Question 1

Teams can reduce the degree of stress that employees experience on the job.

Accepted Answer

A) True 
 B)False

Question 2

Which of the following is not an example of cost reductions arising from team environments?

Accepted Answer

A)  Reduced absenteeism 
B)  Reduced scrap 
C)  Lower turnover 
D)  Fewer errors 
E)  Lower commitment 
A)  Reduced absenteeism 
B)  Reduced scrap 
C)  Lower turnover 
D)  Fewer errors 
E)  Lower commitment

Question 3

All of the following are true of large groups except

Accepted Answer

A)  large groups have formalized interactions. 
B)  large groups set agendas. 
C)  large do not set many rules or regulations. 
D)  large groups follow parliamentary procedures. 
E)  large groups offer more social interactions. 
A)  large groups have formalized interactions. 
B)  large groups set agendas. 
C)  large do not set many rules or regulations. 
D)  large groups follow parliamentary procedures. 
E)  large groups offer more social interactions.

Question 4

A group is ____________________ if the members are different in one or several ways that are critical to the work.

Accepted Answer

The answer of A group is ____________________ if the members...

Question 5

Increasing group interaction will not usually affect the cohesiveness of the group.

Accepted Answer

A) True 
 B)False

Question 6

Describe the costs associated with moving to a team-based organization.

Accepted Answer

Moving to a team-based organization can

Question 7

Group ____________________ describes the degree of similarity or difference among group members.

Accepted Answer

The answer of Group ____________________ describes the degree of similarity...

Question 8

Norms are

Accepted Answer

A)  a tendency toward a particular set of behaviors. 
B)  a standard against which the appropriateness of a behavior is judged. 
C)  the sum of the activities of individuals. 
D)  two or more people interacting with and influencing each other. 
E)  a set of expected behaviors associated with position. 
A)  a tendency toward a particular set of behaviors. 
B)  a standard against which the appropriateness of a behavior is judged. 
C)  the sum of the activities of individuals. 
D)  two or more people interacting with and influencing each other. 
E)  a set of expected behaviors associated with position.

Question 9

The five ___________________________________ are composition, size, norms, informal leadership, and cohesiveness.

Accepted Answer

group perf

Question 10

The two essential issues that must not be overlooked when implementing teams are

Accepted Answer

A)  team performance and top management support. 
B)  implementation and team performance. 
C)  starting at the top and member loyalty. 
D)  team performance and team motivation. 
E)  team motivation and reward systems. 
A)  team performance and top management support. 
B)  implementation and team performance. 
C)  starting at the top and member loyalty. 
D)  team performance and team motivation. 
E)  team motivation and reward systems.

Question 11

The cost of teams includes which of the following factors?

Accepted Answer

A)  the difficulty of changing to a team-based organization. 
B)  an increase in innovation and creativity. 
C)  adverse impact on the bottom line. 
D)  increased social loafing. 
E)  decreased groupthink. 
A)  the difficulty of changing to a team-based organization. 
B)  an increase in innovation and creativity. 
C)  adverse impact on the bottom line. 
D)  increased social loafing. 
E)  decreased groupthink.

Question 12

Group composition is

Accepted Answer

A)  the sum of the activities of individuals. 
B)  a set of expected behaviors associated with a position. 
C)  usually described in terms of the homogeneity or heterogeneity of group members. 
D)  two or more people interacting with and influencing each other. 
E)  expected behavior or behavioral patterns. 
A)  the sum of the activities of individuals. 
B)  a set of expected behaviors associated with a position. 
C)  usually described in terms of the homogeneity or heterogeneity of group members. 
D)  two or more people interacting with and influencing each other. 
E)  expected behavior or behavioral patterns.

Question 13

Group norms are developed in the control and organization stage of group development.

Accepted Answer

A) True 
 B)False

Question 14

A group is homogeneous if

Accepted Answer

A)  members are similar in one or several ways that are critical to the work of the group. 
B)  the group is highly productive. 
C)  two or more people interact with and influence each other. 
D)  men and women are represented equally in the group. 
E)  the organization allows the group a high degree of autonomy. 
A)  members are similar in one or several ways that are critical to the work of the group. 
B)  the group is highly productive. 
C)  two or more people interact with and influence each other. 
D)  men and women are represented equally in the group. 
E)  the organization allows the group a high degree of autonomy.

Question 15

In most situations, the most effective group size is 30 or more members because more ideas are generated.

Accepted Answer

A) True 
 B)False

Question 16

Which types of teams discussed in theChapter could successfully operate as virtual teams? Provide support for your answer.

Accepted Answer

The types of teams discussed in the chap

Question 17

A team that never actually meets together in the same room is called a

Accepted Answer

A)  virtual team. 
B)  quality circle. 
C)  cross-functional team. 
D)  product development team. 
E)  management team. 
A)  virtual team. 
B)  quality circle. 
C)  cross-functional team. 
D)  product development team. 
E)  management team.

Question 18

____ are usually temporary and are established to solve a particular problem.

Accepted Answer

A)  Friendship groups 
B)  Task groups 
C)  Affinity groups 
D)  Interest groups 
E)  Command groups 
A)  Friendship groups 
B)  Task groups 
C)  Affinity groups 
D)  Interest groups 
E)  Command groups

Question 19

Which of the following is not a stage of group development?

