Exam 15: Managing Employee Motivation and Performance

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Windmere allows its administrative employees to arrive anytime between 7:00 am and 9:00 am, and leave any time between 4:00 pm and 6:00 pm, as long as they work for eight consecutive hours. This arrangement is known as

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According to the ERG theory of motivation

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A Scanlon plan is similar to gainsharing, but the distribution of gains is tilted more heavily to employees.

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When the number of H1N1 flu cases in an elementary school reached 10%, classes were postponed. The school could not meet the ____ needs of students and faculty until the flu was gone.

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Behavior modification is an applied form of ____________________ theory.

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Which of the following programs explicitly applies the concepts of reinforcement theory to motivation?

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Elena is a sales representative for Verizon. She gets paid a base salary plus a percentage of sales. Her pay is determined by a

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A(n) ____________________ rewards individual performance on a real-time basis.

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Research has found that people from different cultures are likely to have different need categories and hierarchies.

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Quality control inspectors often randomly select items from an assembly line for inspection. For example, they may take the twelfth, seventeenth, forty-fourth, and sixtieth items. Assuming that the items are evenly spaced, what reinforcement schedule are they using?

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If you want to maintain an employee's behavior at a high level with minimum fluctuations in behavior, which of the following schedules of reinforcement would be most successful? (Disregard the possible difficulty of using such a schedule in the workplace.)

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Raphael went to law school, passed his state bar exam, and decided to become a pastry chef. According to expectancy theory, practicing law had

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Cliff works for the New York Department of Transportation. He perceives that his union's contract is so strong he can't be fired and the only way he will get promoted is if the person above him dies or retires. He has

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Which of the following statements about the need for power is FALSE?

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Reinforcement perspectives explain the role of rewards that cause behavior to change or remain the same over time.

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Krishna works four, ten hour days. She works a(n) ____________________.

(Short Answer)
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Expectancy theory and equity theory both look at motivation from the ____________________ perspective.

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