Question 1

Solitary confinement is difficult for people because they have a need for

Accepted Answer

A)  achievement. 
B)  affiliation. 
C)  security. 
D)  esteem. 
E)  power. 
A)  achievement. 
B)  affiliation. 
C)  security. 
D)  esteem. 
E)  power.

Question 2

When a company hires a CEO from the outside, she often will bring with her some trusted and valued employees.  This helps her meet her _____ need right away.

Accepted Answer

A)  achievement. 
B)  affiliation. 
C)  self-actualization. 
D)  security. 
E)  esteem. 
A)  achievement. 
B)  affiliation. 
C)  self-actualization. 
D)  security. 
E)  esteem.

Question 3

Use expanded goal-setting theory to describe how you will go about getting employment after graduation.

Accepted Answer

Expanded goal-setting theory can be appl

Question 4

An advantage of merit pay over incentive pay is that merit pay is typically a one-shot reward that does not accumulate by adding to base salary.

Accepted Answer

A) True 
 B)False

Question 5

Ellen claims her job is so easy she goes to work to relax after a busy weekend. She says she'll never retire. Using Herzberg's theory of motivation

Accepted Answer

A)  Ellen needs to satisfy her actualization need. 
B)  existence is the need most important to Ellen. 
C)  hygiene factors are more important to Ellen than motivators. 
D)  the need for affiliation motivates Ellen. 
E)  Ellen has a high effort-to-performance expectancy level. 
A)  Ellen needs to satisfy her actualization need. 
B)  existence is the need most important to Ellen. 
C)  hygiene factors are more important to Ellen than motivators. 
D)  the need for affiliation motivates Ellen. 
E)  Ellen has a high effort-to-performance expectancy level.

Question 6

At 9:00 a.m. every morning, a supervisor inspects all of the facilities for which she is responsible. What schedule of reinforcement is she using?

Accepted Answer

A)  Continuous 
B)  Fixed-ratio 
C)  Fixed-interval 
D)  Variable-ratio 
E)  Variable-interval 
A)  Continuous 
B)  Fixed-ratio 
C)  Fixed-interval 
D)  Variable-ratio 
E)  Variable-interval

Question 7

Practicing one's faith is part of meeting ____ and ____ needs.

Accepted Answer

A)  growth, relatedness 
B)  existence, growth 
C)  security and esteem 
D)  relatedness, existence 
E)  physiology and belongingness 
A)  growth, relatedness 
B)  existence, growth 
C)  security and esteem 
D)  relatedness, existence 
E)  physiology and belongingness

Question 8

Jill enjoys a challenge. She never stagnates. If work is not providing enough growth, then she will train for a marathon. She is working on her ____ needs.

Accepted Answer

A)  esteem 
B)  physiological satisfaction 
C)  belongingness 
D)  security 
E)  achievement 
A)  esteem 
B)  physiological satisfaction 
C)  belongingness 
D)  security 
E)  achievement

Question 9

On any given day, an employee may choose to work as hard as possible, work just hard enough to avoid a reprimand, or do as little as possible. These are examples of ____________________.

Accepted Answer

The answer of On any given day, an employee may...

Question 10

The desire for human companionship is the ____________________ need.

Accepted Answer

The answer of The desire for human companionship is the...

Question 11

To make successful use of the equity theory, managers must remember that

Accepted Answer

A)  over rewarded employees perform best. 
B)  under rewarded employees perform best. 
C)  for rewards to motivate employees, employees must perceive them as being fair. 
D)  employees must consider their inputs equal to the inputs of their comparison other. 
E)  employees must consider their outcomes equal to the outcomes of their comparison other. 
A)  over rewarded employees perform best. 
B)  under rewarded employees perform best. 
C)  for rewards to motivate employees, employees must perceive them as being fair. 
D)  employees must consider their inputs equal to the inputs of their comparison other. 
E)  employees must consider their outcomes equal to the outcomes of their comparison other.

Question 12

Dave Miller tells new employees that if they do what they are told, he will leave them alone, but if they get out of line, he will impose the contractual disciplinary procedure. What kind of reinforcement does Miller's approach represent?

Accepted Answer

A)  Positive reinforcement 
B)  Avoidance 
C)  Extinction 
D)  Punishment 
E)  Distortion 
A)  Positive reinforcement 
B)  Avoidance 
C)  Extinction 
D)  Punishment 
E)  Distortion

Question 13

Which of the following is NOT one of the basic assumptions of expectancy theory?

