Exam 6: Basic Elements of Planning and Decision Making

Vic Clark is a sales manager. Every December he requires his salespeople to set their sales goals for the following year, or they cannot attend the annual sales meeting in Jamaica. Clark's action reflects which barrier to goal setting and planning?

Programs and projects are short-range plans.

Compare and contrast standard operating procedures and rules and regulations. Give an example of each.

Goals set for a new product launch are called

Tactical plans

The tactical plan was to increase sales of King bread mixes through the use of sales promotions. The ____ plan done by a marketing manager low in the management hierarchy included the development of a 50-cents-off coupon to go on the outside of each bread mix box.

Most managers recognize that ____________________ change makes it unfeasible to plan too far ahead.

Single-use plans are referred to as policies.

European wine producers from regions such as Chablis, Chianti, and Bordeaux set a goal of increasing sales. They soon discovered that their wine names were already registered in some countries. This scenario best exemplifies ________.

____ set tactical goals.

Which of the following is the BEST example of a standard operating procedure?

Describe an organization with which you are familiar.  Give examples of it's strategic, tactical, and operational plans.

Goals, such as employee satisfaction and development, are easy to quantify.

Tactics deal with more specific issues than strategies.

In what order should the following be developed?

Tactical plans are to battles what ____________________ is to a war.

Standing plans and single-use plans are two basic kinds of ____________________ plans.

Which of the following is a technique for overcoming barriers to goal setting and planning?

Disney has a Smartphone app to help visitors navigate Walt Disney World. It helps guests find shorter lines, food, restrooms, etc. The app helps increase guest enjoyment and time in the park, which leads to more revenue. The app is an example of a ____ plan.

Middle managers are most closely associated with organizational plans at the ____ level.