Exam 15: Managing Employee Motivation and Performance

When a company has a history of being run by family members, it affects the way non-family members view opportunities.  A manager may believe that she can work really hard and perform well, but be passed over for promotion by a family member.  Nepotism disrupts which of the following?

The title Major General is a way to help satisfy someone's need for

The ____________________ approach to motivation assumes that the individual's social needs are the most important factor for motivation.

Most managers are not directly involved with meeting an employees need for self-actualization.  However, if the work involves the employees faith and helping others, the need is more likely to be met.

Wegmans sends deli employees to France to learn about cheese. Wegmans is attempting to meet ____ needs.

If you want to reduce the likelihood that a behavior will recur, which of the following types of reinforcement will get the desired results?

When actors are playing a part, they try to determine what causes a character to behave in a certain way. The actor is searching for the character's motivation.

Al just graduated from college with a 3.86 GPA in finance. Last summer he had an internship at a Federal Reserve Bank and received glowing performance reports. He has just gone to work for a Wall Street investment banking firm noted for providing its people with all the tools they need to succeed and then letting them sink or swim. Moore is determined to rise rapidly in the organization. From this information, Al's ____ should be high.

Professors use reinforcement theory in class. Describe an example of professors attempting each type of modification.

Some people get addicted to gambling after the first "rush" they feel from a win. Use expectancy theory to explain the errors in their thinking.

Describe your performance on a recent assignment in terms of motivation, ability, and work environment. What enhanced your performance?

People with a high need for power have a desire to assume personal responsibility, a tendency to set moderately difficult goals, a desire for specific and immediate feedback, and a preoccupation with their tasks.

Book clubs around the country include readers who not only enjoy reading, but also are fulfilling their needs for

Which of the following is NOT an example of a popular incentive system?

How do you feel about executive compensation? Will that change if you become an executive?

Leo showed up late for a meeting. His boss ignored it. She was using

A manager has been told that she will get a $50,000 bonus if her team meets its quota, but that she will be fired if her team does not perform better than it did last year. Which motivation theory is her boss most likely using?

Which of the following describes how managers should use the expectancy model?

Which of the following has NOT been identified as a major characteristic of a well-designed organizational reward system?

Empowerment is more comprehensive than participation.