Question 1

Employee desire to do the job, employee ability, and the work environment combine to determine ____________________.

Accepted Answer

The answer of Employee desire to do the job, employee...

Question 2

What need is evidenced by the fact that people buy life and health insurance and deposit money in savings accounts?

Accepted Answer

A)  Physiological 
B)  Existence 
C)  Self-actualization 
D)  Relatedness 
E)  Growth 
A)  Physiological 
B)  Existence 
C)  Self-actualization 
D)  Relatedness 
E)  Growth

Question 3

Match between columns
                        Premises: If regulators see our improvement, my job will be a lot easier.
Could serve as a framework for integrating other perspectives on motivation
We want to improve on-time service by three percent in the next six months
We want to improve our relationship with regulators.
Contains the idea of a frustration-regression cycle
William is miserable at work because the place is hot and he can barely lift the drill he uses.
Allena is in serious debt. She is distracted and worried at work.
Deals with the idea that behavior followed by desired outcomes will be repeated
Says that satisfaction and dissatisfaction do not result from the same stimulus
If regulators give us a passing grade, I will receive a bonus. I need that bonus.
Tiara wants to feel respect from others.
Deals with perceived ratios of inputs and outcomes
The company softball team has great camaraderie.
Crystal wants to feel she is making a difference and improving herself.
Deals with valence and subjective estimates of the likelihood of events
Tim repeatedly comments on the timeliness of reports. He wants to influence subordinates' sense of urgency.

Accepted Answer

The Answer of Physiological needs and Goal commitment and Two-factor is...

Question 4

If you want to increase the probability that a behavior will recur, which of the following types of reinforcement will get the desired results?

Accepted Answer

A)  Positive reinforcement and extinction 
B)  Avoidance and extinction 
C)  Punishment and positive reinforcement 
D)  Avoidance and positive reinforcement 
E)  Punishment and extinction 
A)  Positive reinforcement and extinction 
B)  Avoidance and extinction 
C)  Punishment and positive reinforcement 
D)  Avoidance and positive reinforcement 
E)  Punishment and extinction

Question 5

According to equity theory, equity in a given situation depends on

Accepted Answer

A)  the amount of pay received for doing a job. 
B)  the outcome/input ratios for an individual and some comparison other. 
C)  a subjective evaluation of the outcome/input ratios for an individual and some comparison other. 
D)  the amount of money an individual gets for doing a job relative to the amount a comparison other gets. 
E)  the number of bonuses received each year 
A)  the amount of pay received for doing a job. 
B)  the outcome/input ratios for an individual and some comparison other. 
C)  a subjective evaluation of the outcome/input ratios for an individual and some comparison other. 
D)  the amount of money an individual gets for doing a job relative to the amount a comparison other gets. 
E)  the number of bonuses received each year

Question 6

Define motivation. Why is it important?

Accepted Answer

Motivation can be defined as the interna

Question 7

Which motivational theory suggests that people will rationalize away differences between rewards they and others receive?

Accepted Answer

A)  Hierarchy of needs 
B)  Equity 
C)  Expectancy 
D)  Reinforcement 
E)  Two-factor 
A)  Hierarchy of needs 
B)  Equity 
C)  Expectancy 
D)  Reinforcement 
E)  Two-factor

Question 8

According to the ____ approach to motivation, the illusion of employee involvement and importance is sufficient to satisfy workers' basic social needs and result in higher motivation to perform.

Accepted Answer

A)  traditional 
B)  human relations 
C)  human resources 
D)  content 
E)  process 
A)  traditional 
B)  human relations 
C)  human resources 
D)  content 
E)  process

Question 9

According to the expectancy theory, motivation determines

Accepted Answer

A)  effort-to-performance expectancy. 
B)  performance-to-reward expectancy. 
C)  effort-to-performance expectancy and performance-to-reward expectancy. 
D)  effort-to-performance expectancy and valence of outcomes. 
E)  effort-to-performance expectancy, performance-to-reward expectancy, and valence of outcomes. 
A)  effort-to-performance expectancy. 
B)  performance-to-reward expectancy. 
C)  effort-to-performance expectancy and performance-to-reward expectancy. 
D)  effort-to-performance expectancy and valence of outcomes. 
E)  effort-to-performance expectancy, performance-to-reward expectancy, and valence of outcomes.

