the probability that a committee will be successful?

Which of the following is one of the major reasons to establish a committee?

The ________ stage of team development normally occurs only in teams established for some special purpose to be accomplished in a limited time period.

Betty, working for Creative Minds Advertising, decided with a few of her colleagues to have a potluck lunch once in a month. This is an example of ________.

In the ________ stage of the formal group development process, group members attempt to maximize the group's success by matching individual abilities with group activities and by assisting one another.

The larger the organization, the greater the probability that it will use committees on a regular basis.

Which of the following statements about formal groups is true?

Which stage of groupthink occurs when group members feel pressure to conform and censor their own ideas?

Two formal groups that are often established in organizations are ________ and ________.

Contemporary work teams in the United States evolved out of the problem-solving teams based on ________.

List the six task-related steps that help managers build effective work teams.

Principles of Modern Management: Concepts and Skills

Managers, Society, and Sustainability

Management and Diversity

Managing in the Global Arena

Plans and Planning Tools

Making Decisions

Strategic Planning: Strategies, Tactics, and Competitive Dynamics

Fundamentals of Organizing

Responsibility, Authority, and Delegation

Human Resource Management

Organizational Change: Stress, Conflict and Virtuality

Influencing and Communication

Leadership

Motivation

Managing Organization Culture

Controlling, Information, and Technology

Production and Control

Appendix 1: Managing History and Current Thinking

Management and Entrepreneurship: Handling Start-Ups and New Ventures

Encouraging Creativity and Innovation

Filters

Two formal groups that are often established in organizations are and .