Exam 6: Basic Elements of Planning and Decision Making

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Strategies must specify resources and time frames.

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If a teacher calls in sick, a computer starts dialing phone numbers of substitute teachers. This is an example of ____________________.

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A contingency plan is usually done as an action plan.

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Decision making is the cornerstone of ____________________.

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______________ ______   may also be inappropriate if they place too much emphasis on either quantitative or qualitative measures of success.

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An organization's goals follow from decisions made by midlevel managers.

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To prepare for the fall resurgence of H1N1 flu, the U.S. federal government announced a(n) ____________________ plan to the public.

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Goals set for short-term issues are called

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____________________ goals focus on how to operationalize actions necessary to achieve the strategic goals.

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A New York Times journalist was taken hostage by the Taliban. Special Forces created a(n) ____ plan and rescued the journalist.

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American Airlines planned to spin off American Eagle, a regional carrier. This is an example of a(n) ____ plan.

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ETS runs a math, science, and technology competition each year for high school students. If plagiarism is suspected, ETS uses a ____, which specifies ETS's general response to the situation.

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____ plans are the organizational plans that are broadest in focus and have the longest time frame.

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____ involves balancing and reconciling possible conflicts among goals.

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Home Depot's marketing department could set a(n) ____ to create an Internet advertisement for a sale within the next two weeks.

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An earthquake in India destroyed a plant that manufactured component parts for the milling equipment that Addison Company sells. As a result of this unexpected event, Addison's production manager had to write a short-range ____________________ plan.

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The decreasing and aging Japanese workforce is a(n) ____________________ on Japanese companies for setting goals and planning.

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What is the proper managerial response when there are conflicts among goals in different parts of an organization?

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The purpose of formal goal setting is generally to give managers a chance to tell employees what their goals are and how they will accomplish the objectives.

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Tactical planning focuses on resources, environment, and mission, whereas strategic planning focuses primarily on people and action.

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