Exam 15: Managing Employee Motivation and Performance

Brittany compares her salary to Neal's and finds that her salary is higher than his. According to equity theory, Brittany should

When the group exceeds a predetermined level of performance, which of the following incentive pay systems provides group bonuses?

Which historical approach to motivation is based on scientific management and takes an economic incentive approach to motivation?

Which of the following forms of incentive pay programs would most likely lead to irreversible increases in employee compensation over the years?

Research has shown that people with a strong need for ____ are likely to be superior performers, have good attendance records, and occupy supervisory positions.

Popular motivation strategies apply various theories to organizations. Describe empowerment, participation and alternative forms of work.

Robyn sells real estate for a large franchised organization. She likes the fact that she is allowed to set her own work goals, make decisions, and solve problems having to do with the houses that her customers are buying and selling. The real estate company for which Robyn works uses ____ to enhance employee motivation.

The historical perspectives on motivation are the traditional, human relations, and contingency approaches.

The human relations view assumes that the contributions themselves are valuable to both individuals and organizations.

Interval schedules of reinforcement are all based on ____________________.

Goal ____________________ is the extent to which someone makes a goal his or her own.

Firefighters work 24 hour shifts eight times a month. This is a form of which type of alternative work arrangement?

____________________ reward systems are one of the most fundamental forms of performance-based rewards.

According to Herzberg's two-factor theory of motivation, the factors presumed to cause dissatisfaction are related to the

Amelia believes that if she runs longer in practice, she will race faster at meets. Which of the following is true for Amelia?

A supervisor is required to inspect plant facilities to determine that they are safe, clean, and functional. She often goes out on the floor two or three times a day; other days she does not go at all. What reinforcement schedule is she using?

Monthly pay is an example of

Gregory works two days a week from his computer at home. He is ____________________.

An organization's ____________________ is its most basic tool for managing employee motivation.

Alberto complimented Daniel on his weekly project update two weeks in a row. Then he waited a month to compliment him again. This is an example of a(n) ____ schedule.