Question 1

The most significant factor in determining whether an organization will have staff personnel is ________.

Accepted Answer

A)  the size of the organization 
B)  the qualifications of the workers 
C)  the type of industry 
D)  the degree of centralization in the organization 
E)  the nature of the products and service produced 
A)  the size of the organization 
B)  the qualifications of the workers 
C)  the type of industry 
D)  the degree of centralization in the organization 
E)  the nature of the products and service produced

Question 2

According to many management theorists, the most basic method of dividing job activities is the functional similarity method.

Accepted Answer

A) True 
 B)False

Question 3

Barnard maintains that authority will be accepted under all the following conditions, EXCEPT when ________.

Accepted Answer

A)  the individual believes the order is consistent with the purpose of the organization 
B)  the individual can understand the order being communicated 
C)  the individual sees the order as compatible with his or her personal interests 
D)  the individual is mentally and physically able to comply with the order 
E)  the individual considers informal communication channels to be more credible than formal ones 
A)  the individual believes the order is consistent with the purpose of the organization 
B)  the individual can understand the order being communicated 
C)  the individual sees the order as compatible with his or her personal interests 
D)  the individual is mentally and physically able to comply with the order 
E)  the individual considers informal communication channels to be more credible than formal ones

Question 4

Jack is the business head at Micron Computers. The firm has set its revenue target for the year at $5 million. Jack will have to ensure that this financial target is met by overseeing the performance of the firm's various departments, and providing necessary direction and guidance. In this scenario, Jack has a ________.

Accepted Answer

A)  general responsibility 
B)  specific responsibility 
C)  operational responsibility 
D)  latent responsibility 
E)  tactical responsibility 
A)  general responsibility 
B)  specific responsibility 
C)  operational responsibility 
D)  latent responsibility 
E)  tactical responsibility

Question 5

Which of the following should managers NOT do to eliminate obstacles to the delegation process?

Accepted Answer

A)  maximize the impact of delegated authority on established working relationships 
B)  help delegates cope with problems whenever necessary 
C)  build subordinate confidence in the use of delegated authority 
D)  willingly consider the ideas of others seriously 
E)  allow employees to learn from their mistakes without suffering unreasonable penalties 
A)  maximize the impact of delegated authority on established working relationships 
B)  help delegates cope with problems whenever necessary 
C)  build subordinate confidence in the use of delegated authority 
D)  willingly consider the ideas of others seriously 
E)  allow employees to learn from their mistakes without suffering unreasonable penalties

Question 6

Which of the following statements is true about responsibility?

Accepted Answer

A)  Responsibility is often easy to identify. 
B)  Responsibility does not create an obligation to perform the assigned activities. 
C)  The source of responsibility lies within the individual. 
D)  Responsibility is the right to perform or command. 
E)  Managers who delegate tasks are not responsible for the tasks. 
A)  Responsibility is often easy to identify. 
B)  Responsibility does not create an obligation to perform the assigned activities. 
C)  The source of responsibility lies within the individual. 
D)  Responsibility is the right to perform or command. 
E)  Managers who delegate tasks are not responsible for the tasks.

Question 7

The three main types of authority that can exist within an organization are ________.

Accepted Answer

A)  line authority, staff authority, and formal authority 
B)  staff authority, informal authority, and formal authority 
C)  line authority, staff authority, and functional authority 
D)  line authority, functional authority, and formal authority 
E)  formal authority, informal authority, and functional authority 
A)  line authority, staff authority, and formal authority 
B)  staff authority, informal authority, and formal authority 
C)  line authority, staff authority, and functional authority 
D)  line authority, functional authority, and formal authority 
E)  formal authority, informal authority, and functional authority

Question 8

Explain the concepts of line, staff, and functional authority.

Accepted Answer

Line authority is the most fundamental t

Question 9

Differentiate between responsibility, accountability, and authority.

Accepted Answer

Responsibility is the obligation to perf

Question 10

Why is it important managers understand the distribution of responsibility in their organizations?

