Question 1

A program is similar to a project, but smaller.

Accepted Answer

A) True 
 B)False  False

Question 2

The strategic goal set forth by Central Ice Machine Company was to be the leading seller of ice machine replacement parts in the United States. As part of its ____ plan, it set up distribution contracts with six manufacturers of refrigeration units.

Accepted Answer

A)  strategic 
B)  tactical 
C)  long-range 
D)  contingency 
E)  integrated 
A)  strategic 
B)  tactical 
C)  long-range 
D)  contingency 
E)  integrated B

Question 3

____________________ must specify resources and time frames.

Accepted Answer

Tactics

Question 4

How are tactical plans developed and executed?

Accepted Answer

Tactical plans are developed and execute

Question 5

Organizations can also have several different kinds of ____________________, all of which must be appropriately managed.

Accepted Answer

The answer of Organizations can also have several different kinds...

Question 6

Google wanted to compete more effectively against Apple, so it offered to buy Motorola Mobility. This is an example of a(n) ____ plan.

Accepted Answer

A)  strategic 
B)  standing 
C)  contingency 
D)  tactical 
E)  operational 
A)  strategic 
B)  standing 
C)  contingency 
D)  tactical 
E)  operational

Question 7

The vice president of human resources wants to eliminate all overtime, whereas one of the goals set by the vice president of operations is to make more efficient use of overtime hours. This is an example of goal consistency.

Accepted Answer

A) True 
 B)False

Question 8

In a manufacturing company, you will most likely find more

Accepted Answer

A)  long-term than short-term operational goals. 
B)  long-term than short-term strategic goals. 
C)  short-term than long-term functional goals. 
D)  long-term than short-term tactical goals. 
E)  short-term than long-term strategic goals. 
A)  long-term than short-term operational goals. 
B)  long-term than short-term strategic goals. 
C)  short-term than long-term functional goals. 
D)  long-term than short-term tactical goals. 
E)  short-term than long-term strategic goals.

Question 9

Decision making is the catalyst that drives the planning process.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following types of plans is least subject to change because of the time frame involved?

Accepted Answer

A)  Strategic 
B)  Functional 
C)  Contingency 
D)  Tactical 
E)  Operational 
A)  Strategic 
B)  Functional 
C)  Contingency 
D)  Tactical 
E)  Operational

Question 11

The two most common types of operational plans are

Accepted Answer

A)  long-range and short-range. 
B)  functional and hierarchical. 
C)  standing and single-use. 
D)  policies and programs. 
E)  contingency and integrated. 
A)  long-range and short-range. 
B)  functional and hierarchical. 
C)  standing and single-use. 
D)  policies and programs. 
E)  contingency and integrated.

Question 12

____ planning is the process by which managers identify alternative courses of action that the organization might follow if various conditions arise.

Accepted Answer

A)  Strategic 
B)  Standard 
C)  Contingency 
D)  Integrative 
E)  Goal optimization 
A)  Strategic 
B)  Standard 
C)  Contingency 
D)  Integrative 
E)  Goal optimization

Question 13

Canine Companions for Independence trains service dogs. Every two months a new batch of eighteen month old dogs arrives at regional headquarters from the puppy raiser volunteers. The dogs begin six months of advanced training before they are placed with a person. Training the dogs requires ____ as the dogs practice the commands.

Accepted Answer

A)  projects 
B)  multiple-use plans 
C)  standard operating procedures 
D)  single-use plans 
E)  agendas 
A)  projects 
B)  multiple-use plans 
C)  standard operating procedures 
D)  single-use plans 
E)  agendas

Question 14

While Tupperware wanted to increase its sales, its consultants were reluctant to support any change that could reduce their commissions. This is an example of which of the following barriers to goal setting and planning?

Accepted Answer

A)  Overemphasis on quantitative goals 
B)  Rewarding people for counterproductive goals 
C)  Overemphasis on qualitative goals 
D)  Resistance to change 
E)  Reluctance to establish goals 
A)  Overemphasis on quantitative goals 
B)  Rewarding people for counterproductive goals 
C)  Overemphasis on qualitative goals 
D)  Resistance to change 
E)  Reluctance to establish goals

Question 15

Goals are classified according to their ____ when the terms quality , productivity , and innovation are applied to them.

Accepted Answer

A)  area 
B)  specificity 
C)  time frame 
D)  function 
E)  level 
A)  area 
B)  specificity 
C)  time frame 
D)  function 
E)  level

Question 16

Which of the following circumstances would most likely result in the use of a planning task force to help develop plans?

Accepted Answer

A)  It is desired that line managers be excluded from the planning process. 
B)  The situation involves normal planning activities. 
C)  The organization uses a centralized decision-making process. 
D)  There is a special circumstance to be addressed. 
E)  Management has decided to give the professional planning staff more authority. 
A)  It is desired that line managers be excluded from the planning process. 
B)  The situation involves normal planning activities. 
C)  The organization uses a centralized decision-making process. 
D)  There is a special circumstance to be addressed. 
E)  Management has decided to give the professional planning staff more authority.

Question 17

Which of the following is an example of a standing plan?

Accepted Answer

A)  The "Do Not Litter" sign in the city park 
B)  The middle school plan for dealing with a student with a learning disability 
C)  The Dairy Queen restaurant's plan for how to make a banana split 
D)  The way students are selected for college admission 
E)  All of these choices 
A)  The "Do Not Litter" sign in the city park 
B)  The middle school plan for dealing with a student with a learning disability 
C)  The Dairy Queen restaurant's plan for how to make a banana split 
D)  The way students are selected for college admission 
E)  All of these choices

Question 18

Some managers use the words objective and ____________________ interchangeably.

