Exam 15: Compilation of Business and Office Management

Customer focus is paying attention to fulfilling the needs and wants of customers.

Accounts payable are the short-term debts the company owes to others.

Applying safety practices at your workstation will help prevent accidents and injuries.

The goal of detective internal controls is to reduce loss of cash due to employee error or theft.

When you write comments related to the content on a letter for a supervisor or coworker, you are

A job board

Internal customers are people inside your organization that use products or services you provide.

A permit granted by a foreign government for a person to enter its country is a

The ability to establish priorities is an important skill for general managing and communicating.

Obstacles to managing information

Your appearance during a presentation does not influence how your audience will receive your message.

An agenda provides a concise record of what took place at a meeting.

Management is the act of directing people and using resources  to accomplish goals.

The audience for your writing should have little influence on how formal your writing style will be.

When traveling on business, you should leave your luggage unattended only for short periods of time.

Mobile phones use traditional telephone lines to transmit data across geographic areas.

On-the-job training may be done as part of an orientation or learning period for new employees.

A detailed plan or estimate of expected income and expenses for a period of time is a

When prioritizing work tasks

An analytical report