Accepted Answer

Clarifying job activities that take plac

Question 11

Which of the following is most likely to be true if an organization is decentralized?

Accepted Answer

A)  homogeneity in the organization's product line 
B)  narrow span of management 
C)  high degree of delegation 
D)  little accountability 
E)  lack of authority among middle managers 
A)  homogeneity in the organization's product line 
B)  narrow span of management 
C)  high degree of delegation 
D)  little accountability 
E)  lack of authority among middle managers

Question 12

HR Village, a staffing company, has invited applications for the position of director of recruitment and compensation. This position is accountable for planning, organizing, and managing the recruitment and compensation services for the company. This list of specific activities is an example of a ________.

Accepted Answer

A)  job evaluation 
B)  work sample 
C)  job description 
D)  work plan 
E)  job specification 
A)  job evaluation 
B)  work sample 
C)  job description 
D)  work plan 
E)  job specification

Question 13

The first step in the functional similarity method of dividing jobs is ________.

Accepted Answer

A)  to designate appropriate activities that must be performed to reach desired objectives 
B)  to examine management system objectives 
C)  to make specific individuals responsible for performing specific jobs 
D)  to design specific jobs by grouping similar activities 
E)  to create an organization chart 
A)  to designate appropriate activities that must be performed to reach desired objectives 
B)  to examine management system objectives 
C)  to make specific individuals responsible for performing specific jobs 
D)  to design specific jobs by grouping similar activities 
E)  to create an organization chart

Question 14

Delegation is the process of assigning job activities and related authority to specific individuals in the organization.

Accepted Answer

A) True 
 B)False

Question 15

The final step in the functional similarity method of dividing jobs is ________.

Accepted Answer

A)  to design specific jobs by grouping similar activities 
B)  to create an organization chart 
C)  to make specific individuals responsible for performing specific jobs 
D)  to examine management system objectives 
E)  to identify the activities that must be performed to reach desired objectives 
A)  to design specific jobs by grouping similar activities 
B)  to create an organization chart 
C)  to make specific individuals responsible for performing specific jobs 
D)  to examine management system objectives 
E)  to identify the activities that must be performed to reach desired objectives

Question 16

A new manager could use a ________ to help ensure there is clarity of relationships across the organization and an understanding of how the relationships of individuals and jobs impact each other.

Accepted Answer

A)  management planning chart 
B)  management delegation graph 
C)  management assessment tool 
D)  management communications guide 
E)  management responsibility guide 
A)  management planning chart 
B)  management delegation graph 
C)  management assessment tool 
D)  management communications guide 
E)  management responsibility guide

Question 17

Describe the functional similarity method of dividing job activities.

Accepted Answer

The functional similarity method is, acc

Question 18

In which of the following roles do staff personnel act as representatives, or agents, of top management?

Accepted Answer

A)  control role 
B)  advisory role 
C)  service role 
D)  counseling role 
E)  functional role 
A)  control role 
B)  advisory role 
C)  service role 
D)  counseling role 
E)  functional role

Question 19

When a minimal number of job activities and minimal amount of authority are delegated to subordinates, the organization is ________.

Accepted Answer

A)  decentralized 
B)  formalized 
C)  flat 
D)  centralized 
E)  functionally organized 
A)  decentralized 
B)  formalized 
C)  flat 
D)  centralized 
E)  functionally organized

Question 20

Which of the following key dimensions of responsible management behavior is concerned with managers accepting criticism for mistakes and buffering their groups from excessive criticism?

Accepted Answer

A)  behavior with upper management 
B)  personal attitudes and values 
C)  attitude toward and conduct with subordinates 
D)  behavior with people outside the organization 
E)  behavior with other groups 
A)  behavior with upper management 
B)  personal attitudes and values 
C)  attitude toward and conduct with subordinates 
D)  behavior with people outside the organization 
E)  behavior with other groups

The most significant factor in determining whether an organization will have staff personnel is ________.