Accepted Answer

The answer of Some managers use the words objective and...

Question 19

Which of the following would be most likely to cause employees to ignore intermediate- and long-term planning?

Accepted Answer

A)  Strong emphasis on short-term goals such as quarterly profits 
B)  Overemphasis on quantitative goals 
C)  Extremely challenging goals 
D)  Means-end inversion 
E)  Overemphasis on qualitative goals 
A)  Strong emphasis on short-term goals such as quarterly profits 
B)  Overemphasis on quantitative goals 
C)  Extremely challenging goals 
D)  Means-end inversion 
E)  Overemphasis on qualitative goals

Question 20

Inappropriate goals

Accepted Answer

A)  focus almost entirely on qualitative factors. 
B)  are not tied to the organization's reward system. 
C)  are not consistent with the organization's mission. 
D)  focus almost exclusively on qualitative factors. 
E)  are not viewed as impossible for employees to achieve. 
A)  focus almost entirely on qualitative factors. 
B)  are not tied to the organization's reward system. 
C)  are not consistent with the organization's mission. 
D)  focus almost exclusively on qualitative factors. 
E)  are not viewed as impossible for employees to achieve.

A program is similar to a project, but smaller.

The strategic goal set forth by Central Ice Machine Company was to be the leading seller of ice machine replacement parts in the United States. As part of its ____ plan, it set up distribution contracts with six manufacturers of refrigeration units.

____________________ must specify resources and time frames.

How are tactical plans developed and executed?

Organizations can also have several different kinds of ____________________, all of which must be appropriately managed.

Google wanted to compete more effectively against Apple, so it offered to buy Motorola Mobility. This is an example of a(n) ____ plan.

The vice president of human resources wants to eliminate all overtime, whereas one of the goals set by the vice president of operations is to make more efficient use of overtime hours. This is an example of goal consistency.

In a manufacturing company, you will most likely find more

Decision making is the catalyst that drives the planning process.

Which of the following types of plans is least subject to change because of the time frame involved?

The two most common types of operational plans are

____ planning is the process by which managers identify alternative courses of action that the organization might follow if various conditions arise.

While Tupperware wanted to increase its sales, its consultants were reluctant to support any change that could reduce their commissions. This is an example of which of the following barriers to goal setting and planning?

Goals are classified according to their ____ when the terms quality , productivity , and innovation are applied to them.

Which of the following circumstances would most likely result in the use of a planning task force to help develop plans?

Which of the following is an example of a standing plan?

Some managers use the words objective and ____________________ interchangeably.

Which of the following would be most likely to cause employees to ignore intermediate- and long-term planning?

Inappropriate goals

Managing and the Managers Job

Traditional and Contemporary Opportunitieschallenges

Understanding the Organizations Environment

Responding to the Ethical and Social Environment

Navigating the Global Environment

Managing Strategy and Strategic Planning

Managing Decision Making and Problem Solving

Managing Start-Ups and New Ventures

Basic Elements of Organizing

Managing Organization Design

Managing Organization Change and Innovation

Managing Human Resources

Basic Elements of Individual and Interpersonal Behavior

Managing Employee Motivation and Performance

Managing Leadership and Influence Process

Managing Interpersonal Relations and Communication

Managing Work Groups and Teams

Basic Elements of Control

Managing Operations, Quality and Productivity

Filters

Exam 6: Basic Elements of Planning and Decision Making

A program is similar to a project, but smaller.

The strategic goal set forth by Central Ice Machine Company was to be the leading seller of ice machine replacement parts in the United States. As part of its ____ plan, it set up distribution contracts with six manufacturers of refrigeration units.

____________________ must specify resources and time frames.

How are tactical plans developed and executed?

Organizations can also have several different kinds of ____________________, all of which must be appropriately managed.

Google wanted to compete more effectively against Apple, so it offered to buy Motorola Mobility. This is an example of a(n) ____ plan.

The vice president of human resources wants to eliminate all overtime, whereas one of the goals set by the vice president of operations is to make more efficient use of overtime hours. This is an example of goal consistency.

In a manufacturing company, you will most likely find more

Decision making is the catalyst that drives the planning process.

Which of the following types of plans is least subject to change because of the time frame involved?

The two most common types of operational plans are

____ planning is the process by which managers identify alternative courses of action that the organization might follow if various conditions arise.

While Tupperware wanted to increase its sales, its consultants were reluctant to support any change that could reduce their commissions. This is an example of which of the following barriers to goal setting and planning?

Goals are classified according to their ____ when the terms quality , productivity , and innovation are applied to them.

Which of the following circumstances would most likely result in the use of a planning task force to help develop plans?

Which of the following is an example of a standing plan?

Some managers use the words objective and ____________________ interchangeably.

Which of the following would be most likely to cause employees to ignore intermediate- and long-term planning?

Inappropriate goals

Managing and the Managers Job

Traditional and Contemporary Opportunitieschallenges

Understanding the Organizations Environment

Responding to the Ethical and Social Environment

Navigating the Global Environment

Managing Strategy and Strategic Planning

Managing Decision Making and Problem Solving

Managing Start-Ups and New Ventures

Basic Elements of Organizing

Managing Organization Design

Managing Organization Change and Innovation

Managing Human Resources

Basic Elements of Individual and Interpersonal Behavior

Managing Employee Motivation and Performance

Managing Leadership and Influence Process

Managing Interpersonal Relations and Communication

Managing Work Groups and Teams

Basic Elements of Control

Managing Operations, Quality and Productivity

Filters