Question 10

What rewards motivate you? Do you think your subordinates will have the same motivation? Why or why not?

Accepted Answer

As a manager, I am motivated by rewards

Question 11

Content perspectives focus on why people choose certain behavioral options to fulfill their needs and how they evaluate their satisfaction after they have attained these goals.

Accepted Answer

A) True 
 B)False

Question 12

Keeping up with the Jones's is a need for recognition and respect also called ____________________.

Accepted Answer

The answer of Keeping up with the Jones's is a...

Question 13

Leo showed up late for a meeting. His boss said "10 o'clock means 10 o'clock." She was using

Accepted Answer

A)  punishment 
B)  extinction 
C)  avoidance 
D)  retribution 
E)  denial 
A)  punishment 
B)  extinction 
C)  avoidance 
D)  retribution 
E)  denial

Question 14

The most basic method of managing employee motivation is

Accepted Answer

A)  job design. 
B)  labor relations. 
C)  the reward system. 
D)  job classification. 
E)  recruiting and selection. 
A)  job design. 
B)  labor relations. 
C)  the reward system. 
D)  job classification. 
E)  recruiting and selection.

Question 15

Briefly describe the fundamental premise of reinforcement theory and the four methods for influencing behavior using reinforcement theory.

Accepted Answer

The fundamental premise of reinforcement

Question 16

If needs remain unsatisfied, the person will become frustrated, regress to a lower level, and begin to pursue those things again.  This is called the two-factor theory.

Accepted Answer

A) True 
 B)False

Question 17

Which of the following statements does NOT describe a common characteristic of people with a high need for achievement?

Accepted Answer

A)  They want immediate feedback. 
B)  They assume personal responsibility. 
C)  They set realistic goals. 
D)  They are often preoccupied with their task. 
E)  They make up one quarter of the U.S. population 
A)  They want immediate feedback. 
B)  They assume personal responsibility. 
C)  They set realistic goals. 
D)  They are often preoccupied with their task. 
E)  They make up one quarter of the U.S. population

Question 18

Individual performance is generally determined by three things: skills, pay, and friends.

Accepted Answer

A) True 
 B)False

Question 19

If, as a supervisor, you have no control over the pay raises, promotions, and rewards, what method of reinforcement are you able to use?

Accepted Answer

A)  Positive reinforcement 
B)  Extinction 
C)  Avoidance 
D)  Punishment 
E)  All of these choices 
A)  Positive reinforcement 
B)  Extinction 
C)  Avoidance 
D)  Punishment 
E)  All of these choices

Question 20

As it is used in expectancy theory, the term valence refers to

Accepted Answer

A)  a subjective probability estimate that effort will lead to performance. 
B)  a subjective probability estimate that performance will lead to rewards. 
C)  the value an individual places on outcomes. 
D)  the product of the effort to performance and performance to reward expectancies. 
E)  the overall level of individual motivation. 
A)  a subjective probability estimate that effort will lead to performance. 
B)  a subjective probability estimate that performance will lead to rewards. 
C)  the value an individual places on outcomes. 
D)  the product of the effort to performance and performance to reward expectancies. 
E)  the overall level of individual motivation.

Employee desire to do the job, employee ability, and the work environment combine to determine ____________________.

What need is evidenced by the fact that people buy life and health insurance and deposit money in savings accounts?

If you want to increase the probability that a behavior will recur, which of the following types of reinforcement will get the desired results?

According to equity theory, equity in a given situation depends on

Define motivation. Why is it important?

Which motivational theory suggests that people will rationalize away differences between rewards they and others receive?

According to the ____ approach to motivation, the illusion of employee involvement and importance is sufficient to satisfy workers' basic social needs and result in higher motivation to perform.

