Question 1

Define a group as used in the context of management. Why is study of groups important to managers?

Accepted Answer

A group is not simply a gathering of peo

Question 2

As groups progress through stages of formal group development, the group members are said to grow more mature, effective, and productive. What are the key characteristics of group members at their most advanced stage?

Accepted Answer

Groups that reach maximum maturity and e

Question 3

At which stage of the formal group development process do members find belonging to the group extremely satisfying and are committed to enhancing the group's overall success?

Accepted Answer

A)  group solidarity 
B)  forming 
C)  acceptance 
D)  groupthink 
E)  communication 
A)  group solidarity 
B)  forming 
C)  acceptance 
D)  groupthink 
E)  communication

Question 4

What is a sociogram? How would a manager construct a sociogram, and why might it be useful?

Accepted Answer

A sociogram is a diagram that displays t

Question 5

Which stage of team development is characterized by conflict and disagreement as team members try to clarify their individual roles and challenge the way the team functions?

Accepted Answer

A)  forming 
B)  norming 
C)  performing 
D)  storming 
E)  adjourning 
A)  forming 
B)  norming 
C)  performing 
D)  storming 
E)  adjourning

Question 6

Which of the following is an example of an interest group?

Accepted Answer

A)  a group of friends interested in rock music 
B)  a quarterly work planning group 
C)  a group meeting to consider the feasibility of a new product 
D)  a group meeting to prepare the monthly financial reports 
E)  a group of workers pressing management for better pay 
A)  a group of friends interested in rock music 
B)  a quarterly work planning group 
C)  a group meeting to consider the feasibility of a new product 
D)  a group meeting to prepare the monthly financial reports 
E)  a group of workers pressing management for better pay

Question 7

The model of the evolution of informal groups proposed by George Homans suggests that ________.

Accepted Answer

A)  once established, informal groups will resist changes in the formal work group that threaten the satisfaction of the informal group's members 
B)  informal groups will naturally evolve into problem-solving groups 
C)  the sentiments and activities that emerge within an informal group rarely result from the sentiments, interactions, and activities that already exist within a formal group 
D)  managers should refrain from implementing ideas generated from the feedback received from informal groups as they tend to be biased 
E)  informal groups instituted at the behest of management are more fruitful from an organizational perspective than ones that naturally evolve 
A)  once established, informal groups will resist changes in the formal work group that threaten the satisfaction of the informal group's members 
B)  informal groups will naturally evolve into problem-solving groups 
C)  the sentiments and activities that emerge within an informal group rarely result from the sentiments, interactions, and activities that already exist within a formal group 
D)  managers should refrain from implementing ideas generated from the feedback received from informal groups as they tend to be biased 
E)  informal groups instituted at the behest of management are more fruitful from an organizational perspective than ones that naturally evolve

Question 8

A people-related step in building an effective team is setting stable goals and priorities for the team.

Accepted Answer

A) True 
 B)False

Question 9

Which of the following statements about a task groups is true?

Accepted Answer

A)  They typically handle routine organizational activities. 
B)  They are a formal group outlined in the chain of command on an organizational chart. 
C)  They are usually made up of members on the same organizational level. 
D)  They cannot consist of people from different levels in the organizational hierarchy. 
E)  An interest group is a task group often established in organizations. 
A)  They typically handle routine organizational activities. 
B)  They are a formal group outlined in the chain of command on an organizational chart. 
C)  They are usually made up of members on the same organizational level. 
D)  They cannot consist of people from different levels in the organizational hierarchy. 
E)  An interest group is a task group often established in organizations.

Question 10

________ is the mode of thinking that group members engage in when the desire for agreement so dominates the group that it overrides the need to realistically appraise alternative problem solutions.

Accepted Answer

A)  Social loafing 
B)  Group polarization 
C)  Groupthink 
D)  Cognitive dissonance 
E)  Collective intelligence 
A)  Social loafing 
B)  Group polarization 
C)  Groupthink 
D)  Cognitive dissonance 
E)  Collective intelligence

Question 11

Define a committee. List the four major reasons for establishing committees within an organization.

Accepted Answer

A committee is a group of individuals ch

Question 12

Which of the following statements about self-managed work teams is true?