Accepted Answer

A)  Individual differences as well as the environment influence motivation. 
B)  Individuals observe their own behavior and decide whether it is motivated by internal or external factors. 
C)  People are free to make choices about how to behave. 
D)  People have a choice of behavioral alternatives. 
E)  Different people march to different drummers. 
A)  Individual differences as well as the environment influence motivation. 
B)  Individuals observe their own behavior and decide whether it is motivated by internal or external factors. 
C)  People are free to make choices about how to behave. 
D)  People have a choice of behavioral alternatives. 
E)  Different people march to different drummers.

Question 14

The ____________________ approach to human motivation guides most contemporary thinking about human motivation.

Accepted Answer

The answer of The ____________________ approach to human motivation guides...

Question 15

Match between columns
                        Premises: Every month an employee is selected to be Employee of the Month , and his or her name is engraved on a plaque that hangs in the restaurant. Teenagers usually tease anyone who gets plaqued .
The management wants to motivate Bobo. The manager enables Bobo to set goals and make decisions.
The employee who arrives on the day shift last has to clean the fryer. Molly always makes sure she is early because she hates that job.
The counter worker is promoted based on speed with which customers are served.
The manager makes more money than the counter worker because the manager contributes more.
Many people take jobs at the fast-food restaurant to satisfy their need for money for clothes and a car.
When there are no customers, management allows employees to interact and build on their friendships with each other.
The night shift manager is fired when it is discovered hygiene standards were not being enforced.

Accepted Answer

The Answer of Extinction and Maslow's esteem need and Maslow's is...

Question 16

When a manager's efforts to discipline an employee for poor behavior seem to lead to an increase in that behavior, one could conclude that the manager is actually using a(n) ____ strategy.

Accepted Answer

A)  avoidance 
B)  extinction 
C)  positive reinforcement 
D)  punishment 
E)  retribution 
A)  avoidance 
B)  extinction 
C)  positive reinforcement 
D)  punishment 
E)  retribution

Question 17

Nate perceives that no matter how much he studies he won't do as well as Carol on the test. What makes it worse is Carol doesn't even study. According to equity theory, Nate will

Accepted Answer

A)  study harder. 
B)  lower his goal. 
C)  tell Carol to study. 
D)  study with Carol. 
E)  None of these choices 
A)  study harder. 
B)  lower his goal. 
C)  tell Carol to study. 
D)  study with Carol. 
E)  None of these choices

Question 18

A construction worker injured on the job is on convalescent time-off for five weeks. She can't wait to get back to work and accomplish something. This is a(n) ____ need.

Accepted Answer

A)  achievement 
B)  esteem 
C)  self-respect 
D)  affiliation 
E)  security 
A)  achievement 
B)  esteem 
C)  self-respect 
D)  affiliation 
E)  security

Question 19

Both positive reinforcement and avoidance ____________________ the likelihood that a behavior will be repeated.

Accepted Answer

The answer of Both positive reinforcement and avoidance ____________________ the...

Question 20

Reinforcement schedules based on behaviors are called ratio reinforcement schedules.

Accepted Answer

A) True 
 B)False

Solitary confinement is difficult for people because they have a need for

When a company hires a CEO from the outside, she often will bring with her some trusted and valued employees. This helps her meet her _____ need right away.

Use expanded goal-setting theory to describe how you will go about getting employment after graduation.

An advantage of merit pay over incentive pay is that merit pay is typically a one-shot reward that does not accumulate by adding to base salary.

Ellen claims her job is so easy she goes to work to relax after a busy weekend. She says she'll never retire. Using Herzberg's theory of motivation

At 9:00 a.m. every morning, a supervisor inspects all of the facilities for which she is responsible. What schedule of reinforcement is she using?

Practicing one's faith is part of meeting and needs.

Jill enjoys a challenge. She never stagnates. If work is not providing enough growth, then she will train for a marathon. She is working on her ____ needs.

On any given day, an employee may choose to work as hard as possible, work just hard enough to avoid a reprimand, or do as little as possible. These are examples of ____________________.

The desire for human companionship is the ____________________ need.

