Question 1

____ are informal and relatively permanent.

Accepted Answer

A)  Special project groups 
B)  Command groups 
C)  Interest groups 
D)  Friendship groups 
E)  Task groups 
A)  Special project groups 
B)  Command groups 
C)  Interest groups 
D)  Friendship groups 
E)  Task groups

Question 2

Virtual teams usually utilize some form of technology to enhance communication among individuals who are members of the team.

Accepted Answer

A) True 
 B)False

Question 3

In the reality and unrest phase of team implementation, team members and managers often report frustration and confusion about the new situation.

Accepted Answer

A) True 
 B)False

Question 4

The concept of ____ is essential to the definition of groups presented in your text.

Accepted Answer

A)  interaction 
B)  coordination 
C)  cohesion 
D)  member personality 
E)  proximity 
A)  interaction 
B)  coordination 
C)  cohesion 
D)  member personality 
E)  proximity

Question 5

Which of the following is a type of informal group?

Accepted Answer

A)  Special project 
B)  Friendship 
C)  Task 
D)  Command 
E)  Affinity 
A)  Special project 
B)  Friendship 
C)  Task 
D)  Command 
E)  Affinity

Question 6

Videoconferencing, instant messaging, electric meetings, and even conference calls are considered __________ technology.

Accepted Answer

A)  asynchronous 
B)  futuristic 
C)  team-specific 
D)  ineffective 
E)  synchronous 
A)  asynchronous 
B)  futuristic 
C)  team-specific 
D)  ineffective 
E)  synchronous

Question 7

____ are informal and organized around a particular activity.

Accepted Answer

A)  Friendship groups 
B)  Interest groups 
C)  Command groups 
D)  All groups 
E)  Task groups 
A)  Friendship groups 
B)  Interest groups 
C)  Command groups 
D)  All groups 
E)  Task groups

Question 8

Problem-solving teams are permanent teams that make recommendations for others to implement.

Accepted Answer

A) True 
 B)False

Question 9

Which of the following is a formal group?

Accepted Answer

A)  Interest 
B)  Friendship 
C)  Social 
D)  Command 
E)  Grapevine 
A)  Interest 
B)  Friendship 
C)  Social 
D)  Command 
E)  Grapevine

Question 10

The audience at an Oprah Winfrey talk show is an example of a(n) ____ group.

Accepted Answer

A)  special project 
B)  command 
C)  task 
D)  friendship 
E)  interest 
A)  special project 
B)  command 
C)  task 
D)  friendship 
E)  interest

Question 11

Cohesiveness is generally higher in small groups than it is in large groups.

Accepted Answer

A) True 
 B)False

Question 12

In the ____ phase of team implementation, enthusiasm runs high and the anticipation of employees is quite positive.

Accepted Answer

A)  self-managing teams 
B)  start-up 
C)  leader-centered teams 
D)  tightly formed teams 
E)  reality and unrest 
A)  self-managing teams 
B)  start-up 
C)  leader-centered teams 
D)  tightly formed teams 
E)  reality and unrest

Question 13

What is (are) the new role(s) of managers in teams?

Accepted Answer

A)  Supervisors and evaluators 
B)  Top managers 
C)  Team members 
D)  Technical specialists 
E)  Coaches and facilitators 
A)  Supervisors and evaluators 
B)  Top managers 
C)  Team members 
D)  Technical specialists 
E)  Coaches and facilitators

Question 14

The group members express their views more openly in the ____ stage of group development?

Accepted Answer

A)  mutual acceptance 
B)  communication and decision making 
C)  productivity 
D)  control and organization 
E)  motivation 
A)  mutual acceptance 
B)  communication and decision making 
C)  productivity 
D)  control and organization 
E)  motivation

Question 15

Why does working in teams result in enhanced performance?

Accepted Answer

A)  Waste and errors are spread across multiple individuals. 
B)  Managers lower their performance standards. 
C)  Team members spend less time in direct contact with customers. 
D)  Teams pool individual efforts in new ways and strive for continuous improvement. 
E)  Taller hierarchies improve communication processes. 
A)  Waste and errors are spread across multiple individuals. 
B)  Managers lower their performance standards. 
C)  Team members spend less time in direct contact with customers. 
D)  Teams pool individual efforts in new ways and strive for continuous improvement. 
E)  Taller hierarchies improve communication processes.

Question 16

Communication in Western cultures is typically indirect and vague.

Accepted Answer

A) True 
 B)False

Question 17

When cohesiveness is ____ and norms are ____ compatible with organizational goals, productivity is the highest.