Accepted Answer

A)  Control and organization 
B)  Motivation and productivity 
C)  Mutual acceptance 
D)  Communication and decision making 
E)  Friendship and social interaction 
A)  Control and organization 
B)  Motivation and productivity 
C)  Mutual acceptance 
D)  Communication and decision making 
E)  Friendship and social interaction

Question 20

Matching
​Match each of the following descriptions with the type of group or team it most clearly illustrates.
-​cross-functional team

Accepted Answer

A) ​In writing this book, much of the communication was done over the Internet and several team members have never actually met in person. 
B) A gynecology clinic wants to replace its paper-based record-keeping system with an electronic one.The head of the clinic puts together a team of IT professionals to choose which software system to buy and then implement it. 
C) ​Maxine is a technical writer, as is everyone on her team. 
D) ​Ivan puts together a group of people to play a new Dungeons and Dragons campaign.Once the campaign is finished, the group will disband. 
E) Helga is part of a semi-autonomous team ​that develops new technologies for her company.
F)​Simon, a quality assurance expert, is a top manager who works closely with top managers in software development, documentation, and technical support.
G)​Psyche and her companies meet regularly to drink whiskey and play the ukulele. 
A) ​In writing this book, much of the communication was done over the Internet and several team members have never actually met in person. 
B) A gynecology clinic wants to replace its paper-based record-keeping system with an electronic one.The head of the clinic puts together a team of IT professionals to choose which software system to buy and then implement it. 
C) ​Maxine is a technical writer, as is everyone on her team. 
D) ​Ivan puts together a group of people to play a new Dungeons and Dragons campaign.Once the campaign is finished, the group will disband. 
E) Helga is part of a semi-autonomous team ​that develops new technologies for her company.
F)​Simon, a quality assurance expert, is a top manager who works closely with top managers in software development, documentation, and technical support.
G)​Psyche and her companies meet regularly to drink whiskey and play the ukulele.

Teams can reduce the degree of stress that employees experience on the job.

Which of the following is not an example of cost reductions arising from team environments?

All of the following are true of large groups except

A group is ____________________ if the members are different in one or several ways that are critical to the work.

Increasing group interaction will not usually affect the cohesiveness of the group.

Describe the costs associated with moving to a team-based organization.

Group ____________________ describes the degree of similarity or difference among group members.

Norms are

The five ___________________________________ are composition, size, norms, informal leadership, and cohesiveness.

The two essential issues that must not be overlooked when implementing teams are

The cost of teams includes which of the following factors?

Group composition is

Group norms are developed in the control and organization stage of group development.

A group is homogeneous if

In most situations, the most effective group size is 30 or more members because more ideas are generated.

Which types of teams discussed in theChapter could successfully operate as virtual teams? Provide support for your answer.

A team that never actually meets together in the same room is called a

____ are usually temporary and are established to solve a particular problem.

Which of the following is not a stage of group development?

Matching Match each of the following descriptions with the type of group or team it most clearly illustrates. -cross-functional team

An Overview of Organizational Behavior

The Changing Environment of Organizations

Individual Differences

Individual Values, Perceptions, and Reactions

Motivating Behavior

Motivating Behavior with Work and Rewards

Decision Making and Problem Solving

Communication

Managing Conflict and Negotiating

Traditional Leadership Approaches

Contemporary Views of Leadership in Organizations

Power, Influence, and Politics

Organizational Structure and Design

Organizational Culture

Organization Change and Change Management

Filters

Exam 7: Groups and Teams

Teams can reduce the degree of stress that employees experience on the job.

Which of the following is not an example of cost reductions arising from team environments?

All of the following are true of large groups except

A group is ____________________ if the members are different in one or several ways that are critical to the work.

Increasing group interaction will not usually affect the cohesiveness of the group.

Describe the costs associated with moving to a team-based organization.

Group ____________________ describes the degree of similarity or difference among group members.

Norms are

The five ___________________________________ are composition, size, norms, informal leadership, and cohesiveness.

The two essential issues that must not be overlooked when implementing teams are

The cost of teams includes which of the following factors?

Group composition is

Group norms are developed in the control and organization stage of group development.

A group is homogeneous if

In most situations, the most effective group size is 30 or more members because more ideas are generated.

Which types of teams discussed in theChapter could successfully operate as virtual teams? Provide support for your answer.

A team that never actually meets together in the same room is called a

____ are usually temporary and are established to solve a particular problem.

Which of the following is not a stage of group development?

Matching ​Match each of the following descriptions with the type of group or team it most clearly illustrates. -​cross-functional team

An Overview of Organizational Behavior

The Changing Environment of Organizations

Individual Differences

Individual Values, Perceptions, and Reactions

Motivating Behavior

Motivating Behavior with Work and Rewards

Decision Making and Problem Solving

Communication

Managing Conflict and Negotiating

Traditional Leadership Approaches

Contemporary Views of Leadership in Organizations

Power, Influence, and Politics

Organizational Structure and Design

Organizational Culture

Organization Change and Change Management

Filters

Matching Match each of the following descriptions with the type of group or team it most clearly illustrates. -cross-functional team