Accepted Answer

A)  Members of a self-managed team learn specific tasks required to produce a product and avoid job rotation. 
B)  Self-managed teams consist of 5 to 15 employees who work together to produce an entire product. 
C)  Self-managed work teams evolved out of problem-solving teams. 
D)  Self-managed work teams laid the foundation for the emergence of special-purpose teams. 
E)  Self-managed teams never take over managerial duties as scheduling work and vacations and ordering materials. 
A)  Members of a self-managed team learn specific tasks required to produce a product and avoid job rotation. 
B)  Self-managed teams consist of 5 to 15 employees who work together to produce an entire product. 
C)  Self-managed work teams evolved out of problem-solving teams. 
D)  Self-managed work teams laid the foundation for the emergence of special-purpose teams. 
E)  Self-managed teams never take over managerial duties as scheduling work and vacations and ordering materials.

Question 13

Linda, a project manager at a cosmetic company, is handling an assignment to rejuvenate the company's supply chain management. Linda is working with a new team of experts who have never worked with each other before. Linda, having the experience of handling different kinds of teams helped her team members sort out their difference of opinion on how to update the company's supply chain. Eventually, her team started respecting each other's opinions and valuing their differences. Linda was no more involved in decision making and problem solving since her team members were working better together and were in a position to take on more responsibility. This is an example of the ________.

Accepted Answer

A)  learning stage of team development 
B)  storming stage of team development 
C)  norming stage of team development 
D)  adjourning stage of team development 
E)  forming stage of team development 
A)  learning stage of team development 
B)  storming stage of team development 
C)  norming stage of team development 
D)  adjourning stage of team development 
E)  forming stage of team development

Question 14

Which of the following statements is true?

Accepted Answer

A)  A team qualifies as a group only if its members focus on helping one another accomplish organizational objectives. 
B)  The terms "group" and "team" are not synonymous. 
C)  A team consists of any number of people who interact with one another, are psychologically aware of one another, and think of themselves as a team. 
D)  Not all teams in organizations are groups, but all groups are teams. 
E)  A team is a group whose members influence one another toward the accomplishment of an organizational objective. 
A)  A team qualifies as a group only if its members focus on helping one another accomplish organizational objectives. 
B)  The terms "group" and "team" are not synonymous. 
C)  A team consists of any number of people who interact with one another, are psychologically aware of one another, and think of themselves as a team. 
D)  Not all teams in organizations are groups, but all groups are teams. 
E)  A team is a group whose members influence one another toward the accomplishment of an organizational objective.

Question 15

A sociometric diagram that summarizes the personal feelings of organization members about the people in the organization with whom they would like to spend free time is a ________.

Accepted Answer

A)  social audit 
B)  sociogram 
C)  social network diagram 
D)  formal group development diagram 
E)  friendship chart 
A)  social audit 
B)  sociogram 
C)  social network diagram 
D)  formal group development diagram 
E)  friendship chart

Question 16

Barb is seeking new, innovative, novel ideas from her staff as they prepare for a new work process. As Barb forms a task group to work on the new procedure brainstorming she knows she needs to place individuals on the task group who share different ideas so that she does not in the end realize she has formed a/an ________ group with similarities and commonalities that may get in the way of the very innovation she is seeking.

Accepted Answer

A)  bonding 
B)  buddy 
C)  work 
D)  project 
E)  interest 
A)  bonding 
B)  buddy 
C)  work 
D)  project 
E)  interest

Question 17

Identify the correct sequence of the stages of formal group development suggested by Bernard Bass.

Accepted Answer

A)  group control, acceptance, communication/decision making, group solidarity 
B)  acceptance, group solidarity, group control, communication/decision making 
C)  group solidarity, acceptance, communication/decision making, group control 
D)  group control, group solidarity, acceptance, communication/decision making 
E)  acceptance, communication/decision making, group solidarity, group control 
A)  group control, acceptance, communication/decision making, group solidarity 
B)  acceptance, group solidarity, group control, communication/decision making 
C)  group solidarity, acceptance, communication/decision making, group control 
D)  group control, group solidarity, acceptance, communication/decision making 
E)  acceptance, communication/decision making, group solidarity, group control

Question 18

The ________ stage of team development is usually characterized by uncertainty and stress, because the team is new.

Accepted Answer

A)  performing 
B)  adjourning 
C)  storming 
D)  norming 
E)  forming 
A)  performing 
B)  adjourning 
C)  storming 
D)  norming 
E)  forming

Question 19

What steps can management take to help prevent "groupthink" from occurring in formal groups?