Accepted Answer

A)  low; not 
B)  high; not 
C)  high; highly 
D)  present; highly 
E)  low; highly 
A)  low; not 
B)  high; not 
C)  high; highly 
D)  present; highly 
E)  low; highly

Question 18

The positive benefits of a team-based environment include all of the following except

Accepted Answer

A)  enhanced performance. 
B)  employee benefits. 
C)  organizational enhancements. 
D)  reduced costs. 
E)  all of these are benefits 
A)  enhanced performance. 
B)  employee benefits. 
C)  organizational enhancements. 
D)  reduced costs. 
E)  all of these are benefits

Question 19

During the ____ phase of team implementation, managers have withdrawn from the daily operations and are counseling teams.

Accepted Answer

A)  tightly formed teams 
B)  start-up 
C)  leader-centered teams 
D)  self-managing teams 
E)  reality and unrest 
A)  tightly formed teams 
B)  start-up 
C)  leader-centered teams 
D)  self-managing teams 
E)  reality and unrest

Question 20

Implementing teams in organizations is not easy; it takes a lot of hard work, time, training, and patience.

Accepted Answer

A) True 
 B)False

____ are informal and relatively permanent.

Virtual teams usually utilize some form of technology to enhance communication among individuals who are members of the team.

In the reality and unrest phase of team implementation, team members and managers often report frustration and confusion about the new situation.

The concept of ____ is essential to the definition of groups presented in your text.

Which of the following is a type of informal group?

Videoconferencing, instant messaging, electric meetings, and even conference calls are considered __________ technology.

____ are informal and organized around a particular activity.

Problem-solving teams are permanent teams that make recommendations for others to implement.

Which of the following is a formal group?

The audience at an Oprah Winfrey talk show is an example of a(n) ____ group.

Cohesiveness is generally higher in small groups than it is in large groups.

In the ____ phase of team implementation, enthusiasm runs high and the anticipation of employees is quite positive.

What is (are) the new role(s) of managers in teams?

The group members express their views more openly in the ____ stage of group development?

Why does working in teams result in enhanced performance?

Communication in Western cultures is typically indirect and vague.

When cohesiveness is and norms are compatible with organizational goals, productivity is the highest.

The positive benefits of a team-based environment include all of the following except

During the ____ phase of team implementation, managers have withdrawn from the daily operations and are counseling teams.

Implementing teams in organizations is not easy; it takes a lot of hard work, time, training, and patience.

An Overview of Organizational Behavior

The Changing Environment of Organizations

Individual Differences

Individual Values, Perceptions, and Reactions

Motivating Behavior

Motivating Behavior with Work and Rewards

Decision Making and Problem Solving

Communication

Managing Conflict and Negotiating

Traditional Leadership Approaches

Contemporary Views of Leadership in Organizations

Power, Influence, and Politics

Organizational Structure and Design

Organizational Culture

Organization Change and Change Management

Filters

Exam 7: Groups and Teams

____ are informal and relatively permanent.

Virtual teams usually utilize some form of technology to enhance communication among individuals who are members of the team.

In the reality and unrest phase of team implementation, team members and managers often report frustration and confusion about the new situation.

The concept of ____ is essential to the definition of groups presented in your text.

Which of the following is a type of informal group?

Videoconferencing, instant messaging, electric meetings, and even conference calls are considered __________ technology.

____ are informal and organized around a particular activity.

Problem-solving teams are permanent teams that make recommendations for others to implement.

Which of the following is a formal group?

The audience at an Oprah Winfrey talk show is an example of a(n) ____ group.

Cohesiveness is generally higher in small groups than it is in large groups.

In the ____ phase of team implementation, enthusiasm runs high and the anticipation of employees is quite positive.

What is (are) the new role(s) of managers in teams?

The group members express their views more openly in the ____ stage of group development?

Why does working in teams result in enhanced performance?

Communication in Western cultures is typically indirect and vague.

When cohesiveness is ____ and norms are ____ compatible with organizational goals, productivity is the highest.

The positive benefits of a team-based environment include all of the following except

During the ____ phase of team implementation, managers have withdrawn from the daily operations and are counseling teams.

Implementing teams in organizations is not easy; it takes a lot of hard work, time, training, and patience.

An Overview of Organizational Behavior

The Changing Environment of Organizations

Individual Differences

Individual Values, Perceptions, and Reactions

Motivating Behavior

Motivating Behavior with Work and Rewards

Decision Making and Problem Solving

Communication

Managing Conflict and Negotiating

Traditional Leadership Approaches

Contemporary Views of Leadership in Organizations

Power, Influence, and Politics

Organizational Structure and Design

Organizational Culture

Organization Change and Change Management

Filters

When cohesiveness is and norms are compatible with organizational goals, productivity is the highest.