Question 1

The two methods of increasing the frequency of a behavior are positive reinforcement and extinction.

Accepted Answer

A) True 
 B)False

Question 2

Ron Cole enjoys many good friendships with the people he works with, but feels a real need to achieve great things in his job. He tries everything he can think of to get his boss to give him a meaningful project to work on and to gain some recognition for what he does, but to no avail. Finally, he concludes that he is wasting his time and reverts to nourishing his friendships with coworkers. What concept from the ERG theory of motivation would explain this renewed interest in friendships?

Accepted Answer

A)  Satisfaction-progression element 
B)  Punishment cycle 
C)  Frustration-regression element 
D)  Equity-reduction element 
E)  Expectancy-decline cycle 
A)  Satisfaction-progression element 
B)  Punishment cycle 
C)  Frustration-regression element 
D)  Equity-reduction element 
E)  Expectancy-decline cycle

Question 3

Describe a situation where you felt unjustly treated. Use equity theory to analyze your feelings and actions.

Accepted Answer

One situation where I felt unjustly trea

Question 4

Goal-directed effort is a function of four goal attributes. Which of the following is NOT one of those attributes?

Accepted Answer

A)  Difficulty 
B)  Equity 
C)  Specificity 
D)  Acceptance 
E)  Commitment 
A)  Difficulty 
B)  Equity 
C)  Specificity 
D)  Acceptance 
E)  Commitment

Question 5

Goal commitment is the extent to which a goal is challenging and requires effort.

Accepted Answer

A) True 
 B)False

Question 6

The ____ theory of motivation is based on the idea that employees compare their inputs and outcomes to some other person's to determine if they are being fairly treated.

Accepted Answer

A)  expectancy 
B)  equity 
C)  reinforcement 
D)  hierarchy of needs 
E)  two-factor 
A)  expectancy 
B)  equity 
C)  reinforcement 
D)  hierarchy of needs 
E)  two-factor

Question 7

Which of the following is a basic characteristic of an effective reward system?

Accepted Answer

A)  Rewards are distributed fairly. 
B)  The reward system offers various ways to satisfy individual needs. 
C)  The rewards satisfy employees' basic needs. 
D)  The rewards are comparable to those offered by other organizations in the immediate area. 
E)  All of these choices 
A)  Rewards are distributed fairly. 
B)  The reward system offers various ways to satisfy individual needs. 
C)  The rewards satisfy employees' basic needs. 
D)  The rewards are comparable to those offered by other organizations in the immediate area. 
E)  All of these choices

Question 8

According to the text, performance is basically determined by

Accepted Answer

A)  intelligence, environmental influences, and ability. 
B)  ability, motivation, and environment. 
C)  motivation, experience, and subordinates. 
D)  inner drives, psychological needs, and motivation. 
E)  motivation, intelligence, and ability. 
A)  intelligence, environmental influences, and ability. 
B)  ability, motivation, and environment. 
C)  motivation, experience, and subordinates. 
D)  inner drives, psychological needs, and motivation. 
E)  motivation, intelligence, and ability.

Question 9

Compare and contrast the three historical perspectives on motivation: the traditional (classical) approach, the human relations approach, and the human resources approach.

Accepted Answer

The traditional (classical) approach to

Question 10

ERG theory suggests that more than one level of need can cause motivation at the same time.

Accepted Answer

A) True 
 B)False

Question 11

A disadvantage of ____ is the time and effort needed to coordinate between employees.

Accepted Answer

A)  variable work schedules 
B)  job sharing 
C)  telecommuting 
D)  flexible work schedules and telecommuting 
E)  compressed work schedules 
A)  variable work schedules 
B)  job sharing 
C)  telecommuting 
D)  flexible work schedules and telecommuting 
E)  compressed work schedules

Question 12

Your employees have been appropriately engaging in a particular behavior for several years and have been positively reinforced for doing so. A change in the law now makes this behavior unacceptable. What should you do?