According to the expectancy theory, motivation determines

What rewards motivate you? Do you think your subordinates will have the same motivation? Why or why not?

Content perspectives focus on why people choose certain behavioral options to fulfill their needs and how they evaluate their satisfaction after they have attained these goals.

Keeping up with the Jones's is a need for recognition and respect also called ____________________.

Leo showed up late for a meeting. His boss said "10 o'clock means 10 o'clock." She was using

The most basic method of managing employee motivation is

Briefly describe the fundamental premise of reinforcement theory and the four methods for influencing behavior using reinforcement theory.

If needs remain unsatisfied, the person will become frustrated, regress to a lower level, and begin to pursue those things again. This is called the two-factor theory.

Which of the following statements does NOT describe a common characteristic of people with a high need for achievement?

Individual performance is generally determined by three things: skills, pay, and friends.

If, as a supervisor, you have no control over the pay raises, promotions, and rewards, what method of reinforcement are you able to use?

As it is used in expectancy theory, the term valence refers to

Managing and the Managers Job

Traditional and Contemporary Opportunitieschallenges

Understanding the Organizations Environment

Responding to the Ethical and Social Environment

Navigating the Global Environment

Basic Elements of Planning and Decision Making

Managing Strategy and Strategic Planning

Managing Decision Making and Problem Solving

Managing Start-Ups and New Ventures

Basic Elements of Organizing

Managing Organization Design

Managing Organization Change and Innovation

Managing Human Resources

Basic Elements of Individual and Interpersonal Behavior

Managing Leadership and Influence Process

Managing Interpersonal Relations and Communication

Managing Work Groups and Teams

Basic Elements of Control

Managing Operations, Quality and Productivity

Filters

Exam 15: Managing Employee Motivation and Performance

Employee desire to do the job, employee ability, and the work environment combine to determine ____________________.

What need is evidenced by the fact that people buy life and health insurance and deposit money in savings accounts?

If you want to increase the probability that a behavior will recur, which of the following types of reinforcement will get the desired results?

According to equity theory, equity in a given situation depends on

Define motivation. Why is it important?

Which motivational theory suggests that people will rationalize away differences between rewards they and others receive?

According to the ____ approach to motivation, the illusion of employee involvement and importance is sufficient to satisfy workers' basic social needs and result in higher motivation to perform.

According to the expectancy theory, motivation determines

What rewards motivate you? Do you think your subordinates will have the same motivation? Why or why not?

Content perspectives focus on why people choose certain behavioral options to fulfill their needs and how they evaluate their satisfaction after they have attained these goals.

Keeping up with the Jones's is a need for recognition and respect also called ____________________.

Leo showed up late for a meeting. His boss said "10 o'clock means 10 o'clock." She was using

The most basic method of managing employee motivation is

Briefly describe the fundamental premise of reinforcement theory and the four methods for influencing behavior using reinforcement theory.

If needs remain unsatisfied, the person will become frustrated, regress to a lower level, and begin to pursue those things again. This is called the two-factor theory.

Which of the following statements does NOT describe a common characteristic of people with a high need for achievement?

Individual performance is generally determined by three things: skills, pay, and friends.

If, as a supervisor, you have no control over the pay raises, promotions, and rewards, what method of reinforcement are you able to use?

As it is used in expectancy theory, the term valence refers to

Managing and the Managers Job

Traditional and Contemporary Opportunitieschallenges

Understanding the Organizations Environment

Responding to the Ethical and Social Environment

Navigating the Global Environment

Basic Elements of Planning and Decision Making

Managing Strategy and Strategic Planning

Managing Decision Making and Problem Solving

Managing Start-Ups and New Ventures

Basic Elements of Organizing

Managing Organization Design

Managing Organization Change and Innovation

Managing Human Resources

Basic Elements of Individual and Interpersonal Behavior

Managing Leadership and Influence Process

Managing Interpersonal Relations and Communication

Managing Work Groups and Teams

Basic Elements of Control

Managing Operations, Quality and Productivity

Filters