To make successful use of the equity theory, managers must remember that

Dave Miller tells new employees that if they do what they are told, he will leave them alone, but if they get out of line, he will impose the contractual disciplinary procedure. What kind of reinforcement does Miller's approach represent?

Which of the following is NOT one of the basic assumptions of expectancy theory?

The ____________________ approach to human motivation guides most contemporary thinking about human motivation.

When a manager's efforts to discipline an employee for poor behavior seem to lead to an increase in that behavior, one could conclude that the manager is actually using a(n) ____ strategy.

Nate perceives that no matter how much he studies he won't do as well as Carol on the test. What makes it worse is Carol doesn't even study. According to equity theory, Nate will

A construction worker injured on the job is on convalescent time-off for five weeks. She can't wait to get back to work and accomplish something. This is a(n) ____ need.

Both positive reinforcement and avoidance ____________________ the likelihood that a behavior will be repeated.

Reinforcement schedules based on behaviors are called ratio reinforcement schedules.

Managing and the Managers Job

Traditional and Contemporary Opportunitieschallenges

Understanding the Organizations Environment

Responding to the Ethical and Social Environment

Navigating the Global Environment

Basic Elements of Planning and Decision Making

Managing Strategy and Strategic Planning

Managing Decision Making and Problem Solving

Managing Start-Ups and New Ventures

Basic Elements of Organizing

Managing Organization Design

Managing Organization Change and Innovation

Managing Human Resources

Basic Elements of Individual and Interpersonal Behavior

Managing Leadership and Influence Process

Managing Interpersonal Relations and Communication

Managing Work Groups and Teams

Basic Elements of Control

Managing Operations, Quality and Productivity

Filters

Exam 15: Managing Employee Motivation and Performance

Solitary confinement is difficult for people because they have a need for

When a company hires a CEO from the outside, she often will bring with her some trusted and valued employees. This helps her meet her _____ need right away.

Use expanded goal-setting theory to describe how you will go about getting employment after graduation.

An advantage of merit pay over incentive pay is that merit pay is typically a one-shot reward that does not accumulate by adding to base salary.

Ellen claims her job is so easy she goes to work to relax after a busy weekend. She says she'll never retire. Using Herzberg's theory of motivation

At 9:00 a.m. every morning, a supervisor inspects all of the facilities for which she is responsible. What schedule of reinforcement is she using?

Practicing one's faith is part of meeting ____ and ____ needs.

Jill enjoys a challenge. She never stagnates. If work is not providing enough growth, then she will train for a marathon. She is working on her ____ needs.

On any given day, an employee may choose to work as hard as possible, work just hard enough to avoid a reprimand, or do as little as possible. These are examples of ____________________.

The desire for human companionship is the ____________________ need.

To make successful use of the equity theory, managers must remember that

Dave Miller tells new employees that if they do what they are told, he will leave them alone, but if they get out of line, he will impose the contractual disciplinary procedure. What kind of reinforcement does Miller's approach represent?

Which of the following is NOT one of the basic assumptions of expectancy theory?

The ____________________ approach to human motivation guides most contemporary thinking about human motivation.

When a manager's efforts to discipline an employee for poor behavior seem to lead to an increase in that behavior, one could conclude that the manager is actually using a(n) ____ strategy.

Nate perceives that no matter how much he studies he won't do as well as Carol on the test. What makes it worse is Carol doesn't even study. According to equity theory, Nate will

A construction worker injured on the job is on convalescent time-off for five weeks. She can't wait to get back to work and accomplish something. This is a(n) ____ need.

Both positive reinforcement and avoidance ____________________ the likelihood that a behavior will be repeated.

Reinforcement schedules based on behaviors are called ratio reinforcement schedules.

Managing and the Managers Job

Traditional and Contemporary Opportunitieschallenges

Understanding the Organizations Environment

Responding to the Ethical and Social Environment

Navigating the Global Environment

Basic Elements of Planning and Decision Making

Managing Strategy and Strategic Planning

Managing Decision Making and Problem Solving

Managing Start-Ups and New Ventures

Basic Elements of Organizing

Managing Organization Design

Managing Organization Change and Innovation

Managing Human Resources

Basic Elements of Individual and Interpersonal Behavior

Managing Leadership and Influence Process

Managing Interpersonal Relations and Communication

Managing Work Groups and Teams

Basic Elements of Control

Managing Operations, Quality and Productivity

Filters

Practicing one's faith is part of meeting and needs.