Accepted Answer

A)  Punish the behavior until it disappears. 
B)  Use extinction to get rid of the behavior. 
C)  Use punishment to get rid of the undesirable behavior and then positively reinforce the desired behavior. 
D)  Combine extinction of the unacceptable behavior with positive reinforcement of the desired behavior. 
E)  Use avoidance toward the undesirable behavior and positive reinforcement of the desired behavior. 
A)  Punish the behavior until it disappears. 
B)  Use extinction to get rid of the behavior. 
C)  Use punishment to get rid of the undesirable behavior and then positively reinforce the desired behavior. 
D)  Combine extinction of the unacceptable behavior with positive reinforcement of the desired behavior. 
E)  Use avoidance toward the undesirable behavior and positive reinforcement of the desired behavior.

Question 13

Many high school administrators have been concerned about the attention given athletes and the fact that students who are high academic achievers have been ignored. As a result, some high schools have instituted a Renaissance Program . With this program, students are rewarded for good grades with close parking, free tickets to sporting events, free meals, and coupons from community businesses. Students who were not athletes are motivated to succeed. Renaissance Programs use

Accepted Answer

A)  alternative work arrangements. 
B)  work redesign. 
C)  behavior modification. 
D)  attribution theory. 
E)  two-factor theory of motivation. 
A)  alternative work arrangements. 
B)  work redesign. 
C)  behavior modification. 
D)  attribution theory. 
E)  two-factor theory of motivation.

Question 14

The desire to accomplish a goal or task is the ____________________ need.

Accepted Answer

The answer of The desire to accomplish a goal or...

Question 15

The goal-setting theory of motivation assumes that behavior is a result of conscious goals and intentions.

Accepted Answer

A) True 
 B)False

Question 16

Abraham Maslow was a traditionalist.

Accepted Answer

A) True 
 B)False

Question 17

It can be argued that ____ needs must be met entirely from within the individual.

Accepted Answer

A)  esteem 
B)  physiological satisfaction 
C)  belongingness 
D)  security 
E)  self-actualization 
A)  esteem 
B)  physiological satisfaction 
C)  belongingness 
D)  security 
E)  self-actualization

Question 18

According to the ____ theory, people will repeat those behaviors that bring desirable consequences and avoid those that fail to bring desirable consequences or that bring aversive consequences.

Accepted Answer

A)  equity 
B)  expectancy 
C)  two-factor 
D)  hierarchy of needs 
E)  reinforcement 
A)  equity 
B)  expectancy 
C)  two-factor 
D)  hierarchy of needs 
E)  reinforcement

Question 19

Therese consistently loses her cell phone or forgets to charge it. Her colleges refuse to help her find it. What kind of reinforcement are the colleagues using?

Accepted Answer

A)  Avoidance 
B)  Extinction 
C)  Positive reinforcement 
D)  Punishment 
E)  Distortion 
A)  Avoidance 
B)  Extinction 
C)  Positive reinforcement 
D)  Punishment 
E)  Distortion

Question 20

____________________ is an individual's belief that the treatment he or she is receiving is fair relative to the treatment received by others.

Accepted Answer

The answer of ____________________ is an individual's belief that the...

The two methods of increasing the frequency of a behavior are positive reinforcement and extinction.

Describe a situation where you felt unjustly treated. Use equity theory to analyze your feelings and actions.

Goal-directed effort is a function of four goal attributes. Which of the following is NOT one of those attributes?

Goal commitment is the extent to which a goal is challenging and requires effort.

The ____ theory of motivation is based on the idea that employees compare their inputs and outcomes to some other person's to determine if they are being fairly treated.

Which of the following is a basic characteristic of an effective reward system?

According to the text, performance is basically determined by

Compare and contrast the three historical perspectives on motivation: the traditional (classical) approach, the human relations approach, and the human resources approach.

ERG theory suggests that more than one level of need can cause motivation at the same time.