According to many management theorists, the most basic method of dividing job activities is the functional similarity method.

Barnard maintains that authority will be accepted under all the following conditions, EXCEPT when ________.

Which of the following should managers NOT do to eliminate obstacles to the delegation process?

Which of the following statements is true about responsibility?

The three main types of authority that can exist within an organization are ________.

Explain the concepts of line, staff, and functional authority.

Differentiate between responsibility, accountability, and authority.

Why is it important managers understand the distribution of responsibility in their organizations?

Which of the following is most likely to be true if an organization is decentralized?

The first step in the functional similarity method of dividing jobs is ________.

Delegation is the process of assigning job activities and related authority to specific individuals in the organization.

The final step in the functional similarity method of dividing jobs is ________.

A new manager could use a ________ to help ensure there is clarity of relationships across the organization and an understanding of how the relationships of individuals and jobs impact each other.

Describe the functional similarity method of dividing job activities.

In which of the following roles do staff personnel act as representatives, or agents, of top management?

When a minimal number of job activities and minimal amount of authority are delegated to subordinates, the organization is ________.

Which of the following key dimensions of responsible management behavior is concerned with managers accepting criticism for mistakes and buffering their groups from excessive criticism?

Principles of Modern Management: Concepts and Skills

Managers, Society, and Sustainability

Management and Diversity

Managing in the Global Arena

Plans and Planning Tools

Making Decisions

Strategic Planning: Strategies, Tactics, and Competitive Dynamics

Fundamentals of Organizing

Human Resource Management

Organizational Change: Stress, Conflict and Virtuality

Influencing and Communication

Leadership

Motivation

Groups and Teams

Managing Organization Culture

Controlling, Information, and Technology

Production and Control

Appendix 1: Managing History and Current Thinking

Management and Entrepreneurship: Handling Start-Ups and New Ventures

Encouraging Creativity and Innovation

Filters

Exam 9: Responsibility, Authority, and Delegation

The most significant factor in determining whether an organization will have staff personnel is ________.

According to many management theorists, the most basic method of dividing job activities is the functional similarity method.

Barnard maintains that authority will be accepted under all the following conditions, EXCEPT when ________.

Which of the following should managers NOT do to eliminate obstacles to the delegation process?

Which of the following statements is true about responsibility?

The three main types of authority that can exist within an organization are ________.

Explain the concepts of line, staff, and functional authority.

Differentiate between responsibility, accountability, and authority.

Why is it important managers understand the distribution of responsibility in their organizations?

Which of the following is most likely to be true if an organization is decentralized?

The first step in the functional similarity method of dividing jobs is ________.

Delegation is the process of assigning job activities and related authority to specific individuals in the organization.

The final step in the functional similarity method of dividing jobs is ________.

A new manager could use a ________ to help ensure there is clarity of relationships across the organization and an understanding of how the relationships of individuals and jobs impact each other.

Describe the functional similarity method of dividing job activities.

In which of the following roles do staff personnel act as representatives, or agents, of top management?

When a minimal number of job activities and minimal amount of authority are delegated to subordinates, the organization is ________.

Which of the following key dimensions of responsible management behavior is concerned with managers accepting criticism for mistakes and buffering their groups from excessive criticism?

Principles of Modern Management: Concepts and Skills

Managers, Society, and Sustainability

Management and Diversity

Managing in the Global Arena

Plans and Planning Tools

Making Decisions

Strategic Planning: Strategies, Tactics, and Competitive Dynamics

Fundamentals of Organizing

Human Resource Management

Organizational Change: Stress, Conflict and Virtuality

Influencing and Communication

Leadership

Motivation

Groups and Teams

Managing Organization Culture

Controlling, Information, and Technology

Production and Control

Appendix 1: Managing History and Current Thinking

Management and Entrepreneurship: Handling Start-Ups and New Ventures

Encouraging Creativity and Innovation

Filters