Accepted Answer

Managers first of all must be aware of t

Question 20

What differences exist between formal and informal groups?

Accepted Answer

Formal groups are assigned by management

Define a group as used in the context of management. Why is study of groups important to managers?

As groups progress through stages of formal group development, the group members are said to grow more mature, effective, and productive. What are the key characteristics of group members at their most advanced stage?

At which stage of the formal group development process do members find belonging to the group extremely satisfying and are committed to enhancing the group's overall success?

What is a sociogram? How would a manager construct a sociogram, and why might it be useful?

Which stage of team development is characterized by conflict and disagreement as team members try to clarify their individual roles and challenge the way the team functions?

Which of the following is an example of an interest group?

The model of the evolution of informal groups proposed by George Homans suggests that ________.

A people-related step in building an effective team is setting stable goals and priorities for the team.

Which of the following statements about a task groups is true?

________ is the mode of thinking that group members engage in when the desire for agreement so dominates the group that it overrides the need to realistically appraise alternative problem solutions.

Define a committee. List the four major reasons for establishing committees within an organization.

Which of the following statements about self-managed work teams is true?

Which of the following statements is true?

A sociometric diagram that summarizes the personal feelings of organization members about the people in the organization with whom they would like to spend free time is a ________.

Identify the correct sequence of the stages of formal group development suggested by Bernard Bass.

The ________ stage of team development is usually characterized by uncertainty and stress, because the team is new.

What steps can management take to help prevent "groupthink" from occurring in formal groups?

What differences exist between formal and informal groups?

Principles of Modern Management: Concepts and Skills

Managers, Society, and Sustainability

Management and Diversity

Managing in the Global Arena

Plans and Planning Tools

Making Decisions

Strategic Planning: Strategies, Tactics, and Competitive Dynamics

Fundamentals of Organizing

Responsibility, Authority, and Delegation

Human Resource Management

Organizational Change: Stress, Conflict and Virtuality

Influencing and Communication

Leadership

Motivation

Managing Organization Culture

Controlling, Information, and Technology

Production and Control

Appendix 1: Managing History and Current Thinking

Management and Entrepreneurship: Handling Start-Ups and New Ventures

Encouraging Creativity and Innovation

Filters

Exam 15: Groups and Teams

Define a group as used in the context of management. Why is study of groups important to managers?

As groups progress through stages of formal group development, the group members are said to grow more mature, effective, and productive. What are the key characteristics of group members at their most advanced stage?

At which stage of the formal group development process do members find belonging to the group extremely satisfying and are committed to enhancing the group's overall success?

What is a sociogram? How would a manager construct a sociogram, and why might it be useful?

Which stage of team development is characterized by conflict and disagreement as team members try to clarify their individual roles and challenge the way the team functions?

Which of the following is an example of an interest group?

The model of the evolution of informal groups proposed by George Homans suggests that ________.

A people-related step in building an effective team is setting stable goals and priorities for the team.

Which of the following statements about a task groups is true?

________ is the mode of thinking that group members engage in when the desire for agreement so dominates the group that it overrides the need to realistically appraise alternative problem solutions.

Define a committee. List the four major reasons for establishing committees within an organization.

Which of the following statements about self-managed work teams is true?

Which of the following statements is true?

A sociometric diagram that summarizes the personal feelings of organization members about the people in the organization with whom they would like to spend free time is a ________.

Identify the correct sequence of the stages of formal group development suggested by Bernard Bass.

The ________ stage of team development is usually characterized by uncertainty and stress, because the team is new.

What steps can management take to help prevent "groupthink" from occurring in formal groups?

What differences exist between formal and informal groups?

Principles of Modern Management: Concepts and Skills

Managers, Society, and Sustainability

Management and Diversity

Managing in the Global Arena

Plans and Planning Tools

Making Decisions

Strategic Planning: Strategies, Tactics, and Competitive Dynamics

Fundamentals of Organizing

Responsibility, Authority, and Delegation

Human Resource Management

Organizational Change: Stress, Conflict and Virtuality

Influencing and Communication

Leadership

Motivation

Managing Organization Culture

Controlling, Information, and Technology

Production and Control

Appendix 1: Managing History and Current Thinking

Management and Entrepreneurship: Handling Start-Ups and New Ventures

Encouraging Creativity and Innovation

Filters