A disadvantage of ____ is the time and effort needed to coordinate between employees.

Your employees have been appropriately engaging in a particular behavior for several years and have been positively reinforced for doing so. A change in the law now makes this behavior unacceptable. What should you do?

The desire to accomplish a goal or task is the ____________________ need.

The goal-setting theory of motivation assumes that behavior is a result of conscious goals and intentions.

Abraham Maslow was a traditionalist.

It can be argued that ____ needs must be met entirely from within the individual.

According to the ____ theory, people will repeat those behaviors that bring desirable consequences and avoid those that fail to bring desirable consequences or that bring aversive consequences.

Therese consistently loses her cell phone or forgets to charge it. Her colleges refuse to help her find it. What kind of reinforcement are the colleagues using?

____________________ is an individual's belief that the treatment he or she is receiving is fair relative to the treatment received by others.

Managing and the Managers Job

Traditional and Contemporary Opportunitieschallenges

Understanding the Organizations Environment

Responding to the Ethical and Social Environment

Navigating the Global Environment

Basic Elements of Planning and Decision Making

Managing Strategy and Strategic Planning

Managing Decision Making and Problem Solving

Managing Start-Ups and New Ventures

Basic Elements of Organizing

Managing Organization Design

Managing Organization Change and Innovation

Managing Human Resources

Basic Elements of Individual and Interpersonal Behavior

Managing Leadership and Influence Process

Managing Interpersonal Relations and Communication

Managing Work Groups and Teams

Basic Elements of Control

Managing Operations, Quality and Productivity

Filters

Exam 15: Managing Employee Motivation and Performance

The two methods of increasing the frequency of a behavior are positive reinforcement and extinction.

Describe a situation where you felt unjustly treated. Use equity theory to analyze your feelings and actions.

Goal-directed effort is a function of four goal attributes. Which of the following is NOT one of those attributes?

Goal commitment is the extent to which a goal is challenging and requires effort.

The ____ theory of motivation is based on the idea that employees compare their inputs and outcomes to some other person's to determine if they are being fairly treated.

Which of the following is a basic characteristic of an effective reward system?

According to the text, performance is basically determined by

Compare and contrast the three historical perspectives on motivation: the traditional (classical) approach, the human relations approach, and the human resources approach.

ERG theory suggests that more than one level of need can cause motivation at the same time.

A disadvantage of ____ is the time and effort needed to coordinate between employees.

Your employees have been appropriately engaging in a particular behavior for several years and have been positively reinforced for doing so. A change in the law now makes this behavior unacceptable. What should you do?

The desire to accomplish a goal or task is the ____________________ need.

The goal-setting theory of motivation assumes that behavior is a result of conscious goals and intentions.

Abraham Maslow was a traditionalist.

It can be argued that ____ needs must be met entirely from within the individual.

According to the ____ theory, people will repeat those behaviors that bring desirable consequences and avoid those that fail to bring desirable consequences or that bring aversive consequences.

Therese consistently loses her cell phone or forgets to charge it. Her colleges refuse to help her find it. What kind of reinforcement are the colleagues using?

____________________ is an individual's belief that the treatment he or she is receiving is fair relative to the treatment received by others.

Managing and the Managers Job

Traditional and Contemporary Opportunitieschallenges

Understanding the Organizations Environment

Responding to the Ethical and Social Environment

Navigating the Global Environment

Basic Elements of Planning and Decision Making

Managing Strategy and Strategic Planning

Managing Decision Making and Problem Solving

Managing Start-Ups and New Ventures

Basic Elements of Organizing

Managing Organization Design

Managing Organization Change and Innovation

Managing Human Resources

Basic Elements of Individual and Interpersonal Behavior

Managing Leadership and Influence Process

Managing Interpersonal Relations and Communication

Managing Work Groups and Teams

Basic Elements of Control

Managing Operations, Quality and Productivity

Filters