Exam 1: The Office Environment

Internal customers are people inside your organization who use products or services you provide.

A space within a person's home that is organized for the efficient performance of office tasks is referred to as a mobile office.

A business owned by one individual is a sole proprietorship.

Persons who direct the daily activities of a company are called

Making decisions and recommendations based on information studied is an example of

When workers are allowed to make some decisions without review by managers it is called

Organizations that seek to provide services and not to make a profit are

Assigning temporary office workspace to workers as needed is called telecommuting.

A professional worker is

Government units seek to make a profit.

When you make a mistake at work

People or organizations outside your company that buy or use your products or services are

All three major types of organizations (businesses, not-for-profit entities, and government units) have the same overall goals.

An office that moves from place to place as needed on a daily or weekly basis is called a traditional office.

As an office professional, it is not likely that you will be expected to work in teams with others.

To work effectively in a team

An organization chart shows the structure of a company.

Editing and proofreading are examples of managing information, a key office activity.

The board of directors oversees the day-to-day operations of a company.